Jared and Lewis were very friendly and helpful in setting up my new electricity supplier. Only point I’d mention (but appreciate it’s a time restraint) is how quickly they read through the cont... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I dealt with both Lewis and Joel, both were extremely knowledgeable and patient. On moving into new business premises we had no idea about the services we needed to pay for. They were both great at so... Voir plus
L'entreprise a répondu
Great service from Jarrod. Explained everything really well and went over the different options. Also ensured I have his details in case I have any future questions or queries. Thank you!
L'entreprise a répondu
Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.
Coordonnées de contact
Royaume-Uni
- hello@utilityoutlet.co.uk
- utilityoutlet.co.uk
4,6
Excellent
193 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Switch was simple and hassle free
Switch was simple and hassle free. Their commissions are clear so I didn’t feel anything was underhand.
Dealt with Joel and he was professional and courteous throughout. Recommended.
25 juillet 2025
Avis spontané
Joel was very helpful
Joel was very helpful, made a complicated change over with three meters very simple and explained whole process througout. Was courteous and explained any long waits on hold.
14 juillet 2025
Avis spontané
Avoid
Utility Outlet convinced one of our employees, who was not authorised to switch contracts, to transfer our business energy contract to another provider, despite our existing agreement with Octopus. Over the past six months and, despite multiple requests, we have not received clear documentation to validate the new contract. Based on this experience, I would not recommend using Utility Outlet.
9 décembre 2024
Avis spontané
Réponse de Utility Outlet
Dear Justin,
Thank you for taking the time to share your concerns.
We’re sorry to hear that you were dissatisfied with your experience. At Utility Outlet, we have strict procedures in place to ensure all contracts are agreed to transparently and with proper authorisation. In this instance, prior to finalising the agreement, we conducted a comfort call to confirm the details of the contract and ensure the individual was comfortable proceeding.
We understand the importance of clear documentation, and we want to reassure you that both the contract and a recording of the comfort call have since been sent to you for review. If there's anything within those materials that remains unclear, or if you require further clarification, we’re more than happy to assist.
Best Regards
Utility Outlet
Relentless pushy cold calls
These guys have pestered us non stop since we moved into our new unit. Very pushy cold calls asking for payments over the phone. Trying to take people unawares. Have asked 3 different agents to stop calling us so far and the calls continue!
4 avril 2025
Avis spontané
Réponse de Utility Outlet
Hi Sam,
Thank you for sharing your feedback, and we sincerely apologise for the inconvenience you've experienced. We want to assure you that we do not take payments over the phone, and after reviewing our records, we were unable to find your details in our system.
It’s possible that you’ve been contacted by another company or there may have been some confusion. Unfortunately, as we don't have your contact information, we are unable to prevent any future calls. However, if you continue to receive unwanted calls, we recommend contacting the company directly to resolve the issue.
Best Regards
Utility Outlet
I had a fantastic experience working…
I had a fantastic experience working with Utility Outlet. They made finding the best energy deal simple.
Communication was excellent throughout, and I really appreciated their honesty.
Thank you for everything.
31 mars 2025
Avis spontané
Great company to work with
From the first call, Fred took off and guided me on the path to success. His great attitude and due diligence got us on a great contract.
Massive thank you to Fred.
We will be back intouch when the time is right
19 mars 2025
Avis spontané
Great customer service
Josh was very clear about my new business rates for electricity and water. I get a deal that I was happy with.
5 mars 2025
Avis spontané
Thank you to Joel
Thank you to Joel. Moved in to a new business premises and received a speculative call.
Joel was efficient and courteous, I have no issues in recommending.
5 décembre 2024
Avis spontané
Honest!
Dealt with Joel on a new deal after having around 200 conversations with other brokers. Joel was a calm in a storm! Would 100% use again
15 novembre 2024
Avis spontané
Joel did an Amazing job with us finding…
Joel did an Amazing job with us finding the best provider for our needs, the contract was made in matter of minutes after having all the information , highly recommended
31 octobre 2024
Avis spontané
Excellent customer service by Joel!
Joel from Utility Outlet reached out regarding the elec and gas supply at our new business premises. He was knowledgeable, friendly and explained the importance of setting up a fixed tariff as the out of contact rates were as high as £5.00 a day standing charge!!
Joel provided us with a competitive quotation, which we have since signed up too.
Would highly recommend getting in touch for your business electricity and gas contracts.
22 octobre 2024
Avis spontané
Would like to thank Joel for his…
Would like to thank Joel for his amazing service yesterday, very professional and polite,
Made everything so much easier for me, all admin is carried out for you in a very secure way,
Would Highly recommend
9 octobre 2024
Avis spontané
10/10 service!
Marie & Joel were very helpful! When starting a new business, everything feels overwhelming but Marie took the time to explain how the supply at my new premises works & get me the best deal. I've already recommended Utility Outlet to another local business owner!
8 octobre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.