Veenas - Groceries Online Shopping in UK Avis 2 439

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently ordered for the first time from Veena’s. The delivery was prompt and perfect, the packaging was very neat and I am really impressed about the price, variety, quality and packaging. Custom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a great first experience we had with Veena's Store. They delivered exactly what we ordered in superb quality. Packaging was done meticulously to protect the items. We really impressed with the wa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

BAD!!!! I ordered 10kg chapatti flour together with other items from Veena's . Arrived on 15/4/26, but when I checked the Sell by date it expires on June 2026. I rang and spoke to Mandur Kumar and... Voir plus

Noté 5 sur 5 étoiles

Brilliant place to order Indian groceries. I have tried a few other websites and shops before I started using Veenas and I’m so glad I found them. Their customer service is awesome, when I tried order... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Épicerie

Informations provenant de diverses sources externes

Veenas UK’s No.1 Indian Online Supermarket for Indian Groceries, Rice, Fresh Vegetables, Fruits, Keerai / Leaves, Frozen Foods, Household items, Pooja Items etc. It is known for its vast variety of quality Indian grocery products, Asian groceries, Srilankan groceries, Oriental, Afro-Caribbean and Pakistani grocery products. We stock fresh and native products from across the globe. Get all your food essentials, home products delivered to your doorstep with great offers. Free delivery, fastest delivery, secured payment options are additional benefits for online shoppers. more information Visit website: www.veenas.com


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Best supplier of Indian goods - perfect packing, delivery and customer service

Recently ordered for the first time from
Veena’s. The delivery was prompt and perfect, the packaging was very neat and I am really impressed about the price, variety, quality and packaging.

Customer support is awesome , I encountered a payment issue and pinged them in instagram, they gave instant response and suggested solutions. The app is really good too, very user friendly.

16 mai 2025
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for your kind words! We're glad you had a great experience with Veena's. Happy to serve you and looking forward to your next order! 😊

Noté 5 sur 5 étoiles

Veenas - purchasing since. 4 yrs for every 2months

Always I purchase from Veenas since the items are available n quality is very nice. Moreover the staff are very helpful to find the items which u r not able to find in site. In simple words reliable, awesome, wonderful, super quality and polite. Thank u veenas

25 avril 2025
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for your continued support over the past 4 years! 🌟 We're truly grateful to have loyal customers like you. It’s wonderful to hear that you’re happy with our product quality and service. Our team is always here to help and ensure your shopping experience is smooth and satisfying. Your kind words mean a lot to us — thank you for being a part of the Veenas family! 💚😊

Noté 5 sur 5 étoiles

Really a great place to buy household…

Really a great place to buy household essential's with a proper good quality of products in it.

1 avril 2025
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for your kind words! 😊 We're truly happy to hear that you enjoyed the quality of our products. We always strive to provide the best for our customers, and your support means a lot to us. Looking forward to serving you again soon!

Noté 2 sur 5 étoiles

Received 3 products that had expired…

Received 3 products that had expired and had to go back and forth to get a refund. Happened 2 years ago as well and hadn't ordered anything from them for a long tine. It is a good venture with wide variety of items but I am sincerely worried seeing products expired 2 years ago being sent out to customers.

11 avril 2025
Avis spontané
Noté 3 sur 5 étoiles

Paypal - No Thanks!

Usually use another online retailer for cooking ingredients however this store has a great range however you can only pay by creating a paypal account rather than just being able to use your credit/debit card to purchase so after having spent some time filling my basket had to cancel the transaction, as I won't be opening a paypal account so won't be able to purchase - real shame such an inflexible payment process.

11 février 2025
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're sorry to hear that you had trouble with the payment process. Just to clarify, we do offer credit and debit card payments in addition to PayPal, so you don’t need to create a PayPal account to complete your purchase. If you encountered any issues while trying to pay with your card, please reach out to our support team also share your email id —we’d be happy to assist you.

Noté 5 sur 5 étoiles

VEEORD#75986

VEEORD#75986
received my order .Really appreciate the team ,the way they packed the product, freshness of the product is outstanding. Looking forward to order next time
Have a great day

28 janvier 2025
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks a lot for the awesome feedback! We're so glad you appreciated the packaging and the freshness of your order. We’re looking forward to your next order and are always here to make sure you have a great experience.

