Avoid. Had the scan no problem and pre appointment communication ok but as with others no follow up. Told my images would be sent via We Transfer which still hasn’t materialised. I paid for a sc... Voir plus
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Lisez les avis des autres
awful service booked apt for sun at 10.15 has reminder took us 40 mins to get there booked that time as hzd hospital at 12.15 dudley got there at 9.50 waited waited no one arrived till 10.40 i approa... Voir plus
Really poor experience and I have been for many scans due to going through IVF. Appointment time was cancelled and re arranged then when I arrived at it was then delayed by a further 30 minutes Son... Voir plus
Really awful experience. Sonographer was quite rude.Didnt even introduce herself. Receptionist cancelled our appt, 2 hours before and then phoned back to say they could fulfill it. expected better. R... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Private pregnancy scans and health scans from Ultrasound Plus. Clinics located across London, Essex, Hertfordshire, Surrey and Kent. Book your private scan today.
Coordonnées de contact
Royaume-Uni
- ultrasoundplus.co.uk
1,9
Bas
221 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service
Excellent service, I was very happy with how gentle they was and how informative they were with information regarding my baby would highly recommend them to friends and family thank you x maria
10 novembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Maria wish you all the best
Brilliant
I went to the Docklands site last night for a gender scan, Paul the sonographer was very attentive and kind - he explained everything he was looking at to us and he even measured my fibroid for me when I enquired, which he didn’t have to do. The 4D ‘sneak peek’ was great too.
The site was very clean and well presented and the start were great.
Overall an amazing experience I would do again!
8 novembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Sophie for your lovely review x
Gender Scan
I had a gender scan at the Docklands Clinic, amazing experience. Super kind and friendly staff! I will definitely go back for future scans. Very good!
15 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Giorgia. Look forward to seeing you again
Brilliant customer service
Brilliant customer service would highly recommend
14 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you, very pleased our team provided a brilliant customer service
Really good and quality service…
Really good and quality service received. Been there last few times. Also I have recommended to others.
7 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you for your kind review. We are so happy we could assist you. Wish you all the best
Happy to say that they provide a great…
Happy to say that they provide a great service for such a delicate and important matter for parenthood. Thank you
7 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you for lovely review.
Excellent service
Excellent service, from the first call I made to book my appointment right to the end of it, everyone was very helpful and professional. I highly recommend the Ultrasound Plus.
3 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you for your lovely review.
NIPT test
First time using Ultra sound great customer service and explanation on the process during the scan
2 octobre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Nandha for using our services, wish you all the best
Great place
Great place, lovely people great pictures of the baby all wonderful
30 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Wow thank you Alexandra, so happy we were able to capture lovely images of baby. Wish you all the best
Good Job
Place on good cleaning conditions. They did a good job, nice staff just a bit pricey.
24 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you for your review. However the test you had is quite expensive and is charged by the lab fees not our company. We wish you all the best.
Réponse de Ultrasound Plus
Wow thank you so happy you are happy with our services
Great service
Great service, made me feel really at ease.
I went for a gender scan and will be returning for a 3D scan.
Would highly recommend.
13 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Kelly, look foward to seeing you again.
Very positive experience
It was a very pleasant visit. Very kind staff, didn't feel like I it was rushed through. Sonographer was kind and attentive.
12 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you for lovely review and wish you all the best.
Overall OK
Overall OK. The building and treatment rooms are old and a bit disappointing. Receptionist is nice, the sonographer was not really informative. I asked couple of questions and she responded with one or two word.
10 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Dear Naz, Thank you for your review. I will speak to the Sonographer in mention, but I believe you were happy as I had spoke to you on the day.
In regards to the building, this is a grade II listing building so does look very old from the outside, however the interior is newly renovated. We wish you all the best.
Amazing experience
Amazing experience! All staff were so nice and friendly. I felt welcomed and not rushed. Would highly recommend to others
8 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Thank you Sarah.
Ultrasound Plus Shenfield.
Ultrasound Plus Shenfield.
We found the place clean and nice, the receptionist was happy, bubbly and quite chatty which was lovely. Sonographer was male and again chatty and made us laugh and feel very comfortable. Baby kept covering his face so we went for a few walks and sonographer kept trying till he got a good few facial shots. Extremely happy with our experience and have recommended to family and friends and will definitely use again.
7 septembre 2019
Avis spontané
Réponse de Ultrasound Plus
Dear Kate
Thank you for your kind review. The shenfield clinic were very happy to hear from you.
Réponse de Ultrasound Plus
Dear Emma,
Very pleased that we were able to put your mind at ease. Wish you all the best.
Great Sonographer but took long to get…
Great Sonographer but took long to get the images which were difficult to play on my computer
7 août 2019
Avis spontané
Réponse de Ultrasound Plus
Hi thank you for your feedback and sorry to hear you had difficulty viewing your images. Would you need any assistance with this.
Professional staff
Professional staff. The only con I would say is that they don't provide the pictures nor the report by email.
2 août 2019
Avis spontané
Réponse de Ultrasound Plus
Dear Laura, thank you for your feedback. We are continuously looking to improve our service, which we have forwarded this on.
Good
Positives are got seen promptly and we the report was given to us 10mins later.
Improvements could be made especially as it is a private service.
Inform patients that the person doing the scan is male when booking.
The person needs to communicate findings and reassure patient as silence even when asked questions made me panic.
Most frustrating of all is the report and images aren’t sent electronically as well.
21 juillet 2019
Avis spontané
Réponse de Ultrasound Plus
Dear Kat,
Thank you for your comments and valuable feedback is always greatful to improve our service going forward.
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