FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... Voir plus
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... Voir plus
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... Voir plus
À propos de l'entreprise
À propos de Vaper Store
Écrit par l'entreprise
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.Coordonnées de contact
Kemp House, 128 City Road, EC1V 2NX, London, Royaume-Uni
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3,9
Bien
592 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Vaper Store
Hi Barry, thanks for the love ♡
Réponse de Vaper Store
Hi Gd, appreciate the review. Thanks ♡
Perfect quality for price!
Ive received one order so far (with another on the way) and the quality of the goods for the price range is incredible! They take a little longer than most places to get shipped out, however, if you don't need anything urgently, they are a definite go to for me.
Highly recommend!
7 juin 2024
Avis spontané
Réponse de Vaper Store
Hi Conner, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
Faulty product
I bought disposable vape pen, it didn't work, I sent numerous emails all of which have been ignored.
3 juin 2024
Réponse de Vaper Store
Hi Philip, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
I ordered two vapes
I ordered two vapes. One turned up leaking all over the packaging and then second stopped working after 20 puffs! Contacted customer service and still after 4 day not had anything back! Avoid at all cost! Worst service I have ever seen.
3 juin 2024
Réponse de Vaper Store
Hi Rahul, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
All good
Good price, swift, hassle free delivery.
What's not to like?
Very happy, many thanks 👍
3 juin 2024
Réponse de Vaper Store
Hi Charles, thanks for the love ♡
Great prices on E-Liquids and…
Great prices on E-Liquids and disposeables. Customer support quickly solved an issue I had with the number of items in my order and sent the missing items. Will use again.
25 mai 2024
Avis spontané
Great flavour…
Vape has great flavour and price is good. As to how long it will last I can't say yet, not had it long enough to tell.
29 mai 2024
Broken vapes
One of my vapes came with liquid dripping in the package and another one came and it tasted burnt. To conclude, 2/4 of the vapes were broken.
29 mai 2024
Réponse de Vaper Store
Hi Heather, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Items came but both came faulty
Items came but both came faulty. One leaked most of the juice out and the other one wasn’t charging.
29 mai 2024
Réponse de Vaper Store
Hi, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Top service
Great service, very good price. Arrived within a few days. Will definitely recommend.
28 mai 2024
Thanks again for your service it was…
Thanks again for your service it was easy to navigate the process and I received quickly my product thanks again
22 mai 2024
Best CBD vape I've tried
Best CBD vape I've tried. I'm on my second one and it helping me relax.
24 mai 2024
Superb
Had an issue with my initial order they quickly sent a new one next day superb service and quality
24 mai 2024
Great Customer Service
One of the vapes I ordered didn’t work, so I contacted customer services and got a response within 10mins and a replacement arrived the next day. Brilliant service. Thank you
28 mai 2024
Avis spontané
Competitive prices
Competitive prices, good selection of products. Fast efficient service and delivery.
22 mai 2024
Réponse de Vaper Store
Hi Lidia, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.