Great shop. I was a little worried as never heard of them before, but no need. The experience was nothing but very positive. Quick dispatch, well packaged, authentic item. I’m very happy. Thank you.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had an issue with the sunglasses sent initially. The issue was dealt with professionally and promptly and everything was put more than right. Would certainly recommend. Thanks appreciated
I was skeptical as prices were cheaper than I'd seen elsewhere but the products are genuine. Two items were out of stock and so they sent a WhatsApp to notify me and offer me a refund or exchange if... Voir plus
L'entreprise a répondu
Have been sent the wrong sunglasses, the ones I ordered now appear to be out of stock. Have tried calling, emailing and messaging on WhatsApp and had no response. Can someone please contact me
À propos de l'entreprise
Écrit par l'entreprise
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Coordonnées de contact
22 Lintons Lane, KT17 1DD, Epsom, Royaume-Uni
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great shop
Great shop. I was a little worried as never heard of them before, but no need. The experience was nothing but very positive. Quick dispatch, well packaged, authentic item. I’m very happy. Thank you.
I haven’t even received my order!
I haven’t even received my order! Supposed to be express delivery and has taken over a week and still waiting.
Would recommend
Had an issue with the sunglasses sent initially.
The issue was dealt with professionally and promptly and everything was put more than right. Would certainly recommend. Thanks appreciated
Excellent service
Excellent service. Offering me an alternative, when item was out of stock. Very quick delivery
Have been sent the wrong sunglasses
Have been sent the wrong sunglasses, the ones I ordered now appear to be out of stock. Have tried calling, emailing and messaging on WhatsApp and had no response. Can someone please contact me
Amazing customer service
Amazing customer service. Informed me that my product was out of stock and was quick to suggest an alternative and have it delivered next day. Highly recommended!
Absolutely brilliant customer service
Absolutely brilliant customer service - quick and helpful. I was suspicious about the authenticity of glasses as they were such a great price but I shouldn’t have worried. Great company and will definitely be using again.
Fantastic customer service A*****
Fantastic customer service A*****
Super fast delivery
Superb experience, i will definitely be a returning customer, Thank You

Réponse de URBAN SUNGLASSES
Great customer service
I was skeptical as prices were cheaper than I'd seen elsewhere but the products are genuine.
Two items were out of stock and so they sent a WhatsApp to notify me and offer me a refund or exchange if I didn't want to wait. I then wanted to return 1 pair as they didn't suit me but this was really easy. I sent a WhatsApp and they sent me a shipping label. Good communication and would buy from them again.

Réponse de URBAN SUNGLASSES
Great site great communication and…
Great site great communication and product arrived next day

Réponse de URBAN SUNGLASSES

Réponse de URBAN SUNGLASSES
Fab Service!
Didn’t have what I wanted, communicated really quickly and they sourced me a fab alternative. Posted when said and arrived quickly! Fab service!

Réponse de URBAN SUNGLASSES
Really good price and great service
Really good price for a pair of Ray Ban sunglasses - a fraction of the price at which they sell elsewhere. Delivered really quickly. Will definitely use this company again 👍🏻.

Réponse de URBAN SUNGLASSES
Fantastic company from start to finish…
Fantastic company from start to finish my glasses wete out of stock and they asked if i wanted a,refund but i was prepaired to wait and they came when expected very good communication threw whats app which i like and such a,good price for my sun glasses would highly recomend them ...

Réponse de URBAN SUNGLASSES
Great communication
Sunglasses were out of stock but they messaged me on WhatsApp to allow me to change order, wait, or refund very quickly. Very response and helpful, chose to wait for them to come back in stock and they delivered on time.

Réponse de URBAN SUNGLASSES
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.