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Noté 5 sur 5 étoiles

Really happy with the acoustic wall panels we had installed. From start to finish, the whole process was smooth and stress-free. The team were friendly, helpful, and did a great job helping us pick s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought new black wall panels, received 5 days later, delivery guy was nice and pleasant and helpful. They look beautiful going to put them up this week. Best price I was quoted and everything was smoo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m honestly so impressed with how good these wall panels look on my wall. They instantly made the space feel more modern and stylish and they completely elevated the overall vibe of the room. I could... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 9 natural oak acoustic panels n 22/04 around midday, they arrived 23/04 at 15.30. Absolutely amazing delivery speed, panels were perfect and fitted already and looks great. Would definitely re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur

Écrit par l'entreprise

Ukhomecrafts specialises in stylish home décor with a primary focus on high-quality acoustic wall panels designed to enhance both the appearance and sound quality of any space. We supply panels in all standard sizes, finishes, and colours to suit modern interiors. What makes us unique is that we are the only company offering fully made-to-measure acoustic panels, allowing customers to achieve a perfect fit for any wall or project. Our goal is to provide practical, design-led solutions that combine premium materials, precise sizing, and dependable customer service.


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4,6

Excellent

TrustScore 4.5 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(52)

52 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Do you have any brain?

I ordered a panel, possibly, I may have made a mistake (can’t check, as the confirmation email doesn’t mentioned sizes) with the order. The panel that was delivered is 65mm × 189mm. For total price £58.98

Would it be possible for you to contact the client and double-check the specifications?

Just to clarify UK Home Craft sent me personal response on my email claiming that I don’t have a ‘brain’ so apparently, they can contact the customer and when they contact, they don’t hold it back. Buy ‘British product’ if you want to get ‘British customer service’

18 juin 2026
Avis spontané
Logo de UK Homecrafts

Réponse de UK Homecrafts

Hi Igor,

We’re sorry that you are unhappy with your order.

The panel supplied was manufactured to the exact dimensions entered when the order was placed. As stated on our made-to-measure product page, all measurements must be checked carefully before submission, as panels are precision-cut to the sizes provided by the customer.

Unfortunately, we are unable to contact customers to verify measurements before production, as manufacturing begins based on the specifications entered during checkout. We therefore rely on customers to ensure the dimensions provided are correct.

We would also like to address the conversation regarding this matter. During the call, you asked our colleague if they “had a brain.” The response you received was simply a repetition of your own remark. While we understand that this situation is frustrating, we expect all communication with our team to remain respectful. Comments made were considered inappropriate and disrespectful towards our staff, and we do not tolerate abusive or offensive language directed at our employees.

As the incorrect dimensions were submitted with the order, the panel was manufactured as requested and cannot be refunded, as it is a custom-made product.

Kind regards,

UkHomeCrafts Team

Noté 5 sur 5 étoiles

absolutely stunning just received my …

absolutely stunning just received my pannels really good quality and good service i did order some of another company a while back they was nowhere near as good as these.!

6 juin 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Alexciah,

Happy to hear your pleased with your panels thank you for your order

Kind regards
UkHomeCrafts Team

Noté 5 sur 5 étoiles

Bought new wall panels

Bought new black wall panels, received 5 days later, delivery guy was nice and pleasant and helpful. They look beautiful going to put them up this week. Best price I was quoted and everything was smooth from start to finish. Can't wait to get them up. Thank you guys.

6 juin 2026
Avis spontané
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Réponse de UK Homecrafts

Thank you so much for your fantastic review!

We’re delighted to hear that you’re happy with your new black wall panels and that everything went smoothly from ordering through to delivery. It’s great to know our delivery driver was friendly, helpful, and made the experience even better.

We’re pleased that you found the best price with UkHomeCrafts and that the panels look beautiful. We hope installation goes smoothly this week and that they make a stunning addition to your space.

Thank you for choosing UkHomeCrafts and for taking the time to share your experience. We truly appreciate your support and would love to see a photo once they’re installed!

Kind regards,

The UkHomeCrafts Team

Noté 4 sur 5 étoiles

Good value for money

Good value for money, remedied an initial issue. Thank you Jack. Lost a star as needs to improve in communication, but overall now pleased

16 mai 2026
Avis spontané
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Réponse de UK Homecrafts

Thank you for taking the time to leave us a review.

We’re pleased to hear that you’re happy with the product and that we were able to resolve the initial issue for you. Your kind words are greatly appreciated.

We also value your feedback regarding communication. We’re always looking for ways to improve our service, and your comments will help us do just that.

