Undercut Cards Avis 26

Order cards, they said they sold out at the event and would issue a full refund. Refund never issued, contacted them twice, went to the website and the shop had been taken down

We ordered some cards that are still marked as available on the website, and a few days later, I got an email saying my order had been refunded as they could not fulfil it. We didn't get any notice about stock issues before this.

Update 1: I got an email back from Undercut explaining the Issue they were having with their website and apologising. I’ve asked them to let me know the available number of the booster packs I wanted, and I’ll place another order. It was a pleasant email, so I’ve upped the review stars to match the experience. I will update again pending a successful purchase.

Update 2: Undercut Cards have been proactive about sorting out a new order for a volume of packs they could accommodate and send out; even got a little gift in the box.

I'd highly recommend purchasing from Uncercut cards because even if things go a little bit awry, they will go out of their way to resolve it for you. Genuinely a great little store/company.

Absolutely love undercut cards, my favourite place to shop for Pokemon cards ❤️

Nicest people I've ever met always in for a good deal and helped me out a lot. Are really talkative and great at advising you would recommend to everyone and definitely will buy from again.

Awesome friendly service and really helpful. Products were great, well priced, delivered quickly and well packaged.

Belter products at a great price. My son is obsessed and wants an undercut cards gift card for his birthday. Fast and reliable delivery every time

Good as it gets here, fast, well priced and seems to have every card I can’t get my hands on! But now I’ve found undercut cards I really can, catchem all ;)

Second time of ordering and again amazing service great communication and amazing products and fantastic prizes

Great price for a Pokémon product that's no longer on the shelves. Fast delivery even during the holiday period. Product came well packaged so was in perfect condition. Highly recommend and will definitely come back for more products

Buying presents for Christmas these are the best prices anywhere! All items were packaged safely and arrived within a couple of days. Will definitely be using undercut cards for all things pokemon!

Great service, great communication and fast delivery. Thanks again.

Lowest price anywhere on the items I got, and nicely packed!

Great experience with these guys, 1 item was out of stock but they emailed me straight away and replaced in my favour. Will def order from them again

Great experience! Product I ordered was out of stock but I was informed this extremely quickly and given the option of a refund or alternative product.
Very good communication and service :)

Very impressed with this service, navigation of the website was simple and I liked the design, was happy to nab some brilliant stars after they were no longer in shops in my area. Can’t fault the delivery, faster than I expected and was delighted with how everything was securely packed. Even managed to pull a few chase cards!!! Will definitely use again.

Love how they have older sets and love how my order was packed nice and safely to prevent bends to my ETB, also is hands down best value I’ve seen on older sets as well, all round a sound experience

Arrived quick and safely, and they were nice enough to whack a happy birthday message in there when I asked if it was possible

Quality online store, great communication, highly competitive prices, my order arrived quickly and safely packaged, will definitely be returning and would recommend to anyone else 👌 thanks again mate!

good communication and did everything they said they would when meeting my order, highly recommended will definitely be using again. Thanks again