Vault insurance seems to be unheard of across healthcare providers. When I contacted them to request details of family doctors who were in their network, they were only able to provide a short l... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Called for a simple question about coverage and ive been on hold for 30 minutes (and counting!) It would be one thing if they acknowledged me with a real person saying please hold at least or told me... Voir plus
I understand when I make a mistake on something but when you lie twice saying you have done something then when I go behind them and call they so called person to find out different, how is that profe... Voir plus
I was having trouble finding my test results & Jo was very helpful. She went searching for it in various ways & eventually helped me figure out that my son had an account that wasn't connected to an... Voir plus
À propos de l'entreprise
À propos de Vault Health
Écrit par l'entreprise
Learn More
Clinical Trials
Get Started
COVID-19 Test Kit
About Us
At Vault Health, we believe quality healthcare shouldn’t be difficult to access. That’s why we’re making it easier and more convenient through faster diagnosis, innovative clinical research, and digital-first care delivery. Thanks to our national clinician network and data-driven platform, we’re empowering patients to receive the effective care they need either virtually or in-person.
Why Vault Health?
On the ground, this means we were able to bring the first FDA EUA at-home PCR test to market and facilitate access to 10 million COVID-19 tests to consumers, employers, public health agencies, and school systems since the start of the pandemic. And through our partnerships with research universities and service providers, we’re helping ensure people from diverse backgrounds can participate in the clinical research that advances health equity.
As Vault Health continues to find ways to leverage our virtual platform and network of more than 750 medical providers across the country, we’re confident in our ability to positively impact healthcare for all. We’re optimistic about the future, and we’re just getting started.
Visit vaulthealth.com today to explore our products and solutions. If you need help with your order, simply contact our customer support team. Share your experience and leave a review–we’d love to hear from you!
Coordonnées de contact
Etats-Unis
- hello@vaulthealth.com
- vaulthealth.com
2,9
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
very easy to work with
very easy to work with, seamless and fast customer service
17 mai 2022
Avis spontané
It was easy and fast thank you
16 mai 2022
Avis spontané
We needed my husband's test results as…
We needed my husband's test results as everyone else had received them and he had not. We called and got right through without all the normal rig-a-m-roll you usually get when calling now a days. We spoke with a pleasant young lady named , Jo Alice, she found his negative results right away and put our mind a ease.
Thank you for having such a pleasant young lady in your employ.
Darryl E. Bunn and Jo Ann Bunn
651-451-1962
16 mai 2022
Avis spontané
Miriam was very helpful and nice
Miriam talked me through several issues that were stopping me from getting my test kit. She guided me through steps while we were on the phone together and was very helpful
16 mai 2022
Avis spontané
Fabulous quick service and resolution…
Fabulous quick service and resolution to my issue.
16 mai 2022
Avis spontané
My Experience with Vault
My experience with Vault was incredible. The staffs were extremely helpful and courteous. The facility was kept clean, and every effort was made to prevent the spread of covid by giving new masks and sanitizing the table as soon as people finished using them. I mistyped incorrect information and called the service-line a few hours later when I realized my mistake. I was immediately greeted by kind employees who assisted me with my mistyped information without difficulty.
16 mai 2022
Avis spontané
As an 80 year old
As an 80 year old, got stuck at a point on the website. One quick phone call to the posted number and a very friendly and knowledgeable person guided me through the process. Well done.
14 mai 2022
Avis spontané
Briana helped solve my problem and was…
Briana helped solve my problem and was courteous. thank you!
14 mai 2022
Avis spontané
Today I was left in the waiting room over 20 minutes
Today I did my weekly covid test for work and was left in the waiting from for close to 20 minutes, I had to call the customer service for her to return to my zoom call. When she finally did come back she did not even apologize, this was unacceptable as I have been completing this testing weekly and have always finished within 10 minutes.
14 mai 2022
Avis spontané
Excellent job.
14 mai 2022
Avis spontané
Highly recommend
Fast, simple, and easy testing. Doctors and customer support were a pleasure to work with.
12 mai 2022
Avis spontané
I had received a saliva test kit and…FR# was invalid
I had received a saliva test kit and found out that the FR# was invalid, so I contacted Vault Health to see what was wrong. Within a few mins they had gotten back to me and had my issue fixed so I could continue with my test. Thank you for being so efficient in your customer service!
11 mai 2022
Avis spontané
Very helpful
My agent, Jill, was very professional and helpful. The reason I gave it 4 stars was because it took a while to get my issue of a non-registered test kit resolved, and required a call-back from the agent. Took over 30 minutes. I know that this was not her fault, as she was waiting on an answer from her team. But she did follow up ASAP.
11 mai 2022
Avis spontané
Great service!
10 mai 2022
Avis spontané
Joe was helpful and polite.
10 mai 2022
Avis spontané
Briana was very helpful and polite…
Briana was very helpful and polite about my needs. She didn’t immediately have a solution for my issue, but was able to find a solution and help me out. She made my experience very pleasant.
9 mai 2022
Avis spontané
Great Custom Service
I thought Shameka was great, she asked all of the right questions and addressed the reason for my call, she is a great custom service professional.
9 mai 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.