NOW CLOSED Avis 

Because of the risk of the situation in Ukraine developing into a third world war and a nuclear attack on Europe I wanted a gas mask and filters like yesterday. Justin dealt very patiently with my email enquiries and replied to them promptly. His shop was sold out but once they received fresh supplies they alerted me promptly and I was able to place my order and I received the items without delay, I was also grateful to be able to purchase potassium iodide tablets as I know there is a big demand worldwide for these.Although I am not used to shopping on-line I found ordering and paying for the goods a very straightforward experience. We are lucky we have this shop to purchase CBRN equipment from as the UK manufacturers of gas masks will not supply civilians Jack Reid

Justin was quick to respond to my emails and I'm really pleased with my order. It was well packaged and arrived quickly. Best of all they do plenty of veggie options which are almost impossible to find at other prepper shops. A* service!

These guys are great at keeping their customers informed, both of the status of orders and stock updates, and in these crazy times have consistently managed to deliver orders in a timely manner when others have struggled to do so.

Can't praise these guys enough, they really make you feel confident when purchasing stuff that's not on your weekly list.
A phenomenal service, professional and knowledgeable guys, and super fast delivery
I totally recommended shopping here

Top service from top people, very helpful and knowledgeable, will definitely recommend to others and will be returning 👍

I've been using UK prepping shop for just over a year now, WOW great prices, reasonably priced compared to other prepping sites and only stocked with useful quality kit. Justin and team are excellent, knowledgeable and professional. The website is a dream to use and products are always dispatched promptly and tracked from store to my door. I 100% recommend using this site! On the rare occasion I've had a problem with a delivery Justin sorts it immediately no questions asked!

I have used UK Prepping Shop on plenty of occasions. Can't fault any of the processes, and the customer service given is fantastic. I've used others in the past, but have found my go to place here. Would definitely recommend, and will definitely use again.

I called to place an order of an 18 month supply of fuel your preparation. I was told it was too much hassle to do over the phone and should go on the website. I went through the processes on the website and went to pay. You get 4 options, G pay, amazon pay, Google pay and something else. I tried one and due to the amount £2,900 my card was declined for security reasons. I called the bank and they cleared the block on my card. Lloyds Bank told me to call the company and pay direct. When I called, the gentleman refused to take my payment, said if the card was declined I needed to contact my bank, which I had just already done and simply said he wouldn't take payment over the phone. He made me feel like I was trying to rip him off, I was ordering from another business, one that has been trading for 15 years, AND it was a debit card payment.
After him being so rude I contacted EUROPEAN FREEZE DRY, which is the company that owns Fuel Your Preparation and they processed my order for me without any hassle what so ever. My advice, go direct, cut out the middle man, especially one that is so rude.

An update to this review is that Justin Jones, the owner, then leaves an aggressive response to the comments people make and goes so far as to review the person's business who complains, under the name Paul Jones. This person is clearly disturbed. He's also currently arguing with PayPal for stealing his money. I would avoid at all costs.

Further update 28/3/22. Justin tried to get this review removed and disputed that I ever spoke to him. I had to send Trustpilot screen shots of the call log and the messages Justin sent on my private mobile. Trustpilot verified my review and this is Justin's response, proving beyond reasonable doubt he's slightly unhinged. Wish you all the best Justin, maybe some anger management courses might help you. Read all his other responses, they speak for themselves. As for stalking, you can clearly see he's been looking into me.... scary, Oh and my card worked just fine. Spoke to Paul at European Freeze Dry, paid for my order, just waiting for delivery. Paul is lovely, be more like Paul :-)

I've just spoken to a solicitor Cousins Law and will be taking this to the next level

I like sites like this that are clear and up to date and most importantly the items came unopened!

Used a few times now. Excellent service and with any delivery / product delays there is always an update.
Quality of products have been excellent and priced fairly.
Justin and his team do a grest job.

Bought filters - order arrived quickly and all filters are in good (new) shape with dates going to 2028.

Item in stock, delivered next day. Excellent service. Will use UK Prepping shop again.

Speedy checkout and excellent delivery.
Would use again.

Exceptional service, kept up to date with shipping which I can appreciate is very difficult in these uncertain times.

I certainly recommend for all your prepping needs first class service and prices.

I will 100% be using again.

Been awake for a while now but new to the prepping scene; bought a stove the first time which arrived promptly and hassle free, and then liaised with Justin on purchasing food pouches, which should hopefully arrive before the next of the 7 deadly subs being spewed by the MSM and government 👊🏼🤣 well recommended

Excellent service and product. Very prompt response to after sales query. Would highly recommend.

Order not received after waiting one week.
Another seriously awful online company to avoid at all costs.
Lies about stock levels, advertises items that are not physically held in stock.
Rude and obnoxious staff.

Superb service and timely delivery. Couldnt ask for more. 5 stars

we had a quick chat over the phone, then ordered a crossbow from them. everything spot on... then had some problems with the crossbow after it arrived but it was promptly sorted out to my full satisfaction. Great to deal with.

Easy to use website. Product in stock. Fast delivery. Perfect!