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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Jared and Lewis were very friendly and helpful in setting up my new electricity supplier. Only point I’d mention (but appreciate it’s a time restraint) is how quickly they read through the cont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with both Lewis and Joel, both were extremely knowledgeable and patient. On moving into new business premises we had no idea about the services we needed to pay for. They were both great at so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Jarrod. Explained everything really well and went over the different options. Also ensured I have his details in case I have any future questions or queries. Thank you!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de Voirie et Réseau Divers (VRD)

Écrit par l'entreprise

Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(193)

179 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Joel called up and got us setup with…

Joel called up and got us setup with Ruby Energy. Very good service

18 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thanks for your feedback! We're glad to hear Joel got you set up smoothly and provided a great service.

We really appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Excellent service

John kept in touch with me and gave me options and advice. The resulting paperwork was straightforward and precise.

Good for business!

16 mars 2026
Avis spontané
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Réponse de Utility Outlet

Thanks for your great feedback! We're really glad to hear John kept you well informed and was able to offer helpful advice along the way.

It's also great to know you found the paperwork clear and straightforward - exactly what we aim for. We appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

To be honest this is all new and…

To be honest this is all new and confusing. Crystal was the first English person I’ve spoken to in 3 days of people. And she was fab, talked me through everything, answered any questions I had and actually had me understand a lot more!!
So thank you Crystal you star ☺️

17 mars 2026
Avis spontané
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Réponse de Utility Outlet

Thanks so much for your feedback! We completely understand how confusing things can feel at the start, and it’s great to hear Crystal was able to help and make things clearer for you.

We’ll be sure to pass on your kind words - she’ll really appreciate it!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Joel

Joel did an amazing job. He was very helpful, clearly explained all the details, and guided our business toward the best deals.

17 mars 2026
Avis spontané
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Réponse de Utility Outlet

Thanks so much for your review! We're really glad everything met your expectations and we appreciate your feedback.

David
Utility Outlet

Noté 5 sur 5 étoiles

Crystal was very helpful today

Crystal was very helpful today, done and dusted.

17 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thank you for leaving us a review! We’re thrilled to know you’re happy with our service. Your feedback helps us continue to improve and provide the best experience possible.

David
Utility Outlet

Noté 5 sur 5 étoiles

Joel was brilliant

Joel was brilliant. Handled everything quickly. And a top bloke 👏🏻

13 mars 2026
Avis spontané
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Réponse de Utility Outlet

Good morning,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Joel,has done an amazing job.

Joel,has done an amazing job.
Great costumer service.
Erol

11 mars 2026
Avis spontané
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Réponse de Utility Outlet

Good afternoon,

Thank you for your review! we're passionate about providing exceptional levels of service, it's great to hear about your positive experience with Joel!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Christal was a massive help

Christal was a massive help, after getting what felt like 10000 calls as a new Buisness owner from energy suppliers I finally answered the phone and she made it very quick and simple for me. Thank you.

11 mars 2026
Avis spontané
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Réponse de Utility Outlet

Good afternoon Georgia,

Thank you so much for your kind words! We're thrilled to hear that we were able to make things simple for you. We'll be sure to pass your thanks on to Crystal.

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Spoke to Joel who was massively helpful…

Spoke to Joel who was massively helpful and got me the best rates

10 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Good afternoon Thomas,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us.

Thanks again,
David
Utility Outlet

Noté 1 sur 5 étoiles

⭐ 1 Star Review

⭐ 1 Star Review

My experience with Utility Outlet has been extremely disappointing. I was signed up with an electricity provider through them, and my new rate ended up being nearly 10 times higher than what I was previously paying. I feel completely misled about what I was agreeing to.

What’s even more frustrating is that I can’t adjust or fix the contract directly with the electric provider I have to go through this company. Unfortunately, they are incredibly difficult to reach. Calls go unanswered, and getting any real assistance has been nearly impossible.

I feel stuck in an overpriced contract with no support. I would strongly caution anyone considering using this company to read every detail carefully and think twice before signing anything.

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Crystal was massively helpful with…


Crystal was massively helpful with setting up my electric and gas at my new site, I would highly recommend this company especially Crystal if you want it sorted straight away fast and efficient! Great company 👍 Stephen M

19 février 2026
Avis spontané
Noté 1 sur 5 étoiles

The most horrible and untrustworthy…

The most horrible and untrustworthy company! They put me in mess with their lies! It's easy to be reached by them, but difficult to contact them back! Nobody respond on email and their phone is monitoring only by computer! Don't deal with them and don't trust them they are 'Fraud team.' If someone hear this name, 'Utility Outlet' just hung the phone!

14 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately 1 star is the minimum I can give

Unfortunately 1 star is the minimum, wouldnt even give them that if i could. Joel was supposed to move all three of my meters. Instead he only did 2. The 1 meter he didnt do, I was out of contract with. Now ended up with a massive bill, when i thought it was all sorted.Have sent emails, tried calling them, all with no reply. Taking this to the energy ombudsman as this company needs to be shut down

30 janvier 2026
Avis spontané

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