Noté 5 sur 5 étoiles

Best online grocery store for Indians…

Best online grocery store for Indians and South Asians💯

4 décembre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for the awesome review! We're thrilled to be your go-to online grocery store. We look forward to serving you again!

Noté 5 sur 5 étoiles

Products and packaging is very good

8 décembre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're glad you’re happy with the quality and packaging of our products. We look forward to serving you again!

Noté 5 sur 5 étoiles

Best place for Asians to get premium…

Best place for Asians to get premium provisions and green's at best deals and quality

26 décembre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for the great review! We're happy to hear you find our products top-quality and well-priced. We look forward to serving you again!

Noté 5 sur 5 étoiles

I have been shopping for long time now…

I have been shopping for long time now and both Veenas groceries and veenas greens are excellent place to do our shopping. customer service at the best very friendly environment and very nice people who working in the till

21 décembre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your kind words! We're so glad to hear you've had great experiences at both Veena's Groceries and Veena's Greens. We truly appreciate your feedback on our customer service and friendly team. We look forward to serving you again soon!



Noté 5 sur 5 étoiles

Very good company to deal with

Great service and delivery was very prompt. Was kept updating through the whole process

21 novembre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your kind words! We're glad you were happy with our service and prompt delivery. We appreciate your feedback

Noté 5 sur 5 étoiles

Fantastic online Indian groceries

Just recently ordered some items from veenas. In fact this is my second time. Received items in best condition and within promised time. The Items were well packaged. The collection of Indian groceries is also good. Overall happy experience.

6 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I never received my order

I never received my order. I waited for nearly two weeks before receiving a refund. Communication is awful. Very annoyed as, had I known they were unable to supply from the offset, I could have ordered elsewhere instead of wasting time waiting. I won’t be using them again

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

They have everything and always deliver…

They have everything and always deliver when scheduled

30 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK


Thank you for your great review! We're happy to hear that you're satisfied with our selection and timely deliveries.

Noté 5 sur 5 étoiles

Very good service from a very good…

Very good service from a very good business. Only thing is if ordering by post it’s better to bulk order as single items are expensive to have delivered

29 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're glad to hear you had a positive experience with our service.

Noté 2 sur 5 étoiles

Item missing from order

I ordered 3 jars of palm oil and paid for all of them. The delivery arrived a day late, even though I had carefully chosen a day well in advance. To be fair, this was probably a problem with DHL, the delivery company. But what is most annoying is, that I only received 2 jars instead of the 3 that I paid for!! And now they seem to have taken the product off the website. I'm quite annoyed! I have given 2 stars because at least the 2 jars that did arrive were okay.

23 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with your recent experience.

When an item is out of stock, our system automatically removes it from the available selection to ensure that customers have a fair choice among the items that are actually in stock. This helps prevent issues when high demand or bulk purchases cause stock to run out unexpectedly.

Regarding the shipping charge, we found that dividing the shipping cost proportionally wasn’t feasible, so we processed a refund specifically for the out-of-stock item, as mentioned in your delivery note. We hope this clarifies the situation and appreciate your understanding.

Thank you again for your feedback and for choosing us. Wishing you a wonderful day ahead!

Noté 5 sur 5 étoiles

Got all groceries in good condition

Got all groceries in good condition. Even the frozen ones like grated and coconut chunks were packed really well and worth ordering from this place. Will definitely make more orders from this store for Indian groceries.

9 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks so much for sharing your experience with us. We hope to see you again soon

Noté 4 sur 5 étoiles

One of my favourite places to buy…

One of my favourite places to buy Indian groceries. Home delivered fresh Indian spices, veggies, fruits, sweets, savoury. Veenas is very precise and accurate with my orders. Any discrepancies and customer care people sort it out within couple of days. Defo recommend to try.

16 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for taking the time to leave us a rating

Noté 5 sur 5 étoiles

Quality products

Quality products, quick delivery

11 octobre 2024
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks so much for sharing your experience with us. We hope to see you again soon

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