Recently ordered for the first time from Veena’s. The delivery was prompt and perfect, the packaging was very neat and I am really impressed about the price, variety, quality and packaging. Custom... Voir plus
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Lisez les avis des autres
What a great first experience we had with Veena's Store. They delivered exactly what we ordered in superb quality. Packaging was done meticulously to protect the items. We really impressed with the wa... Voir plus
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BAD!!!! I ordered 10kg chapatti flour together with other items from Veena's . Arrived on 15/4/26, but when I checked the Sell by date it expires on June 2026. I rang and spoke to Mandur Kumar and... Voir plus
Brilliant place to order Indian groceries. I have tried a few other websites and shops before I started using Veenas and I’m so glad I found them. Their customer service is awesome, when I tried order... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Veenas UK’s No.1 Indian Online Supermarket for Indian Groceries, Rice, Fresh Vegetables, Fruits, Keerai / Leaves, Frozen Foods, Household items, Pooja Items etc. It is known for its vast variety of quality Indian grocery products, Asian groceries, Srilankan groceries, Oriental, Afro-Caribbean and Pakistani grocery products. We stock fresh and native products from across the globe. Get all your food essentials, home products delivered to your doorstep with great offers. Free delivery, fastest delivery, secured payment options are additional benefits for online shoppers. more information Visit website: www.veenas.com
Coordonnées de contact
Veenas - Cash and Carry, 77 - 79 High Street, Barkingside, IG6 2AF, Ilford, Royaume-Uni
- +44 (0)20 8550 2244
- review@veenas.com
- veenas.com
3,6
Moyen
2 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fresh produce
Fresh produce. Well packed and came on the time slot promised. Excellent service as they replied to the call to clear up some info. Will be ordering again
29 septembre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear rittick talukdar,
Wow! Thank you so much for this great 5-star review, We are showing keen interest in terms of packing each type of product. We’re here for you anytime, We hope to welcome you back again soon. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Best Indian groceries shop in UK
Very good online shop for Indian groceries. Have never had any problems with their service or delivery. If at all any item that I had ordered isn’t available, they would promptly give me a call the previous day to delivery and discuss the alternative options. If I have missed to order an item and find out about that later, I have messaged them whatsapp to add that item to my existing order. And everytime they have helped me with that!
29 septembre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Hari Gopinath,
Thank you very much for your lovely 5-star review. We're so glad to provide 24X7 customer support. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank You
Fantastic service and quality
We order frequently from Veenas and delivery has been prompt and quality of food items excellent.Its our preferred choice to order indian groceries from Veenas and we have never been disappointed.
4 octobre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear sachidananda prabhu,
Thank you for the great feedback. We try really hard to provide a great shopping experience and are really happy to hear that you enjoyed it.We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Fantastic service
Fantastic service, easy to use website to order. Updates received for order status until delivery. Beautiful fresh produce and extra care when packaging. Orders received timeously.
29 septembre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Dee Pticynas,
Your satisfaction is our utmost priority and your review reaffirms the hard work we put in every day. We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
I’ve been a customer of Veena’s since 2016/2017 ordered groceries, fresh vegetables, puja and prayers items etc never had any issue 👍🏼👏🏼👏🏼👏🏼
I’ve been a customer of Veena’s since 2016/2017 and they have never let me down. Excellent quality products, packaging, delivery. Always there for customers on chats, phone or email. They are always happy to assist and help. I definitely recommend Veenas 👍🏼👌🏼🙂. Thanks a million and wish you every success 🙏🏼🙏🏼🙏🏼
26 septembre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Mrs Nimisha K Vekaria,
Wow, we were blown away by your positive words, Thank you very much for your lovely 5-star review. Because of loyal customers like you, we’re excited that Veenas is growing so fast. Loyalty is the backbone of every successful business. Without loyal customers like you, we wouldn’t still be in business today. Thank you for continuing to choose us throughout the years! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Happy customer of Veena’s since 2017
I’ve been a customer of Veena’s since 2017 and they have never let me down. Always there to answer ur questions and to get things right.They are very happy to help. I definitely recommend them. Thanks.
23 septembre 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear The Maskils,
Thank you very much for your lovely 5-star review. Because of loyal customers like you, we’re excited that Veenas is growing so fast. Thank you for continuing to choose us throughout the years! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Good place to buy Indian grocery
4 septembre 2022
Avis spontané
Make sure you compare prices before…
Make sure you compare prices before committing to any order.
Any refund needs to be handled by yourself, which means shipping back to the retailer at your own cost.
I ordered groceries from the online shop. Cassava had mould. They promised this will be refunded but nothing so far.
One "chow chow" costs £1.99, unlike others like RedRickshaw or Londongroceries. The reason they gave is that it depends on the weight.