Thank you again for your patience and for giving us the opportunity to make things right. We’re delighted that you’re now pleased with the overall experience.

Kind regards,

Jack & The UkHomeCrafts Team

Noté 5 sur 5 étoiles

Couldn’t fault the quality of the…

Couldn’t fault the quality of the product and the speed I received it. I will definitely be ordering again.

1 mai 2026
Avis spontané
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Réponse de UK Homecrafts

Thank you for your wonderful review, Sarah!

We’re delighted to hear that you were impressed with both the quality of the product and the speed of delivery. Providing high-quality products with excellent service is what we strive for, so it’s fantastic to know we met your expectations.

We truly appreciate your support and are thrilled to hear you’ll be ordering from us again. We look forward to helping with your next project!

Kind regards,

The UkHomeCrafts Team

Noté 5 sur 5 étoiles

Really happy with the acoustic wall…

Really happy with the acoustic wall panels we had installed. From start to finish, the whole process was smooth and stress-free. The team were friendly, helpful, and did a great job helping us pick something that suited the room.
The panels look fantastic and have made such a difference to my living room. Installation was quick and easy as I used the made to measure service. Would definitely recommend. It’s my second time ordering I couldn’t recommend this company enough

22 mai 2026
Avis spontané
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Réponse de UK Homecrafts

We’re delighted to hear that you’re so happy with your acoustic wall panels and that the entire process was smooth and stress-free from start to finish. It’s wonderful to know that our team was able to help you find the perfect fit for your living room and that the made-to-measure service made installation quick and easy.

We’re especially grateful for your continued support as a returning customer. Hearing that this is your second order and that you would highly recommend us means a great deal to the whole team.

Thank you again for choosing UkHomeCrafts. We hope you enjoy your transformed living room for years to come!

Kind regards,

The UkHomeCrafts Team

Noté 1 sur 5 étoiles

AVOID

AVOID. Advertised as fast delivery first within 2-7 days then it’s 2-7 working days. 7 working days has past and no response. No email response. Now not answering the phone and no trust. Refusing to refund. No tracking information received either. Wouldn’t use again. God knows how long I’ll fight for a refund!

Refund received.

21 mai 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Shanice,

We received your email requesting to cancel the order and issue a refund, which we processed straight away in full through your payment method, Klarna.

As previously explained, we unfortunately experienced slight delays at the time, and your order was scheduled to be delivered only 1 day outside of our current estimated 2–7 working day delivery timeframe. We also communicated this with you regarding your order, and we appreciate that this may have been frustrating.

Given that the matter was resolved immediately with a full refund upon request, we feel it would be fair and accurate for the review to be updated to reflect the final outcome.

Thank you for your understanding.

Kind regards,
Uk Homecrafts

Noté 5 sur 5 étoiles

Ordered 9 natural oak acoustic panels n…

Ordered 9 natural oak acoustic panels n 22/04 around midday, they arrived 23/04 at 15.30. Absolutely amazing delivery speed, panels were perfect and fitted already and looks great. Would definitely recommend and use the site again 🌟

23 avril 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Philip,

Thank you so much for your great review! We’re really glad to hear you were happy with the delivery speed and that your panels arrived so quickly. It’s brilliant to know they’re already fitted and looking great in your space.

We really appreciate your recommendation and look forward to welcoming you back again soon ⭐

– Uk Homecrafts Team

Noté 5 sur 5 étoiles

Had a brilliant experience with UK home…

Had a brilliant experience with UK home crafts and was really impressed with the quality of the panels exactly what I wanted and the made to measure service made my life alot easier as they did the hard part for me. I would highly recommend.

16 avril 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Aidan,

Thank you for your fantastic review! We’re delighted to hear you had such a great experience and that the panels were exactly what you were looking for. It’s especially great to know the made-to-measure service made things easier for you — that’s exactly what we aim for.

We really appreciate your recommendation and hope to see you again in the future!

– Uk Homecrafts Team

Noté 5 sur 5 étoiles

Messaged and collected some acoustic…

Messaged and collected some acoustic panels the same day, really friendly guys and loaded them in the car for me. Really happy with the quality and look of them. Will be back when I need to decorate the next room. 5*

24 février 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Kelly,

Thank's for taking time to share your experience! We're pleased to hear your happy with the quality and we look forward to serving you again

Regards,
UK Homecraftfs Team

Noté 5 sur 5 étoiles

Great quality and service

Great quality and service. The wall panels look brill, we will definitely be using UK Homecrafts again. Thank you!

