Terrible service. Would rate Zero if I could. 3 appointment’s missed, no communication, wasted 3 days of my time (24 hours of waiting) excuse after excuse. Awful company, no customer service. 3 weeks... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a great company - we have had Mark here now for several visits and I can't rate him enough. He is fantastic at his job and you are lucky to have him working for your company a credit to you and... Voir plus
L'entreprise a répondu
Andrew Wilson has been doing our pest management at moreton huffkins for a few years now and has always been fantastic and very helpful and friendly! He definitely goes out his way to help in anyway... Voir plus
L'entreprise a répondu
Mark Donaghy has been visiting my site over the last 8 months. Mark is amazing, he is professional, trustworthy, diligent and an expert in his field. He always contacts me when he is on site and als... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Vergo Pest Management Ltd
Écrit par l'entreprise
Vergo Pest Management Ltd has over 45 years of experience in the pest industry and is the largest independent national pest service provider in the UK today.
We are a nationally based pest control company that delivers a local service.
We serve our customers, care for their premises and the environment and deliver on our commitments and promises.
We are always inquisitive about the science of pest control, through innovation we protect people, property, and the environment. With a ‘one-team’ culture, we can be trusted to deliver and always make a positive impact.
Vergo's mission is to deliver pest free, safe and clean environments to our customers, on a consistent and quality basis.
Vergo’s extensive range of pest management services include rodent control, flies, wasps, bed bugs, bird control, biohazard cleaning and disinfection and more.
We provide pest control services for a variety of market sectors that include food manufacturing, retail, hospitality industry, public sector and local authorities, property management, healthcare, distribution/transport and logistics, education and residential.
Coordonnées de contact
2 Olympus Park Business Centre, GL2 4DH, Gloucester, Royaume-Uni
- 03443350330
- info@vergo.uk
- vergo.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mark - great guy
Had a visit from Mark today for a pest control issue at work. Mark went above and beyond, found and sorted out the issue that should've been picked up previously! Came all the way from Wales for our emergency call out today and honestly couldn't have asked for a better person to have attended the job! Such a nice guy and sorted the issue out in no time! Thank you so much Mark it was an absolute pleasure dealing with you today!
Polite and professional
We had a problem with rodent damage to our central heating plumbing and fortunately had Home Emergency cover for rodent infestation with our insurer. As much as a worry that discovering such a problem is, we were extremely fortunate that Mark D. from Vergo was assigned to us. He arrived punctually the next morning and was very reassuring. Overall Mark was very courteous, arrived when he said he would, and showed a forensic level of detail trying to find the entry routes into the house (and the type of rodent it might be). He closed off several possible areas on his first visit and set a number of traps, subsequently making two return trips to check on things. We couldn't have been happier with the service from Mark; I recommend him highly and wouldn't hesitate to use again if we have the same problem.
Had various visits from Vergo
Had various visits from Vergo, as we had a pest problem at my place of work. I called this company and within an hour we had a visit from Neil G, who got straight to work and with a couple of visits our problem was completely under control, I dealt with Neil personally, and I always found him, polite, courteous and knowledgeable. Couldn't fault the service and would definitely use this company again if we ever needed to.
Been a commercial customer for YEARS
Been a commercial customer for YEARS, constantly ignored and impossible to contact. Been trying to contact them since 10/02/2025. I've even filled out a the website contact form, to which I was then contacted asking what I required assistance with then my response (which included what I required assistance with) has been ignored! My request is not even a complaint but a minor change

Réponse de Vergo Pest Management Ltd
We have frequent visits off Mark D
We have frequent visits off Mark D, cant fault him, excellent service goes above and beyond. Also very polite and nothing is too much.
Mark really good and happy to see him…
Mark really good and happy to see him on site
This company was sent out to my mice…
This company was sent out to my mice problem after I contacted my insurance so I wasn't sure what to expect . I needn't have worried . The service was excellent from start to finish . Mark Donaghy went above and beyond . I would recommend them to anyone and if I have any problems in the future I will use them again.
Mark was fab
Mark was fab nothing was too much trouble really friendly and helpful definitely would recommend to anyone
Thanks again!.
Nathan Ref
Nathan Ref: Pest Control Technician I Found Him Very Helpful Polite Resolved Mice Problem Rapidly No More Mice Well Done Many Thanks
Excellent Work Knowledgeable And Knew What To Do
Howdens
Mark Donaghy comes to check our traps and he is extremely helpful & polite.
Nothing is too much trouble for him, always doing what we need and doing it promptly.
Thanks Mark
Great experience
The guys from Vergo, namely Chris, Paul and Chris did a great job. They are thorough, efficient and pleasant
Wouldn't hesitate to use their services again and would highly recommend to others.
First time experience with vergo was fantastic
First time experience with vergo was a delight Stephen the technician was very polite, Knowledgeable and explained the whole treatment process to me very well. I am a elderly lady that lives aloan and he made me feel very much at ease I can't thank him enough.
Located Rochdale grater Manchester.
Rodenticide poisoning of pet
After 4 months of denial, Vergo finally admitted liability for the poisoning and death of our pet cavapoo. This was only after the intervention of the BPCA. Even now, they are refusing to pay back a trust fund of almost £7000 we received to help towards a vet bill in the 2 month battle to try and save our 3 year old pet. This money could have gone towards saving some other dog to prevent the absolute devastation our family has been through.
Per the other one start reviews...
Per the other one start reviews...
A visit was arranged to my property, they couldn't confirm a time but said they would call an hour before the visit. After waiting in all day, there was no call/visit and there customer service line simply exits to take your details and pass then on (which has now been done on more than one occasion).
Not capable of fulfilling the advertised services.
Solid service, 10/10
Mark visited our store today, ever since Mark has attended our store we’ve had no issues. Mark is very approachable and friendly. If any issues were to arise, Mark would be your guy! Brilliant service.
Faultless service
Faultless service. They responded to my advert looking for someone to dismantle and carry away my old storm-damaged garden shed. They came out on a Sunday to give me the quote and had the job done by Tuesday lunchtime. I have asked them for a quote to do some further work.
Vergo have been attending our store for…
Vergo have been attending our store for many years and they have always been very helpful and polite , today I had the pleasure of meeting Tracy , who did an incredibly thorough job and communicated the issues we had very well , aswell as explaining next steps etc , extremely professional.
Mark is highly professional
Mark always carries out our visits to the highest standard.
He is friendly and extremely professional.
Every visit he goes above and beyond and he is a true credit to the Vergo company.
Mark
Mark has been coming to our store for few year, fantastic gentleman always happy to help, will go out of his way to help
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







