Ultimate Juice Avis 

398
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used this company since they first started many years ago. They are local to me and supply a lot of other vape shops. Their eliquid never let's you down and they have a great variety. They a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ultimate juice is a brilliant site to get your vape juices as my only flavour I like is purple rain and there isn’t many places that sell the flavour and also it’s at a reasonable price especially if... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ultimate juice is always a positive experience. It couldn’t be easier to get what you need. There’s such a wide range of selection of juices, hardware and accessories that you can’t go wrong. Delivery... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got a call from Laura who explained they only had 2 packs of eco nano pods in stock when I ordered 6 packs and she told me she'll send them to me straight away and will let me know when the other 4 pa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin de cigarettes électroniques
  3. Fabricant d'électronique
  4. Magasin de vaporiseurs

Écrit par l'entreprise

Welcome to Ultimate Juice, the leading vape juice manufacturer in the UK. With a commitment to quality and innovation, we bring you an exceptional range of premium vape juices that redefine your vaping experience. Our dedication to crafting the finest blends using the highest quality ingredients sets us apart in the industry. At Ultimate Juice, we understand that vaping preferences are diverse, which is why we offer a wide selection of flavors to cater to every palate. From classic favorites to unique and exciting combinations, our vape juices are meticulously crafted to deliver unparalleled taste and satisfaction. Our team of experts is passionate about creating products that exceed expectations and meet the highest standards of safety and quality. Rigorous testing processes ensure that every bottle of Ultimate Juice is not only delicious but also safe for your enjoyment. Join the countless vaping enthusiasts who trust Ultimate Juice for their vaping needs. Experience the ultimate fusion of flavor, quality, and innovation with our exceptional vape juice collection. Your satisfaction is our priority, and we're proud to be your go-to choice for premium E-liquids.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

398 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,9

Tous les avis

(398)

119 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

So, prices and delivery, tick!

I can't fault the speed of the delivery or the prices of the goods. However, when I placed the order it stated that I would get a 5ml bubble glass with it. What I actually got was a 2ml one that didn't fit the tank (Horizon Tech Sakers Master). They'd also included a free coil BUT it was for a Falcon tank. I rang them and spoke to girl on reception and explained the problem and she said that someone would get back to me by the end of the day (Monday 3rd July). Still haven't heard anything from them. So, prices and delivery, tick! Quality control and customer service, not so much.

7 juillet 2023
Avis spontané
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Réponse de Ultimate Juice

Angela, We sincerely apologize for the inconvenience caused by the mismatched items in your recent order.

Your feedback is invaluable to us, as it helps us identify areas for improvement. We have taken immediate action to address this issue internally and ensure it does not recur in the future. Rest assured, we are committed to providing a seamless and satisfactory experience for our customers.

Regarding your contact with our receptionist, we apologize for the lack of follow-up and delay in resolving the matter.

I've asked our retail team to contact you today to sort out this issue right away.

Noté 5 sur 5 étoiles

Nice friendly bunch

Nice friendly bunch, had what I needed and had it dispatched in short order, at a great price.

7 mars 2023
Avis spontané
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Réponse de Ultimate Juice

Thanks for the kind words Jack :)

Noté 5 sur 5 étoiles

Always super efficient service

I have been using these guys for years, super efficient, easy to use website and super friendly as always happy to help.

7 juillet 2023
Avis spontané
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Réponse de Ultimate Juice

We sincerely appreciate your continued support Sarah, and we look forward to serving you for many more years to come. If you ever need any assistance or have any questions, please do not hesitate to reach out. We are always here to help.

Noté 5 sur 5 étoiles

Items arrived on time

Items arrived on time, appreciated extra items in the box 👍, nice quality products.

2 juin 2023
Avis spontané
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Réponse de Ultimate Juice

Hi Maria, I am pleased to know that we have expediently shipped out your order, ensuring your prompt receipt, and that it has contributed to your vaping enjoyment ;-)

Noté 5 sur 5 étoiles

Efficient, professional, prompt! Simples

Hadn’t used these guys before so was a bit wary and phoned them after ordering. I had nothing to worry about. Not only did they have what I was needing but efficient and prompt delivery. The girl I spoke to on the phone was also professional and courteous. Would recommend!

6 juillet 2023
Avis spontané
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Réponse de Ultimate Juice

Hi Jane, thank you for the kind words :)
We sincerely hope to continue assisting you in your enjoyment of vaping.

Noté 5 sur 5 étoiles

Quick, accurate, great value

Very quick and accurate processing of the order, very quick delivery, great prices and great products. Very happy customer.

28 juin 2023
Avis spontané
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Réponse de Ultimate Juice

Hi Stephen, Thank you ever so much for your generous feedback.
We are absolutely delighted to hear about your positive experience.

Should you need anything else or have any further inquiries, please don't hesitate to reach out. We look forward to serving you again in the future ;)

Noté 5 sur 5 étoiles

Helpful

After a initial hiccup, the issue was dealt with promptly. Great customer service

4 juillet 2023
Avis spontané
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Réponse de Ultimate Juice

Hi Richard, my apologies for the inconveniences.
I've issued a full refund on the postage costs of the Tracked 24.
Hopefully you'll be enjoying vaping ;)

Should any further issues arise in the future, please do not hesitate to reach out to us.

