Velaukgoods Avis 

54
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

If i could give a no star rating I would, suspiciously long wait for delivery, not coming from the UK. Very poor quality underwear, supposed to be all black, but has a white gusset. Not the right siz... Voir plus

Noté 2 sur 5 étoiles

Totally disgusted. Ordered a GT 6Pro in grey, received a T2pro in gold and even the charger doesn’t fit. Don’t get turned over for a cheap item by this company, they spend more time on delivery trac... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

So I actually kept using it daily since I got it, and the seams are way tighter than the floppy ones I used from the gym—those stretched uneven after a week, but here every loop still keeps its shape.... Voir plus

Noté 5 sur 5 étoiles

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so... Voir plus


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,9

Tous les avis

(54)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor quality Takes forever to charge

Poor quality Takes forever to charge
Waste of time and money

1 décembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@velaukgoods.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Noté 5 sur 5 étoiles

Non stick pan

Excellent quality and service from this company my item came as described and within a short delivery time keep up the good work

14 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

What’s showing in video completely…

What’s showing in video completely different does not work at all does not clean any oily or greasy things just waste of money

27 novembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

Hopeless for what it is

Hopeless for what it is. Broke on the 1st attempt at attaching to my vent. Very awkward to attach a mobile phone..

7 décembre 2025
Avis spontané
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Réponse de Velaukgoods

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@velaukgoods.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Noté 1 sur 5 étoiles

Was not delivered to my address,very…

Was not delivered to my address,very disappointed

14 décembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 4 sur 5 étoiles

Fast delivery and great product its the…

Fast delivery and great product its the first one thats actually worked in my car so I would recommend it to anyone I have a strange material dash and strange shape and also have a large phone and it fits fine well impressed thanks

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service. Ordered 11.11.2025 & still not recieved 12.12.2025, customer service is non existant & they dont answer emails.
Dont buy from this company

11 novembre 2025
Avis spontané
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Réponse de Velaukgoods

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@velaukgoods.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Noté 1 sur 5 étoiles

Useless company

Please please do not use this company you do not receive your goods. It is a waste of time getting in touch with customer service as they as about as helpful as a chocolate fire guard yes they give you a tracking number which you can follow which all looks good until you get the final message which say can’t deliver parcel can’t find address which I find very suspicious as I have loads of parcels delivered from different companies and believe me you would have more chance of climbing Mount Everest than finding out where your parcel is of course you can get cheap deal but if you don’t receive it it’s not that cheap

3 décembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 5 sur 5 étoiles

Easy install, ease of use.

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁

24 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Would give mo stars as it never

Would give mo stars as it never arrived. I would recommend not ordering from this company

18 septembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

i bought the pan and unfortunately it…

i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set

15 septembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 5 sur 5 étoiles

Refund…

Fi purchased an item which was faulty and received a full refund with apologies

27 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

purchased 3 torches all three are out…

purchased 3 torches all three are out of power after about 20-30 minutes use (not constant use either).
Purchased car air diffuser even after a full charge it does not work appears to be cheap nasty goods and would probably not purchase again

20 octobre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 2 sur 5 étoiles

Not good

The writing in the item is so very small it's impossible to read.

18 août 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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