Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have placed 3 orders so far and love their products! I’ve ordered a total of 6 battery operated cars along with extra batteries since they get used ALOT! Any issues or concerns I may have are handle... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We received our ride on car and had issues with it from the start. It ran for 10 minutes and after that, nothing, it completely died. Tested the battery and it was reading fully charged. Corresponded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased this gm for my granddaughter’ first birthday. Came later than originally expected but made it. My son had a little problem h battery and remote but a call to customer service, which is e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs es... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin pour enfants
  2. Magasin de puériculture
  3. Magasin de jouets pour enfants
  4. Boutique de cadeaux
  5. Fabricant de jouets et de jeux
  6. Magasin de jouets

Écrit par l'entreprise

Committed to the design and production of kids' ride-on cars, offering a 12-month limited warranty and free technical support, TOBBI, a direct retailer of the factory, always be there to offer you the best quality products at the fairest price!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(155)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such a cute toy

Such a cute toy! Can't wait to give it to my grandson.

6 mai 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product.
Hope your grandson will enjoy it.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

Excellent product.

Excellent product

24 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

Immediate responses

Immediate responses. Quick delivery. Beautiful
Products.

1 mai 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and customer service.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

Extremely Satisfied, Life long Customer

I have placed 3 orders so far and love their products! I’ve ordered a total of 6 battery operated cars along with extra batteries since they get used ALOT! Any issues or concerns I may have are handled in a professional manor. They usually respond fairly quickly. Each order arrives within days of placing it not weeks like other companies. I fully support this company and highly recommend them to anyone looking at their various options that your littles (and bigs) will enjoy endlessly. Thank you Tobbi for creating such a wonderful experience!

26 avril 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and customer service.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

Excellent process,timeless,customer…

Excellent process,timeless,customer service.

1 avril 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and customer service.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and shipping.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 3 sur 5 étoiles

Toobi Orchid Mantis pink tractor

Although some of the parts for assembly were missing for the tractor I purchased, my husband was able to put it together and our 2 year old granddaughter loves it!

2 mars 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

They are very nice and are giving…

They are very nice and are giving beautiful service!

28 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and your granddaughter loves it.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 1 sur 5 étoiles

I bought a tobbi product through the…

I bought a tobbi product through the home depot. It was purchased for my baby niece for Christmas 2023. The product was put together fully charged and used 1 time on Christmas day. 3 months later the car was charged fully but would not work at all. I contacted home depot because I purchased a warranty but was told that the item was still covered under the manufacturers warranty. (tobbi website says they give a 1 year manufacturers warranty on items). I received an email back telling me that home depot should have never told me to contact tobbi about a product that I bought from home depot. If the item was manufactured by tobbi why wouldn't I contact them about a manufacturers warranty? Home Depot didn't manufacture the car. Then they tell me that they have no record of my item even though they shipped it to me from their company and I still have the tracking information showing this. This company just seems to be really sketchy at best. When I contacted them by phone they answered like they where just a regular person answering a cell phone not a professional business. Saying that your not responsible for a product because it was sold by home depot is assinign. You built the item and sold it through home depot. You got the money for the item. A manufacturers warranty is a 1 year commitment by the maker of the product to guarantee the product for that time. Why would home depot be responsible to cover an item that they did not manufacture?

13 mars 2024
Avis spontané
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

My grandbaby was very happy

The timely delivery made the day

3 mars 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,we feel so glad to hear your grandbaby loves the car.That is what we treasure most.Our brand is committed to providing our little riders with happiness and safe driving.

Noté 5 sur 5 étoiles

Easy shopping/paying

Easy shopping/paying. Ride on was easy to assemble and my granddaughter was so happy!

27 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product and your granddaughter loves it.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

The turnaround and responsiveness were…

The turnaround and responsiveness were great. The cars were very good quality and a smash hit for our twin grandchildren's B-Day.

26 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

Pink Toddler ATVs for my 2 year twins

We love them. Our girls really love the radio playing music

6 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know your girls love the item.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

on time delivery

on time delivery
all components were in the box
directions were straight forward
all worked once done..

1 février 2024
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping, products and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

The delivery was fantastic and the car better then the real one ;)

The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs especially around the holidays. I am friends with my UPS driver and made sure it made it to me. City living is no joke hence why this city needs a lambo driven around with either a dog or stylish kid.

27 octobre 2023
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

The car remote does not work- please…

A lot of time to put together- and some technical problems- but customer service was responsive. My grandson loves it!

23 novembre 2023
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Noté 5 sur 5 étoiles

we received as expected

we received as expected, its working fine, assemble also simple if we do as per manual other wise its difficult. given instructions clrearly

25 novembre 2023
Logo de TOBBI

Réponse de TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our service.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

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