Outstanding service from start to finish — fast, seamless, and brilliantly communicative. Every step was handled quickly and clearly, with the team going above and beyond to get things resolved. Truly... Voir plus
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Fantastic company dealt with claim quickly and ordered replacement as uneconomical to repair Replacement arranged very quickly as we were going to work abroad and they really pushed to get it to us... Voir plus
Brilliant service from everyone here, they went out of their way to make sure my insurance replacement equipment arrived in time for the jobs I’d got booked with it. Thanks again!
Can’t express enough how brilliant my experience with Value Checkers has been. We came through our insurance with Lovit cover it. It’s always stressful when you have a high value device and it needs... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
In contact responding to messages…
In contact responding to messages polite and positive.
Awaiting replacement iPhone which is due in a few days.
Excellent friendly service.
Laptop repair
Really great experience from the beginning to the end. They were in contact all the way through. I couldn't have imagined a better customer service experience.
Quick, efficient and great customer service
I went through my insurance company on my LG monitor that I had dropped a bed frame on by accident (I am a doughnut). The value checkers were quick and efficient while evaluating the damage and kept me up to date at every step. I spoke to a lovely assistant, Attiah. I was kindly offered a full replacement. My monitor is 4 years old and I was looking to change it at Christmas anyway. I was a little nervous and felt cheeky to ask if I could request a cash value in vouchers as an alternative to put towards a different monitor (dont ask, dont get). I was made to feel comfortable about asking and though the policy didn't offer this kind of solution, through great customer service, I was offered another potential solution. Great team, thank you Attiah and thank you Value Checkers :)
Sometimes the personal touch is best
They were quick and efficient and got back to me in a very short space of time. Communication via the telephone was excellent very polite and courteous stuff and helpful too. I’m not very good with the Internet communication so things like portals I find hard to use so the personal touch meant a lot to me.
Highly recommend
Attempted to repair phone but when this was not possible arranged for a more than suitable replacement. Highly recommend
Faultless service
Haven't received the replacement yet but we are told it has arrived and ready for dispatch. Took less than an hour following payment of our excessive. So far the service and help has been faultless.
A* AARAN ,
I had the pleasure of Aaran dealing with my claim, he was super helpful understanding of my daughters autistic needs accommodating all her requirements in a replacement laptop, He was clear supportive and gave lots of choices to help us navigate a tricky replacement. A*
Thanks you so much
Thanks you so much, we have received our new apple tablet against warranty claimed. Its was really quick and great service. I will recommend everyone to go with these guys.
Thanks once again.
S. Ahmad
Great communication and made everything…
Great communication and made everything very easy to replace damaged laptop.
Perfect experience
Repaired my MacBook to a high standard. Great communication keeping me informed every step of the way.
Good communications and a quick turn around time
I broke my phone and insurance company used these for the inspection of the device.
Good communications and a very quick turnaround time, looked like they received it and inspected it within 5 hours!
Can’t fault them
Was kept up to date constantly throughout the process, any questions I had were answered quickly and I couldn’t fault them, used them twice and had great experiences both times
Option to choose preferences
The process after been referred to value checkers by Love it was seamless but the only and main issue after value checker informed me that the laptop was written off was that they just ordered a replacement without given me any option to choose colour or preference. The laptop was pink and it was for my daughter and they sent black colour which she doesn't like. They should at least give option to choose from 2 colours.
Very happy with them
Very quick and easy process
Very quick and easy process. Would highly recommend!
Great communication and fast service
Great communication and fast service. Would recommend.
Really excellent communication
Really excellent communication, quick and efficient, went over and above to ensure i was happy and satisfied with the outcome, i would highly recommend this company!
Good communication (better than the…
Good communication (better than the insurance company in fact) via text and email and always available to speak to by good old fashioned phone if needed.
Overall an excellent service.
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