14 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Evanya,

Thank you for sharing your experience with us! Great to hear your pleased with the panels & we look forward to serving you again with any future projects

Regards,
UK Homecrafts Team

Noté 5 sur 5 étoiles

Second time I have bought wall panels…

Second time I have bought wall panels from Ukhomecrafts. Very good quality panels ile be sure to refer to my friends and family.

14 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Thanks for choosing UK Homecrafts Shane! Great to hear your happy with the quality - really appreciate you recommending us.

Noté 5 sur 5 étoiles

Excellent products and great service

Excellent products and great service, Jack really went that extra mike to make sure I got what id chosen on time as I had switched last minute, highly recommended and definitely best price out there.

7 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Laura,

Thank you for your kind review. We’re really pleased to hear you were happy with the products and service. It was no problem making sure everything was sorted for you, even with the last-minute change.

We truly appreciate your support and recommendation. If you ever need anything again, we’d be more than happy to help.

Kind regards,
Uk Homecrafts Team

Noté 5 sur 5 étoiles

Found this company on Facebook today

Found this company on Facebook today , contacted them and they let come down to there unit in Chadderton and collect today, I was very happy with there services, even cut them for me with there made to measure service there and then, the quality and the staff was brilliant can’t complain, thank you I’ll be sending a photo of our finished room!

6 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Cam,

Thank you for the fantastic review! We’re really pleased you found us on Facebook and that you were happy with the service when visiting our Chadderton unit. It’s great to hear the team could cut everything to your measurements on the spot and that you’re happy with the quality.

We really appreciate your support and look forward to seeing the photo of your finished room!

Thanks again,
Uk Homecrafts Team

Noté 5 sur 5 étoiles

Customer service great

Customer service great, website easy to use for the made to measure, quality product would recommend to everyone

26 février 2026
Avis spontané
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Réponse de UK Homecrafts

Hi James,

Thank you for your great review! We’re really pleased to hear that you found the website easy to use and that you’re happy with the quality of your made-to-measure product. Your recommendation means a lot to us.

Thank you for choosing Uk Homecrafts!

Noté 5 sur 5 étoiles

Great service

Great service ! Made to measure so simple to use on the website , looks great, great cheap and effective way to upscale your home, and the customer service next to none amazing

27 février 2026
Avis spontané
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Réponse de UK Homecrafts

Hi Siobhan,

Thank you so much for your wonderful review! We’re really glad to hear that you found the made-to-measure process simple to use and that you’re happy with how everything looks. It means a lot to us that you appreciate both the quality and our customer service.

Thank you for choosing Uk Homecrafts — we truly appreciate your support!

Best regards,
Uk Homecrafts Team

Noté 5 sur 5 étoiles

Friendly and helpful spoke to Jack

Friendly and helpful spoke to Jack and he was very knowledgeable about the panels and help me pick the black panels for my office/studio

5 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Thanks for your review, Robbie.

We’re really pleased to hear Jack was able to help you choose the right panels for your office/studio. It’s great to know his advice was helpful and that you’re happy with the black panels you selected.

Regards,
UK Homecrafts Team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, staff are excellent very professional 😊 panels are the best quality we had the made to fit and they are all perfect thank you very much will be back very soon for our next room done with them.

2 mars 2026
Avis spontané
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Réponse de UK Homecrafts

Thank you for your review, Gemma.

We’re delighted to hear the panels fit perfectly and that you were happy with the delivery and service. We really appreciate your support and look forward to helping with your next project.

The UK Homecrafts Team

Noté 5 sur 5 étoiles

Excellent service and panels are very…

Excellent service and panels are very good quality, will definitely buy from here again 👌

4 mars 2026
Avis spontané
Logo de UK Homecrafts

Réponse de UK Homecrafts

Thanks for your review, Daniel.

We’re really glad to hear you’re happy with the quality of the panels and the service. We appreciate your support and look forward to serving you again in the future.

UK Homecrafts
Team

Noté 5 sur 5 étoiles

Would recommend

I’m honestly so impressed with how good these wall panels look on my wall. They instantly made the space feel more modern and stylish and they completely elevated the overall vibe of the room. I couldn’t be happier with the final result! The delivery driver was very helpful and professional, ensuring everything arrived safely and on time would definitely recommend thanks.

27 février 2026
Avis spontané
Logo de UK Homecrafts

Réponse de UK Homecrafts

Thanks for your lovely review, Chloe.

We’re really glad to hear how pleased you are with the wall panels and that they’ve helped transform the look and feel of your space. It’s also great to hear the delivery went well and everything arrived safely.

We really appreciate you taking the time to share your experience and your recommendation.

The UK Homecrafts Team

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