ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking informatio... Voir plus
L'entreprise a répondu
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I wanted to personally thank Ana Gonzalez for going above and beyond with assisting me with refurbishing the Supervisor office at my location. The office equipment has been outdated for many years. Wi... Voir plus
L'entreprise a répondu
Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Som... Voir plus
Customer Service was great! Our rep Lizz was so understanding of our needs, patiently explained all options, and was very professional. We purchased two VersaDesks and two dual monitor arms.
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À propos de l'entreprise
Écrit par l'entreprise
VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
Coordonnées de contact
14108 Towne Ave. , 90061, Los Angeles, Etats-Unis
- (800) 465-1660
- support@versadesk.com
- versadesk.com
3,8
Bien
720 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Everything went smoothly
Everything went smoothly. Was able to order on line and received the product both times that we ordered within a week. I ordered the product for others in the office so I am not the one to ask about the product itself.
26 mars 2020
Avis spontané
I have not received a response on my…
I have not received a response on my order. I ordered it March 3 - they took my money immediately of course. I have called 3 times and emailed daily and have not received any response.
24 mars 2020
Avis spontané
Réponse de VersaDesk
Hello,
We are sorry for the inconvenience in your order being late. We are currently experiencing delays with our carriers and suppliers. We apologize for this. We have confirmed with our production and shipped department. They gave us by Friday it will be out.
If you have any further questions do not hesitate to ask us. You may contact me personally at 310-353-7100 ext 829
- Versa Products Support
Réponse de VersaDesk
Hi Deborah,
Thank you for your review! We are happy to hear that it works great for your space!
We look forward to helping you further, if there is anything else just let us know!
310-353-7100 option 2
- Versa Products Support
BEST DESKTOP RISER IN THE MARKET! GREAT PRODUCT
shipping was super fast, the packaging was great, they took the time to make sure your product is well protected as to not damage it while its being shipped to your home. The product itself is gorgeous and is designed very well, easy to assemble. This really helps improve your posture so you're not just sitting and typing all day. The ability to stand when your back feels stiff and still do your work is great. you can program the desk to adjust to your height. i have it set to when i an wearing high heels or flats. this is super helpful also comes with an app so you can adjust the height of the desk before you even get to your work station! highly recommend
19 mars 2020
Avis spontané
Réponse de VersaDesk
Hello Carrie,
we are happy to hear you had an amazing experience with us!
If you need any further assistance do not hesitate to give us a call. 310-353-7100 ext 829
- Versa Products Support
I ordered the gray desk
I ordered the gray desk, waited and waited and when I did not get a message of the shipment I finally checked and was told there were issues with the gray material and it had not shipped yet...I needed the desk ...asked about what other colors were in stock, you had white and that was shipped out...like the product, would have liked to have been notified that there was an issue with gray when I ordered so I could have changed sooner
19 mars 2020
Avis spontané
Réponse de VersaDesk
Hello Michele,
Thank you for your review. We are sorry that communication wasn't up to par for you. If there is anything we can do to satisfy you beyond what you have noted let us know.
310-353-7100
- Versa Products Support
I dealt with Randi in Customer Support. She was great!
I dealt with Randi in Customer Support, and she was excellent--not only efficient, friendly, and prompt, but was happy to re-send me directions when my pdf wouldn't print out. All in all, all interactions with the company were excellent. I wish I'd been able to keep the balance board that I had to return (I have vertigo, but I didn't anticipate it would be a problem) and anticipate looking to Versadesk in the future.
15 mars 2020
Avis spontané
Good web site - waiting for the prize.
Have not received the unit yet but the web site was easy enough to surf. It would be nice for a comparison page to be available to easily see the differences between the units. Which is basically the USB port in the Up/Down buttons and the pull out keyboard platform. But overall the website was straight forward and easy to use.
11 mars 2020
Avis spontané
Réponse de VersaDesk
Hello Ringo,
Thank you for your review! We value your feedback. We work hard to make our customer experience pleasant and user friendly. We will make sure you receive your product in a timely manner.
