Ultrasound Plus Avis 

222
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Booked for a 3D scan, the day of the scan I had a medical emergency and called to rebook, as it wasn’t within their 48hrs policy they decided to keep my deposit and weren’t able to rebook me - even th... Voir plus

Noté 2 sur 5 étoiles

Avoid. Had the scan no problem and pre appointment communication ok but as with others no follow up. Told my images would be sent via We Transfer which still hasn’t materialised. I paid for a sc... Voir plus

Noté 1 sur 5 étoiles

awful service booked apt for sun at 10.15 has reminder took us 40 mins to get there booked that time as hzd hospital at 12.15 dudley got there at 9.50 waited waited no one arrived till 10.40 i approa... Voir plus

Noté 5 sur 5 étoiles

Such a brilliant place! Best scan we have had and that includes two other private scans and the nhs. Paul the sonographer explained everything and took his time with the scan - previously we have been... Voir plus

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À propos de l'entreprise

  1. Clinique de fertilité
  2. aussi dans
  3. Centre d'imagerie pour diagnostic médical
  4. Clinique pour femmes

Informations provenant de diverses sources externes

Private pregnancy scans and health scans from Ultrasound Plus. Clinics located across London, Essex, Hertfordshire, Surrey and Kent. Book your private scan today.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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1,8

Tous les avis

(222)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful Manager

I found that I came out of the scan room more confused than when I went in.I paid over the price for a scan that would possibly give me more details as to my symptoms.I was not really informed of anything just what might be happening.I thought it was not detailed enough and not a lot of communication from the sonographer as to what she was looking at.The sonographer was friendly and polite but I just didn't feel that it was as in depth ultrasound as I was expecting.I had to ask a lot of questions as I wasn't really told much.

I have since been contacted by the Manager of the clinic who reiterated the scan to me more clearly and was very helpful in putting my mind at ease that there was nothing worrying with my results.She took the time to offer any other assistance with my gp if needed and also offered me a discount if I wanted to redo the scan to put my mind at ease again.
The information was very helpful and insightful.I would gladly use this service again.

1 février 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you Kate for your feedback.

Noté 4 sur 5 étoiles

Emerald pachage

Was a very professional place, we paid for the emerald package and when we got home, the 4d dvd was not playing properly, after a short phone call we was invited back to make another dvd the next day, that one was fine, was very please with the service and would recommend to others.

28 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

I'm sorry to hear that there was an issue with your DVD but very pleased to hear this was rectified quickly for you. Thank you for your feedback.

Noté 5 sur 5 étoiles

A wonderful experience

This was a really wonderful experience, I purchased this as a gift for my daughter and her partner (and me if I'm truthful), the sonographer was very friendly and patient even though baby wasn't totally co-operative about taking his hand away from his face, we had a little break half way through and then went back in. The photos and DVD are beautiful and everything was packaged so nicely. I will definitely reccommend to any one who is expecting.

26 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for such a lovely review.

Noté 2 sur 5 étoiles

I had a really bad experience- blood…

I had a really bad experience- blood sample was awfully taken from my vein. Person who performed it went through my vein and blood went everywhere.In addition she tried second time to get some blood from the same vein again..

23 janvier 2019
Avis spontané
Noté 4 sur 5 étoiles

Good

The clinic is okay! Very clean and peaceful.Had a bit of an issue but the staff from the clinic have proven to be very understanding, polite and willing to provide great service.

21 janvier 2019
Avis spontané
Noté 3 sur 5 étoiles

Canary Wharf: Disappointed, but management have offered to rectify

We had a long wait time at the Canary Wharf clinic and were disappointed with the service we received for our growth scan, but after calling head office, we were pleased to see that the management took it very seriously and wanted to make up for what they consider a very out of character episode of poor service. They have offered another growth scan free of charge, which we have accepted for later in the pregnancy. Hopefully after our next visit I can update the review to 5 stars!

19 janvier 2019
Avis spontané
Noté 2 sur 5 étoiles

Canary Wharf branch - disappointed - NHS photos better

Canary Wharf branch. They were running 45 mins late. Very friendly staff. Scan was very quick (5 mins) but answered all our questions. Image was very clear on screen but print outs too dark to see anything and baby outline barely visable. Much darker and blurrier than NHS pictures taken the day before. No partial refund offered, didn’t care. Very quick to ask for your money. Don’t waste your money. Really disappointed.

19 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, really enjoyed my experience and would defo recommend to others!

17 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your feedback Hayley.

Noté 5 sur 5 étoiles

Lovely service

Lovely service, with lovely people!!! They make you feel so comfortable!!!!!!
100% recommend them!!

16 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your kind words Monica.

Noté 5 sur 5 étoiles

Had a really lovely experience here I…

Had a really lovely experience here I would defo recommend! The receptionist was lovely informative and polite and the man doing the scan was so friendly and made me feel very comfortable and also got some lovely photos! Thank you very much!

15 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for such a lovely review.

Noté 5 sur 5 étoiles

Amazing from the moment we arrived!!!

Amazing from the moment we arrived. We were treated by a lovely receptionist who made us feel comfortable and at ease. Victoria our sonographer was amazing, she was so patient and kind as we went for gender scan and baby would not get in the right position. After three attempts we got there and the staff did not rush us at all.

I would highly recommend ultrasound plus Watford. Thank you for everything!

15 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your kind words Natalie, I'm glad to hear you had such a wonderful scan. Good luck with the rest of your pregnancy.

Noté 5 sur 5 étoiles

The staff were very nice

The staff were very nice, especially the young lady at reception. I would definitely recommend.

14 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your kind feedback.

Noté 5 sur 5 étoiles

Friendly helpful and accommodating.

Really helpful clinic, we wanted a scan and blood test over the Christmas period at very short notice. They were very accomadating and friendly and mangaged to fit us in.

I would defiantly recommend and use again if needed.

10 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your feedback, I'm glad to hear that you were able to be seen without delay.

Noté 4 sur 5 étoiles

Great team / v long waits

Very good staff all round, fair prices and nice extras (keyrings, photo options etc).
The 3D is great as they offer a return scan for free if the baby is not playing ball!

Only missed out on 5 Stars due having v v v long wait times, meaning my wife would get uncomfortable (due to not going to the toilet).

We have been there 5 times and each time the wait was around an hour for a booked appointment.

10 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your kind words in regards to the team, it's always nice to hear where we are providing a good service and meeting expectations.

Please accept my deepest apologies for any delays you have had with us at UltrasoundPlus. I will forward your comments to the booking department so we can rectify this issue in the future.

Noté 5 sur 5 étoiles

Absolutely Brilliant

Honestly they were brilliant, appointment in 2 days and the ultrasound guy was ultra sound! Very patient, no rush at all and very friendly. Receptionist was lovely. I was really really impressed and would recommend to everyone!

1 janvier 2019
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your lovely feedback Matthew.

Noté 5 sur 5 étoiles

We recently had a 3d/ 4d scan with…

We recently had a 3d/ 4d scan with ultrasound plus and despite us leaving it quite late at 34 weeks and our baby being extremely uncooperative the sonographer persevered until she was able to get us lots of great pictures. We left very happy, thank you.

18 décembre 2018
Avis spontané
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Réponse de Ultrasound Plus

Thank you for your kind words, I'm very pleased to hear that baby eventually decided to cooperate.

Noté 4 sur 5 étoiles

Would recommend !

We visited Ultrasound plus for a gender scan a few weeks ago . The ladies were all very friendly and helpful and our scan was very accurate and detailed . We did have our Appointment time changed at the last minute due to a double booking though ( hence 4 stars rather than 5)

14 décembre 2018
Avis spontané
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Réponse de Ultrasound Plus

Thank you for taking the time to leave us feedback, it really does help. We have looked into the fault with our booking system and hope this problem is now rectified.

Noté 5 sur 5 étoiles

Staff very friendly

Staff very friendly, very professional. I totally recommend.

14 décembre 2018
Avis spontané
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Réponse de Ultrasound Plus

Thank you Geo.

Noté 2 sur 5 étoiles

Poor service

A lot of communication issues and very bad post sale service. I have been told that they will send 4d pictures to my email and never got them. I chased several times but they never came back.

10 décembre 2018
Avis spontané

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