Umbrella Transfers - London Heathrow Gatwick Airport Taxi Avis 33

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This was our second time using umbrella transfers for airport drop off & pick up. They are excellent, I highly recommend, I very stupidly made a couple of errors with my booking & they changed it last... Voir plus

Noté 5 sur 5 étoiles

We used Umbrella Transfers for transportation from Central London to Portsmouth Cruise Port. Easy booking and great prices. They met on time. Polite and pleasant drivers (especially Lucaz) and comfo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always use Umbrella Transfers-when I’m in London. Really efficient communication. Great drivers . Have recommended them in the past to my friends who also think they are great. I know I can always re... Voir plus

Noté 4 sur 5 étoiles

A great find for a long-distance journey when the trains were up the spout. Very capable driver, made good time and a reasonable price capped it off. They're app is also one of the better ones I've ex... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de taxi
  2. Service de navette aéroport
  3. Prestataire de transport automobile privé
  4. Service de chauffeur particulier
  5. Service de taxi minibus

Écrit par l'entreprise

Umbrella Transfers specialise in Airport Transfer Services, Cruise Ports, Business Travel, Cities Connections, Chauffeuring Services, Day Trips and Events. We provide reliable and safe Airport Transfers from/to London Airports, including Heathrow Airport, Gatwick, Stansted Airport, Luton, City, Farnborough and Biggin Hill. You can choose between Economy and Executive Vehicles for your Airport Taxi Service. Well-maintained and clean cars, great drivers and support are there 24/7. Our main goal is to deliver quality taxi services with the best possible solution to our customers. You found the perfect solution if you are looking for a Professional Airport transfer service from/to London Airport. Book online now and save up to 20% compared to local Black Cabs.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional chauffeuring service with…

Professional chauffeuring service with high quality customer service.
Can recommend to anyone..

10 novembre 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi


Thank you for your feedback! We're delighted to hear that you had a positive experience with our Professional London Chauffeur Service. Providing high-quality customer service is our priority, and we're glad that our efforts have been noticed. Your recommendation means a lot to us, and we're pleased that you would recommend Umbrella Transfers. Remember, our 24/7 support ensures a reliable connection with every UK city. We look forward to serving you again and maintaining the high standard of service you've come to expect from us.

Noté 5 sur 5 étoiles

Superb Taxi Service

I have used umbrella transfers during my visit to london. Well organized system. driver was on time, friendly and the vehicles are clean, I can recommend Umbrella Transfers service to anyone.
Good Luck ❤

4 septembre 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for choosing Umbrella Transfers during your London visit! We're glad you found our service well-organized and efficient, with punctual and friendly drivers and clean vehicles. Your recommendation means a lot, and we're proud to offer reliable London Airport Transportation, including connection to every UK city, through our 24/7 supported service. We appreciate your trust and look forward to serving you again.

Noté 5 sur 5 étoiles

I am travelling frequently from Paris …

I am travelling frequently from Paris to London. UMBRELLA TRANFERS. excellent service rendered to me.
Thanks you - jiffry Hill

3 septembre 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you, Jiffry, for your kind feedback! We're thrilled to have provided you with excellent service for your frequent travels between Paris and London. Your trust in Umbrella Transfers, known for its London Airport Transfers and London Airport Taxi service, is truly appreciated. With our reliable and well-connected options, including 24/7 support, we're committed to making your journeys seamless and comfortable. We look forward to serving you again on your future trips.

Noté 5 sur 5 étoiles

Perfect service with reliable drivers.

Perfect service with reliable drivers.. recommended for all.

3 septembre 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for your feedback! We're glad you enjoyed a perfect and reliable service with Umbrella Transfers. Your recommendation is greatly appreciated. We look forward to serving you again for your future transportation needs.

Noté 1 sur 5 étoiles

They charged me twice for a booking and are yet to refund me

They charged me twice for a booking and are still yet to refund me after nearly a week and are not responding to my emails. The driver on pick up was also late when we had paid extra for meet and greet. He was also not very accommodating, tried to charge us extra for wanting to make a drop off one street across from the original address. Which I think is very unreasonable. We were two young girls getting dropped off in London at 2am and he refused to drop us off a street over to save us walking alone in the dark. Would not recommend this company at all.

15 juillet 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Hello Isabel. Can you please contact us on accounts@umbrellatransfers.com and provide us with your booking ref number?

We do not charge pur clients twice for any bookings, if this happened it means your first transaction has been blocked by our system due to high probability of fraud transactions. Your money in this case would be refunded in 5 working days automatically - we do not have control over it - it is your bank and our merchant Stripe who handle all transactions very securely.