Noté 5 sur 5 étoiles

The customer service is amazing here

The customer service is amazing here! The guys are really friendly and knowledgeable. I called up with a few queries as I am new to vaping and nothing was too much trouble! Love this brand and would highly recommend.

30 juin 2023
Avis spontané
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Réponse de Ultimate Juice

I appreciate your positive feedback Demi!
It brings me joy to know that I could be of assistance and meet your expectations.
If you ever have more questions or need further help, feel free to reach out.

Noté 5 sur 5 étoiles

At last - a reliable Vape company !

After having several problems with various online vape sellers I came across Ultimate Juice. I phoned them with a question, as much to make sure they answered as anything else, but my question was answered and my order placed.
I ordered 3 Steam Crave tanks and a few bit & pieces for them, and when they arrived 2 days later I was extremely pleased to find a 100ml of free juice - a really nice touch.
The tanks actually had more included than their website stated, so all in all an absolutely excellent experience - decent prices, and most of all reliability and helpfulness.
Cannot recommend enough.

22 juin 2023
Avis spontané
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Réponse de Ultimate Juice

Thank you so much for your kind words and positive feedback Rikki! I'm thrilled to hear that you had a positive experience. It means a lot to us to know that We were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. I'm here to help!

Noté 5 sur 5 étoiles

Awesome customer service

Awesome customer service would recommend and definitely be back again very happy with my order 🙂

29 juin 2023
Avis spontané
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Réponse de Ultimate Juice

Thanks for kind words Royce, glad We could ship to New Zealand swiftly 😃

Noté 1 sur 5 étoiles

Ordered a 10mg vape pen from this…

Ordered a 10mg vape pen from this company on eBay..received a 0mg one..Avoid this seller

25 avril 2023
Avis spontané
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Réponse de Ultimate Juice

Hi Davie, sorry to hear that, I've been assured by our eBay team that you were refunded for this transaction right away :)

Noté 1 sur 5 étoiles

Sick of getting Faulty disposable pods

Sick of getting Faulty disposable pods, I buy 12 at a time always same flavour cherry chill & on every occasion seems to be 1 or 2 faulty either no battery or won't puff, going to have to find a new brand.

4 septembre 2022
Avis spontané
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Réponse de Ultimate Juice

Hi there, sorry to hear that :(
If you email us at websiteorders@ultimatejuice.co.uk I'll make sure to look in to this for you.

Noté 5 sur 5 étoiles

Veldig fornøyd med kjøpet

Veldig fornøyd med kjøpet. Tok ca. litt over en uke før jeg fikk bestillingen min. Fikk også med en gratis juice.

Satisfied!

7 août 2022
Avis spontané
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Réponse de Ultimate Juice

Hæ Catharina, takk fyrir góð orð, ég er ánægður með að við gætum sent til Íslands hratt.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, super quick dispatch and delivery, can’t fault these guys, highly recommended, thank you.

18 juillet 2022
Avis spontané
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Réponse de Ultimate Juice

Hi, thanks for the kind words, it helps us improve our service ;)

Noté 5 sur 5 étoiles

Outstanding service very quick delivery…

Outstanding service very quick delivery and thanks for the free small liquid 👌 .

24 mai 2022
Avis spontané
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Réponse de Ultimate Juice

Hi there, thank you for your fantastic review! We truly appreciate your support and look forward to serving you again soon.

Noté 5 sur 5 étoiles

Brilliant seller

Brilliant seller, resolves any issues quickly and fast delivery! Amazing flavour juices aswell, highly recommended

1 avril 2022
Avis spontané
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Réponse de Ultimate Juice

Hi Ben, Your review has delighted us! We extend our heartfelt thanks for your kind words and continued support. We eagerly anticipate the pleasure of serving you again.

Noté 5 sur 5 étoiles

Brilliant experience

I have just received my first order from ultimate juice which was a hadron plus combo kit not only did i receive the kit but they also put extra glasses and extension pieces in with a 100ml bottle of juice and 2 nic shots wow what a company i will definitely be using them again also my order was with royal mail the same day brilliant.

7 mars 2022
Avis spontané
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Réponse de Ultimate Juice

Hi Mark, Thank you so much for your awesome review! We truly appreciate your feedback and are grateful for your ongoing support. We can't wait to serve you again soon!

Noté 4 sur 5 étoiles

Wotofo manik mini pod system

Received quick no problems there, A decent, well made device that offers a very good MTL hit, lots of flavour , great value.

This would have been a 5 star rating, but the nexmesh coil died , showing ohms too low after half a day, kinda disappointing.

Would use again for my vape needs

1 mars 2022
Avis spontané
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Réponse de Ultimate Juice

Hi Dan, We're thrilled by your wonderful review! Thank you for taking the time to share your feedback. We value your support and can't wait to assist you again in the future.

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