I did not realise that all of the goods were very expensive until those were actually delivered to me. I thought the box/packaging were bigger hence the price was higher. Actually, it was not the case. Comparing like for like, even Sainsbury price is cheaper for the powdered milk, biscuit Good Day etc.
When I requested for a full refund on the items that can be returned, I had to pay the shipping cost.
This was not worth it. No return, no refund, I just accept it for this time and this is the first & last order from my side.
Mottos of the company:
Guaranteed Low Prices --> Definitely NOT
24x7 Support --> 100% NOT
Excellent Service --> May be others, not for me.
All the best,
Clearly, all the above are incorrect.
14 août 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Aryan, thanks for your time for the review and your final conclusion.
Good one to order and delivery is timely
12 août 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Sneha Modugu,
Thank you very much for your amazing 5-star review. We are pleased to hear you're impressed with our services. We really appreciate the time you took to share your feedback with us and the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Réponse de Veenas - Groceries Online Shopping in UK
Dear Ramesh Duraisamy,
Thank you for making your purchase with Veenas!!! We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
The hypocrisy of a manager
I am a regular customer at Veenas Barkingside and the team is always warm and helpful. I had the misfortune to come across a member of staff, who claimed to be the manager named Diamond ( so he claimed with a snigger). This Diamond of a man, asked me not to sift through the mangoes in the box. if I wanted to buy the mangoes, he insisted that I had to buy whatever was in the box (a box with rotten mangoes in it)
First of all, he certainly lives up to his name as he was as cold as a diamond in his approach. Secondly, his customer skills were so rusty that he would have put a complete novice to shame. His customer service skills are abysmal for a member of staff with a long standing service. It’s a shame that an organisation where all the members of staff are ever so helpful and welcoming this particular “manager” is a model of “what not to do”.
Lastly, a question for the management … would you walk into a shop and buy fresh produce that should not be on the shelf? No one in their right mind and clear sight would do so !!! From a business point of view, it does not make sense as it would have been better to sell fresh produce as quickly as possible.
I am hoping that the management will reconsider their stand when it comes to fresh produce as I have always considered Veenas to be a warm, welcoming, diverse organisation that adds value to a customer’s shopping experience.
4 août 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Bindu - We consider all our customers review with high priority, we take your point and look into it.
Responsive chat option
The chat option is so useful and they are always there to respond. Top companies struggle to support this option however Veenas has consistently done it. Kudos to Veenas for consistently investing in customer feedback.
21 juillet 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Supriya S,
We're so glad to provide 24X7 customer support. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Great product selection and excellent…
Great product selection and excellent customer service!
19 juillet 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Manju Ajay,
Thank you for the great feedback. We're so glad to provide 24X7 customer support. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
Very good collections for Indian…
Very good collections for Indian Grocery. Better place to shop.
18 juillet 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Sasi,
Your satisfaction is our utmost priority and your review reaffirms the hard work we put in every day. We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Quality groceries with prompt delivery
Quality groceries with prompt delivery. Highly recommended.
18 juillet 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Siva,
Thanks for leaving us such a wonderful review. It’s always so refreshing to hear that we are doing a good job! Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank you
The products are good but operations…
The products are good but operations and delivery are not as expected. Parcels would not be delivered to the apartment and were simply left at the lobby or near the lift entrance. In one order, there were items missing and I had to bring it to the notice of the company via an email.
25 juin 2022
Avis spontané
Best place to order Indian groceries
Best place to order Indian groceries. They always have stocks for all the groceries compared to other online stores.Their customer service is prompt and always easy to reach out to. If any replacement or change in order they also check and confirm with you. Highly recommend
19 juin 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Vikram,
Thank you very much for your lovely 5 star review. We're so glad to provide 24X7 customer support. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank You.
Good place to buy Indian grocery.
18 juin 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear BadriNarayana,
We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Good store with all essential items…
Good store with all essential items delivered at door step.
10 juin 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear sandeep kadam,
Thank you for the great feedback. We try really hard to provide a great shopping experience and are really happy to hear that you enjoyed it. We are pleased to hear you're impressed with our product and services. We really appreciate the time you took to share your feedback with us and to the community. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deal, discount coupons and product updates.
https://www.facebook.com/veenasshopping
Thank you
Fantastic store!
Tasty dosas, fresh vegetables, a good variety of products and a timely delivery😁🖒. Would highly recommend!
7 juin 2022
Avis spontané
Réponse de Veenas - Groceries Online Shopping in UK
Dear Ram Kumar,
It’s always so refreshing to hear that we are doing a good job! we really appreciate the time you took to write such a detailed review! We are thrilled that you loved your shopping experience; We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Keep supporting us and refer us to your friends and family for more Authentic Indian Groceries.
Follow and like our FB page to avail best deals, discount coupons, and product updates.
https://www.facebook.com/veenasshopping
Thank You
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