Second thing is - meet and greet service is included in our prices. If however there was a situation like this please let us know so we will investigate this matter.

Noté 2 sur 5 étoiles

Driver 20 MINS LATE

Our driver was 20 MINUTES LATE for our airport drop off. This is unacceptable!!!
Positives were that he was a good driver and the car was clean and comfortable.

28 janvier 2022
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for your feedback. We apologise for the inconvenience caused by the delay during your London Airport Taxi drop-off. Your experience falls short of our commitment to reliability and promptness in our London Airport Transfers. We appreciate your positive remarks about our driver's skills and the cleanliness and comfort of the vehicle. Your feedback is valuable as it helps us improve. We hope to serve you better in the future and ensure your journey aligns with our high standards of service.

Noté 5 sur 5 étoiles

Umbrella Transfers = Great service

We used Umbrella Transfers for transportation from Central London to Portsmouth Cruise Port. Easy booking and great prices. They met on time. Polite and pleasant drivers (especially Lucaz) and comfortable cars. Highly recommendable! This is our new partner for airport and longer journeys.

21 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for your positive feedback! We're glad you chose Umbrella Transfers for your transportation from Central London to Portsmouth Cruise Port. Our commitment to reliable and comfortable journeys, including London Airport Transfers and London Chauffeur Service, is reflected in our services. We're thrilled that Lucaz provided a polite and pleasant experience for you. Your recommendation is highly appreciated, and we're excited to be your partner for both airport transfers and longer journeys, connecting you with every UK city. We look forward to serving you again with our reliable London Airport Taxi and more.

Noté 5 sur 5 étoiles

Cery helpful office Staff

Cery helpful office Staff. We have been pleased to organise our journeys with Akil and Sam on the office and they have been cery helpful. Overal experience was really great. Everything on time.

10 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for sharing your positive experience! We're delighted that our office staff, including Akil and Sam, contributed to your smooth journey planning process. Our commitment to providing reliable London Airport Transfers and London Chauffeur Service extends to every aspect, from our helpful office team to our punctual services. Your satisfaction is our priority, and we're pleased that everything was on time for you. We appreciate your kind words and look forward to serving you again for your future travel needs, ensuring another great experience with our reliable London Airport Taxi and more.

Noté 5 sur 5 étoiles

Excellent service

Great service both transfers to and from the airport with very friendly and helpful drivers.Highly recommended.

10 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for your kind feedback! We're thrilled to have provided you with great service during your London Airport Transportation. Our commitment to having friendly and helpful drivers ensures a comfortable and seamless journey. Your recommendation is greatly appreciated, and we're pleased to have earned your trust for our Reliable London Airport Taxi service. We look forward to serving you again and maintaining the high standard of service that earned your recommendation.

Umbrella Transfers - Private Hire Specialists

Noté 5 sur 5 étoiles

On-time

On-time, comfortable ride, safe driving, and reasonable prices.

6 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for your feedback! We're glad you enjoyed an on-time and comfortable ride with safe driving. Your satisfaction is important to us, and we're committed to providing reliable London Airport Taxi service. We look forward to serving you again for your transportation needs.

Noté 5 sur 5 étoiles

Great service. Highly recommend

I have used umbrella transfers on several visits to london. Each time the driver was on time, the cars clean, the drivers well-mannered. I can recommend the company with a clear conscience.

6 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Thank you for making us your preferred choice for transportation during your London visits! Your positive experiences, including on-time drivers, clean vehicles, and well-mannered chauffeurs, reflect our commitment to reliable Airport Transfers. We look forward to serving you with the same excellence that defines our London Airport Taxi service.

Noté 5 sur 5 étoiles

Highly recommended!

I would recommend this company to everyone , absolutely amazing customer service so helpful and quick to respond to any enquiries.My driver was courteous and friendly, Thanks to his extensive knowledge i had a great journey and he was able to avoid traffic and I arrived with time to spare for my appointment.I will definitely be using them again!

6 septembre 2021
Avis spontané
Logo de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Réponse de Umbrella Transfers - London Heathrow Gatwick Airport Taxi

Your glowing review truly brightens our day! We're thrilled our London Chauffeur Service impressed you. With our commitment to top-tier customer service and prompt responses, your journey with our London Airport Transfers was undoubtedly seamless. We're delighted that your driver's friendly demeanor and expert navigation ensured a pleasant and timely experience, showcasing our dedication to reliable transportation. Your recommendation means a lot, and we can't wait to provide you with another outstanding Airport Minicab London journey in the future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus