U.S. Department of Veterans Affairs Avis 34

TrustScore 2.5 sur 5

2,3

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Noté 3 sur 5 étoiles

I hardly know where to start. I've been using the VA for about 17 years now. It was very good for the first 5 to 8 years. Of course, I was healthier then, but from the 9th to the 17th, I started t... Voir plus

Noté 1 sur 5 étoiles

Could care less about our Veterans. The Va will fight you every way and then ask you to relive your tragic events because thier records are not clear... As a Marine in Vietman era I'm terribly d... Voir plus

Noté 1 sur 5 étoiles

Unfortunately, the VA can only be described as a disconnected clown show in many ways. I signed up a week ago for a GI Bill webinar for today...guess what, the link doesn't work and there is no one to... Voir plus

Noté 5 sur 5 étoiles

I am awaiting a decision for a remand and order that was late August 2024, homeless and over 75 gives me some help but it is not making sense that it would take the RO over 6 months to get things done... Voir plus


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

34 avis

5 étoiles
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Noté 1 sur 5 étoiles

Absolutely Horrible

Absolutely Horrible! With a capital H! This department should just get rid of everyone and start over, these people absolutely do not give a damn about Veterans in fact I think they do things to contribute to the Veterans suicide pandemic. I was given a rating of 100% because of my disabilities which prevent me from working full time. This continued for about a year, I was finally able to afford living and was able to just make it. They then decided to pull the 100% and move me to 90% for no apparent reason. They then sent me paperwork stating that they may have made a mistake and are looking into it. Now before I go on I need to say the difference between 90% and 100% is over 2k a month. So a YEAR later I’m still waiting for someone to tell me what the hell is going on and if they corrected the mistake. Nothing! The people that you can call have absolutely no idea why this happened and can’t give me any sort of date of when this will be looked at. Now here is the real reason why I’m upset, In the YEAR that it’s taken so far, I lost my house! My credit score went from perfect to absolutely horrible, I had to file bankruptcy and am now being chased by the IRS for back taxes. I have 3 young children whom I had to uproot because of these incompetent fools. I also had to start taking more meds because trying to work full time with my disabilities is absolutely horrible. My VA doctors are infuriated that this happened. This department should be ashamed of themselves but they aren’t because they don’t give a crap about Veterans at all! 0 stars from me. Ridiculous!!!

5 octobre 2023
Avis spontané
Logo de U.S. Department of Veterans Affairs

Réponse de U.S. Department of Veterans Affairs

Sir I am so sorry you have had all these toils and troubles. I am sure it can feel overwhelming. It sounds like your care is ok, just the bureaucratic mountain is not. I wish I could help I really do. I have worked here for 35+ years and I can promise that there really ARE people working here that cherish our special population. I appreciate the risks that all of you took when you signed up. All I can do is encourage you to keep reaching out for help. Sometimes local or state politicians can help. Please don't give up. God bless you and God bless your children you are struggling to raise. Keep telling your story, it will fall on the right ears soon.

Noté 1 sur 5 étoiles

Yes I've been trying to access the…

Yes I've been trying to access the V.A..gov web site for 2 hours trying to find out about labs from a C.P.exam 9/18/2023 because someone from V.A. called around 7:00 p.m. last night didn't here the phone due to my hearing my wife tells me I have a message it's the V.A. it's very unusual to be called at this hour by then so I went to voice mail and they didn't leave a message called back some night operator answered explained that there was no message he tells me ow it problem there scheduling un appointment how does he know making what ifs about there were calling me about speculation what he was doing told me to call tomorrow which is this A.M. already it's 3:19 A.M.9/20/23 haven't slept all day night thinking shoot it the call must really be important maybe they found something that is bad like cancer or got diabetes again which I don't understand stand that one had it now I don't that's what the doc at the C.P.exam tells me it goes away if your body starts it's own insulin the Dr pharmacist told me two years ago that didn't have to shoot up anymore it's been two years stoped going to the V.A. for about two years because they have jeopardized my life twice serious won't get into how but meanwhile back here at home at 3:28 this morning there's a lot going through my mind from that none message call from the V.A.and am very worried that it's not good all night thinking how will ibtell my wife my grown children if it's bad new how will i handle and proceed if that is the situation here i am worried as hell wondering depressed pissed you name it i got it having to sit here going over what am going to do if I call the V.A. I don't know who called they didn't leave a message I Have P.T.S.D. with proof which buy the way I been denied almost 15 years had to hire a attorney someone needs to be responsible for making me go through this and it has to start from the top dam it hate these people for there making me go through this and the waiting for claims with proof all these years and feel real sorry for the ones that didn't survive and there families still having to pick up the mess the V.A. has made and no one is being accountable for the deaths of our previous few and there families how sad this has become for the ones doing the necessary for the ungrateful am my self i am ashamed to have served and ashamed to be a american for this ungrateful nation enough has been said
Roy S Valdez
U S.M.C.
Sad

20 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

VA has saved my life.

their service is so good..They have saved my life.They took care of my cataracts and anything I have needed..I read these bad reviews and shake my head..

11 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I have reached out to the va on 3/3/23…

I have reached out to the va on 3/3/23 and was on hold for 44 minutes and after a few brief questions i was asked to hold for 1 minute and abruptly hung up on.. I called back and waited 42 minutes and this time a lady said hello and abruptly hung up on me.Against my better judgement and recommendations from fellow servicemen not to bother, I reached out and they make me feel like they are doing me a big favor and I am bothering them and also makes me feel like I have to beg!!!!! I am done with this!!! Thanks for nothing!!!!!I really doubt this review will go anywhere!

13 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

my bank acciunt closed and there is no…

my bank acciunt closed and there is no one to help me they couldnt update my bank account number or re-route my money to a new bank account. This is the only money I get and now Im homeless and hungry. This has cause me more stress than anything. Horrible service and system

25 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Slap in the face

You sent me over there to protect the American dreams and got me messed up. Now you give me a 9.11$ raise. I would like to donate this slap in the face to the federal government so you can buy a box of CONDOMS for the next year's raise. Byron Jackson. These people SUCK 🐣

24 décembre 2020
Avis spontané
Noté 3 sur 5 étoiles

Each clinic is unique, do your homework!

This one is a difficult review only because with certain things, the VA is amazing... but on others, holy hell do they suck. I am a rated disabled vet and I have used their support in mental health (they are great there, sooo understaffed) but getting to the point of service isn't easy and there isn't a well established step-by-step guide that will help you from the start to actually seeing a medical doctor. I will give this advice, when you do get to the point to where you are assigned a dr, DO YOUR HOMEWORK! They literally hold the keys to your health (literally life and death stuff). If you are gay, ask the social workers if they know of any gay friendly Drs. If you are a women, BE VERY specific about the type of Dr you want. If you have any underline health conditions, YOU MUST STEP UP TO THE PLATE and ask (nicely demand) to see a specialist that can help you. Do not accept the "we don't have one on staff"... If that is true, they are allowed to have you seen with civilian drs. Do a little homework and know your rights! You put your life down to support the country; the country must take care of you if you are in need.

5 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

The Employees cause most of the issues

I told a VA Employee I felt like I was going to have a Heart Attack and he said he didn't care.

For 2 years Patient Advocates from the Facility, and the Regional VISN office Lied to me about how to get therapy. The VA operates on a Self Referral System using the Crisis Line to request Consults. When Community Care told me "No, you cant just ask for therapy" the Advocates did little to nothing in regards of clearing things up.

It's not a lack of Personnel, or Funding that is killing Veterans. It's the Employees who haven't been trained, and have no communication skills.

We don't need more ways to Navigate the VA, we need better VA Employees

29 août 2020
Avis spontané
Noté 1 sur 5 étoiles

GENOCIDE OF VETERANS

GENOCIDE OF VETERANS
VAOIG reported an investigation revealed over 300K veterans died waiting for care. SUCH denials were due to neglect AND outright lies of VA staff lying on veterans saying they either got the care already, or refused the care. Some hid applications , while veterans languished over the years. IF a private hospital did such deeds there would be prosecution. AFTER such report came out in military times and media sources, I read the entire lengthy VAOIG report and ZERO people were held accountable. VA STAFF LIE ALLLLLLLL the time. SO MANY veterans have reported online about it. TO MAKE matters worse VA staff stalks veterans online. THEY join fb groups that report bad conduct of VA and troll them horrifically. EVEN triwest their money handlers have done so.
They have even after the genocide report came out reported even dozens of more thousands of veterans were denied care by systematically reporting veterans refused an appointment or they called them when no calls ever took place and veterans can prove they never were called with their phone logs, and referrals just get cancelled. THEY DO THIS on purpose and hang on to money appropriated in so many scammy ways. LIE on vets say they already got the care or refused it etc etc.....then claim the faulty system while no person is held accountable for such criminal acts. IT IS A CRIME to keep veterans from getting care by lying in their record saying nothing is wrong with them or they got any appointment already or refused it.
I personally have recorded so many staff lying and know many who have evidence also of so many crimes by the VA. IF your a veteran reading this and have had bad experiences report it on this site. ALSO record when your getting mistreated and save the evidence. IF anyone sees comments contrary to this know this 1. THEY ARE FEW people who have not been dealt bad by the VA at some point. 2. MANY VA PEOPLE AND GOVERNMENT TROLLS counter reports of the VA crimes. SO mark those who praise the VA and refute crimes done regularly by them.

24 mai 2020
Avis spontané
Noté 4 sur 5 étoiles

Great Medical Service, Terrible Customer Service, Pharmacy not flexible

I have been going to the VA for over 2 years now. Its a great place! There's a coffee shop, cafeteria, pizza shop, barber shop, and gift shops there. The medical services there are great, I have been able to get everything I needed and the service exceeded my expectations. They even mailed me medical equipment to save me from taking the one hour trip there. On the negative side, I have called twice to reschedule appointments and the customer service there is terrible. They argued with me about why I needed to change my appointment. They sounded like drill sergeants who are always right and blame you for everything. This had never happened to me when dealing with other normal medical providers. Another negative is that the pharmacy only fills prescriptions by VA doctors. Recently I had dental work done which doesn't fall into VA responsibility. I needed prescriptions filled and had to pay out of my pocket because prescriptions fall into the medical insurance category. My primary physician at the VA has a little trouble speaking English, I already have trouble hearing so I understand only a little of what she is telling me. She has done a great job setting me up with specialty doctors and ordering nicotine patches that I requested. But, she prescribed me a medicine that I was allergic to, thank God, the pharmacy caught the error. Unfortunately, the pharmacy worker blamed me for not knowing I was allergic to that medicine. I am not too angry with me doctor about that, its not the first time this has happened. It also happened when using a non VA family doctor.

18 mars 2017
Avis spontané

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