Excellent rapid service
15 août 2026
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À propos de l'entreprise
Écrit par l'entreprise
Ventmann manufactures an exquisitely elegant range of modern frameless gypsum diffuser air vent covers for HVAC systems that seamlessly blend into their environment, maintaining the integrity of your interior design. If you’re looking for a near-invisible minimalist vent for your plasterboard wall or ceiling, Ventmann has the solution. Our range includes slotted linear diffusers or grilles as well as circular and square diffusers. They are widely used in both commercial and residential applications where an architectural finish is required.
Coordonnées de contact
Unit 26-28 Lichfield Trading Estate, B79 7XD, Tamworth, Royaume-Uni
- 01283 240025
- sales@ventmann.co.uk
- ventmann.co.uk
4,1
Bien
8 avis
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Charged twice for shipping and no response
The product is good. Shipping costs were £6.00. But to receive my order I needed to pay an extra £3.50 to Royal Mail as there was insufficient postage paid (Ventmann had paid £3.80). Needless to say after paying £9.50 in total to receive my item and having no response to my emails I will not be using Ventmann again.
3 juin 2026
Réponse de Ventmann UK Ltd.
Thank you for your feedback, and we are sorry for the inconvenience caused.
We completely understand your frustration. The additional charge from Royal Mail should never have happened, as shipping had already been paid for when your order was dispatched. Unfortunately, this appears to have been an error on the courier's side.
To ensure that you were not out of pocket, we refunded the full shipping cost for your order. We appreciate that being asked to pay additional postage to receive your parcel was frustrating and not the experience we want our customers to have.
We are pleased to hear that you are happy with the product itself. We are also reviewing this matter with our shipping partners to help prevent similar situations from occurring in the future.
Thank you again for bringing this to our attention, and we hope you will consider giving Ventmann another opportunity in the future.
Thank you,
Ventmann Team
dealt with Ventmann several times now
dealt with Ventmann several times now, very fast no hassle.
21 mai 2026
Réponse de Ventmann UK Ltd.
Thank you for your kind review!
We're delighted to hear that you've had a positive experience with Ventmann UK on multiple occasions. Providing fast, hassle-free service is something we strive for every day, so it's great to know that this has been reflected in your experience.
We truly appreciate your continued support and look forward to assisting you again in the future.
Kind regards,
The Ventmann UK Team
P circle diffusers - Excellent products
Excellent product and excellent customer service. The fitting instructions could be clearer as the ones that came with our p circle diffusers referred to clip fixings but ours had the wing brackets. We have architectural coving so didn’t want an aircon unit on the wall so plumped for the Ventmann P circle diffusers. Our aircon installation team had never fitted these so it was a bit of a gamble. But we are delighted with the finished result. I had to do the filling and painting (as it was out of the remit of the aircon installers) but the finished result is excellent and looks just as good as the examples on Ventmanns website.
31 mars 2026
Réponse de Ventmann UK Ltd.
Thank you very much for your detailed review and kind words.
We are really pleased to hear that you are happy with both the product and our customer service, and that the final result met your expectations. It’s especially great to know that the P Circle diffusers worked well within your architectural coving and delivered the discreet finish you were aiming for.
We also appreciate your feedback regarding the fitting instructions. You are absolutely right that clarity is important, particularly where different fixing types such as clip fixings and wing brackets are involved. We will review this with our technical team to improve the instructions and make them clearer for future installations.
Thank you again for sharing your experience and for choosing Ventmann. We’re glad the end result looks as good as the examples on our website, and we look forward to supporting you again in the future.
The Ventmann Team
Absolute class customer service!
Absolute class customer service!
Not to mention the product is sublime !
Easy to fit looks the b*%#+cks
11 mars 2026
Avis spontané
Réponse de Ventmann UK Ltd.
Thank you for your fantastic review and kind words.
We are really pleased to hear that you are happy with both the product and our customer service. It’s great to know the installation was straightforward and that you’re satisfied with the final look.
We truly appreciate your support and are glad the product delivered the result you were looking for.
The Ventmann Team
Great Customer Care
Carl was very kind and spent a lot of time advising me. He took time to ask questions to understand the exact right product he should recommend and even offered me installation advice.
3 mars 2026
Avis spontané
Réponse de Ventmann UK Ltd.
Thank you for your kind feedback.
We are very pleased to hear that Carl was able to assist you so thoroughly and take the time to understand your requirements in order to recommend the most suitable product. It’s also great to know that the installation advice was helpful in supporting your project.
We really appreciate you taking the time to share your experience and look forward to supporting you again in the future.
The Ventmann Team
They were responsive with my inquiries
They were responsive with my inquiries. They are friendly and polite to talk to. I can tell that they really are passionate with what they sell. The products are very good as well.
2 mars 2026
Avis spontané
Réponse de Ventmann UK Ltd.
Thank you for your kind review and for taking the time to share your experience.
We’re really pleased to hear that you found our team responsive, friendly, and easy to deal with. It’s also great to know that our passion for what we do came across clearly, and that you’re happy with the quality of the products.
We truly appreciate your feedback and your support.
The Ventmann Team
I recently bought a Performance Circle…
I recently bought a Performance Circle Diffuser from Ventmann, and I’m absolutely impressed. The product looks amazing after installation — the clean, modern design really elevates the entire space. The quality feels premium, and it performs just as described.
Delivery was quick, and the packaging was solid, ensuring everything arrived in perfect condition. The overall experience with Ventmann was spot on — great communication, professional service, and a product that genuinely stands out.
Highly recommend Ventmann if you’re looking for stylish, architectural diffusers that combine both design and function perfectly.
10 octobre 2025
Réponse de Ventmann UK Ltd.
Thank you very much for your detailed and positive review.
We are delighted to hear that you are so impressed with your Performance Circle Diffuser and that it has had such a positive impact on your space. It’s great to know that both the design and performance have met your expectations, and that the quality and finish delivered the result you were looking for.
We’re also pleased that delivery, packaging, and communication all contributed to a smooth overall experience. Providing a professional and reliable service alongside high-quality products is very important to us.
Thank you again for your recommendation and support.
The Ventmann Team
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