Valve Kings Avis 

295
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Voir plus

Noté 5 sur 5 étoiles

Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Voir plus

Noté 5 sur 5 étoiles

The best service 🙌 Ordered a copper finish towel radiator before 2pm and it was delivered the next day!!! Very pleased with the radiator appearance but as it's yet to be installed can't comment... Voir plus

Noté 5 sur 5 étoiles

Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... Voir plus

À propos de l'entreprise

  1. Fournisseur de chauffage

Informations provenant de diverses sources externes

We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(295)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not next day delivery if you are in Scotland.

Not next day delivery if you are in Scotland, and I don't mean the highlands or Islands. The Borders of Scotland! Called to check where our order was only to be told "our courier has it and will deliver it next week as you're in Scotland" Not good enough and nothing mentioned on your website regarding this. Contrary to what Nicola Sturgeon thinks, we are part of the UK. Order cancelled.

27 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

All good

All good, but I choose bank holiday time to order so projected quick delivery scuppered that hope.

4 avril 2023
Noté 5 sur 5 étoiles

Great service

I got an order acknowledgment straight away, updates on delivery and the order arrived early!
Great service, will definitely use these guys again.

3 avril 2023
Noté 1 sur 5 étoiles

Shocking product

Shocking product, shocking company ! Bought some radiator valves, they looked really nice but were that tight, you simply could not turn them. Parts broke off very easily and the company were incredibly difficult to deal with. In fact, i still have the broken radiator valves in situ as they were never replaced.

Apparently the valves are designed to be tight to avoid leaks and children turning them, try telling that to myself and two heating engineers who could not turn them.

Looking at all of the other customers that had a bad experience with "Valve Kings", I am sure it will be somebody else's fault other than theirs.

I would avoid this company and its products at all costs !!!

16 mars 2023
Avis spontané
Logo de Valve Kings

Réponse de Valve Kings

Apologies that you feel this way about your purchase of our chrome drain off valves. To advise, we are a supply only company and we pride ourselves on the quality and durability of our products.
As we explained via email, the fact that the parts have been broken during installation would mean they are not covered under the product guarantee. The installers should not have signed the job off and fitted the valves if this was the case. We did advise that the valves could be removed and returned to see if there was a fault with the valve body itself. As these are installed on your system i appreciate this is not easy to do but without them here for us to test we are not able to resolve.

Noté 5 sur 5 étoiles

Purchased 16-3-23

Purchased 16-3-23. Good service & quality

I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked it so know visually it is just what I wanted. It was well packed, so no damage in transit. The delivery was fast and on time.

16 mars 2023
Noté 4 sur 5 étoiles

Good price in the market

The TRV is working all right but it cannot totally shut down the radiator without DIY work. Size fitting of the plastic ring for adjusting the high of contact between the pin of TRV and control valve of radiator is required to make it work properly.

1 mars 2023

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