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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company, fast response time. Always received my claim reimbursement within a week of sending in receipts, highly recommended this company. So easy to work with and it’s all online.

Noté 5 sur 5 étoiles

These people couldn't have been more helpful and nice. I am so glad I purchased this insurance than through Peloton. Upsie was great, never complained when the bottom bracket on my ebike+ broke, and... Voir plus

Noté 5 sur 5 étoiles

My experience with a recent claim I put in was great. The company showed sympathy to my issue and that felt real good to hear and it was much appreciated. The timeframe and service that was given to m... Voir plus

Noté 1 sur 5 étoiles

I would call this a bait and switch scam. I never would have wasted my money after going with 2 plans for 4 years each, if I had known that the monthly premium would jump as much as 300% mid stream!!... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance

Écrit par l'entreprise

Upsie offers warranties for all of your electronic devices and appliances. We have the same great coverage as retailers, but at prices that are up to 70% lower! Upsie was created for consumers and we are dedicated to making your warranty experience positive and hassle-free. We always tell you exactly what your warranty covers before you buy and store your receipt in our system so making a claim to our 24/7/365 claims line is quick and easy.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

My Upsie Warranty continues protect my new Eufy X8 Robovac

My Eufy x8 Robovac started getting goofy, so I called Eufy and they promptly shipped me a new one and emailed me a return label for the swap. I then realized that since I no longer have that serial# I thought I would cancel the policy. Upsie was happy to comply, however they asked some really smart questions, I told them what happened and they picked up the warranty on the new Eufy. I was thrilled how attenuative Upsie was with me. I didn't want to cancel, and Upsie had the answer. Its all good and I'm a happy Upsie customer with several warranties.

1 octobre 2022
Noté 1 sur 5 étoiles

Terrible

They didn't listen to a word I said and then denied my claim on the basis of something I didn't even say
10/05... Got an email from someone saying they reviewed my case that we're going to put the plate through. When I contacted customer service they tried everything they possibly could to deny the claim even though I was told it was being put through and they were very combative. It seemed to take everything very personal ly

2 octobre 2022
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Réponse : Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Noté 1 sur 5 étoiles

They would not allow me to insure or…

They would not allow me to insure or add a warranty protection plan to my iMac. Due to that Upsie Know’s why just like Apple Inc has caused The to happen to me. So I’m very very upset with Upsie , Apple Inc. And another company in which I can not name any names right now. !!! Thanks for Doing that you have done to me and what you are doing to me!!!!

30 septembre 2022
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Réponse : Upsie

Hello there. Thank you for taking the time to post a review. Whenever we have to cancel a plan because we can’t protect the device (whether due to purchase window, type of device, or something else) our agents always reach out to the customer via email to let them know the reason we need to cancel their plan as soon as possible. We apologize for your frustration with Upsie. We must follow our insurance partners policies when it comes to selling our warranties. On our site, right above our warranty prices, we list our window that products must be purchased in. Our insurance partner requires that all our warranties are in their predetermined windows. This is why we reached out immediately upon discovering the plan.

Noté 3 sur 5 étoiles

Prices great. we will see when I need it

Prices are great. But till I need to use it, I can't give it 5 start. Rural Iowa I wonder who comes from where to repair anything

1 octobre 2022
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Réponse : Upsie

Hi there - If you'd like, you can send us an email to info@upsie.com with your zip code and the product you bought a warranty for. We will be able to search your area for what options you may have available to you with this information. Thanks! Team Upsie.

Noté 5 sur 5 étoiles

Easy

This was easy to do, and cheaper than most places I found.

28 septembre 2022
Noté 2 sur 5 étoiles

Not what I expected

I purchased the warranty and first time using it. Called about my cell phone screen cracked severely. Submitted the repair ticket and now have to wait 48 hours for a confirmation number before I get it repaired. I was not told this the first time I called. And to have everyone talking in the background is not professional at all! Never again will use this company. May as well pay for it without reimbursement.

28 septembre 2022
Avis spontané
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Réponse : Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Noté 5 sur 5 étoiles

Unbeatable Value

Very simple, straight forward transaction. I purchased an unlock Galaxy Fold 4. Originally had Samsung Care+ at $17.99 a monrh, even without the sweet 20% discount, the lower deductible and how much they cover, definitely spending less with Upsie versus Samsung

13 septembre 2022
Noté 1 sur 5 étoiles

I have this warranty for 4 devices

I have this warranty for 4 devices. I called in for a repair on my iPhone and it was torture. First I was on hold for almost 30 mins, next the claims person had no idea about thier own policy. I know they can contact a local repair shop and schedule you to go because I did it before. But now I have to pay out of pocket and get reimbursed. Good luck with that. This is the last time I purchase a warranty from this company

20 septembre 2022
Avis spontané
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Réponse : Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Noté 5 sur 5 étoiles

Making sure I registered correctly

I was simply wanting to make sure my warranty was done correctly - had to leave a voicemail and then received a callback in 35 minutes and was given a complete explanation of the process. Felt like a valued customer

20 septembre 2022
Noté 3 sur 5 étoiles

Purchased two warranties

Purchased two warranties. I was not able to do them both at once and received a different (lesser) discount on the second one. The second one turned into a hassle because of this.

17 septembre 2022
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Réponse : Upsie

Hi There - Thanks for taking the time to leave feedback. Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Noté 1 sur 5 étoiles

Refusal to honor warranty…

Son has a Dell laptop in which closing hinge was faulty. Was hard to shut and when he did it cracked the screen. Upsie refuses to honor their warranty. What a joke

15 septembre 2022
Avis spontané
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Réponse : Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Noté 1 sur 5 étoiles

Just don't do it

Just don't do it.

I have had warranties with them for many years and devices and (thankfully) never needed to claim. When I finally did, they said to take to their authorized local repair center. They are not able to fix the phone and now Upsie says I need to send the phone to their depot (waiting another 24 to 48 hours to get the paperwork) after having been without a phone for 2 weeks already. Who know how long it will take for the 'depot' to confirm the diagnosis. I have cancelled the remaining warranties I have with them and I suggest if you make the mistake of purchasing a warranty from them, you do the same.

16 septembre 2022
Avis spontané
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Réponse : Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

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