Val-U-Computers.couk Avis 1 833

I have bought refurbished laptops from Val U several times over the years and always been a good experience.

This time though even better , having bought two I found one had a very dodgy battery .. spoke with excellent friendly and knowledgable staff over the phone twice.

Both occasions great service .. within a day I had a replacement battery at no cost to me

Cant recommend highly enough!

Very pleased with the computer we got. Well packed for transit, computer looks like new and an excellent back up service. I cannot recommend this company enough!

Dell Laptop arrived promptly and as described - very clean and does the job I need it for - Car Diagnostics.

I needed a laptop for a specific reason and Kurt helped build me one that would help me do the job. I found them reliable, they responded well to my emails and delivered quality product. Good aftersales care too.

Very pleased with the computer and has everything I need. Many thanks.

Excellent rapid service. Item exactly as described. All good thanks.

Did what it said on the box. Very pleased.

It was satifactory

Brought a Laptop in Amazon from this Seller. It was bought under Amazon Renewal which guarantees buyers they are entitled to a replacement or refund within one year of purchase. I returned the item after a few months requesting a refund. This Seller refused saying it's been over 30 days. I pointed out that it's under Amazon Guarantee and he gave me a less than excellent product.
Kept refusing, so I had to put a Amazon claim in. If it wasn't for Amazon stepping in I am sure I would of lost out.

We had a server outage today and tried loads of suppliers who all said they couldn't get drives until tomorrow. I knew James@Valucomputers from his previous role with another supplier and thought I'd give him a call as he was always excellent to work with and very knowledgable. Within 10 mins he called me back with two suppliers who could do same day delivery. We had 3 server hard drives delivered within a 2 hour window direct to our customer at the other end of the country. What an asset to your company and amazing service.

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes.
The laptop came beautifully packed and in like new condition together with back up CD and driver discs, also a fully functional mains power supply with charger.
Zips through my old programmes. It would be a shame to try to run windows 10 on this older machine if XP does all you need. internet but nothing needing secutiy, word processing if wished etc.
Definitely a 5 star experience.

What I ordered was just what you described, it arrived quickly within the time given, I am very pleased with it.

I was looking for a reconditioned laptop, and Val-U-computers had the one I bought at a good price. After saying delivery would be between 3 to 5 days, it arrived the next day. So, I was extremely impressed as you can imagine. Thank you for the very prompt delivery.

they understand I got notebook what i didn't like told them and they changed for tower no trouble would recommend and would use again thanks.

Just a little lack of communications between order placed and computer picked-up by courier (courier Comms very good).
Great product, even better price...
Just a little bit surprised not power cord came with computer.
All in all, bought from them before and will do again.

Thank you for fast delivery of the Elitebook 8460p laptop. I struggled to get used to windows 10 as I have used and preferred windows 7 until now but realized I must move forward. The laptop works fine thank you however I did not get an installation disc or manual within the box? Thanks for a great service I am a returning customer.

Impressive customer service. Had an issue with the transformer but after a quick phone call a replacement was sent out immediately. Since then they have advised me on how to deal lost emails, turns out I need to change my computer illiterate husband rather than the laptop!
Can’t fault this company. Highly recommend.