If you need any further assistant please feel free to contact us. 310-353-7100 ext. 829
- Versa Products Support
Very helpful customer service
Very helpful customer service. We've ordered 15 desk risers for our office and have been thrilled with both the product and customer service.
28 février 2020
Avis spontané
Réponse de VersaDesk
Hello Laura,
Thank you for the Review!
We pride ourselves on our customer service, thank you for recognizing that! It's great to hear that your office loves our Desk!
If you need anything else just let us know!
- Versa Products Support
So excited about this purchase!
My coworkers have these and I just ordered mine! The white finish looks slick and I can't wait to get it and use it. Also, shout-out to Eddie S. from the Live Chat, he was super friendly and helpful - thank you for a great buying experience! :)
28 février 2020
Avis spontané
As always your are very helpful
As always your are very helpful. Sonia Ortega, a sales rep for Versa Desk was extremely pleasant, answered all of my questions and I have placed two separate successful orders. Thank you
24 février 2020
Avis spontané
Réponse de VersaDesk
Thank you for the awesome review Lisa!
Sonia had a pleasure assisting you!
Let us know if you need any further assistance.
- VersaDesk Support
Be more clear about shipping times…
Be more clear about shipping times prior to purchase. I’m not going to wait 8-10 days for processing.
21 février 2020
Avis spontané
Réponse de VersaDesk
Hello Eric,
We try and be as transparent as possible. We are sorry if you did not receive the product in a timely manner. Our product is manufactured and shipped all from our facility.
Please give us a call to clear things up with you 310-353-7100.
- Versa Products Support
The VersaDesk PowerPro is the best desk…
The VersaDesk PowerPro is the best desk I have found, ordering more.
20 février 2020
Avis spontané
Réponse de VersaDesk
Hello Frank,
We are happy to hear you see our PowerPro as the best! Thank you so much for the review. We look forward to helping you with more! For further assistance we have forwarded you to our support team.
- Versa Products Support
very easy to use web sit and agents…
very easy to use web sit and agents immediately available if needed
19 février 2020
Avis spontané
Réponse de VersaDesk
Thank you for your review Joanne! We pride ourselves on our service, we love it when it is recognized. Let us know if you need anything further you can always reach us at 310-353-7100 option 2.
- Versa Products Support
I have bought many of these for my…
I have bought many of these for my company and have no complaints and the employees love them!
18 février 2020
Avis spontané
VersaDesk folks rock
VersaDesk folks rock! Have a Powerlift unit that I purchased several years ago and is still working like a charm. Just ordered another unit for our office.
11 février 2020
Avis spontané
Réponse de VersaDesk
Hello Ratana,
Thank you so much for the compliments! We pride ourselves with the quality of our products. We're so happy to hear that your VersaDesk products rock for you!
If you need any further assistance you can contact us at 310-353-7100 option 2.
- Versa Products Support
Réponse de VersaDesk
Hello Melvin,
We are glad the desk is amazing for you!
If you have any further assistance please feel free to contact us at 310-353-7100.
- Versa Products Support
prompt responses
5 février 2020
Avis spontané
Réponse de VersaDesk
Hello Michelle,
We pride ourselves on having attentive customer service, thank you for recognizing that!
If you need any further assistance, you can contact us at 310-353-7100.
- Versa Products Support
Great for people who can't leave their desks
This is far more versatile than a full desk that moves. I was getting numbness in my lower body from sitting all day and this desk has brought activity and movement to my day.
4 février 2020
Avis spontané
Réponse de VersaDesk
Hello Iris,
We are so happy to hear that you are taking a stand against sitting at your desk, and looking for a healthier solution.
If you need any further assistance don't hesitate to contact us at 310-353-7100.
-Versa Products Support
Adjustable Desk is GREAT!
I currently have the adj desk and have had it for like 8 years - i LOVE it. I just ordered the seated desk cycle and can't wait!
29 janvier 2020
Avis spontané
Réponse de VersaDesk
Hello January,
We are so happy to hear that you love your Desk! If you have any questions or concerns please don't hesitate to give us a call at 310-353-7100 press 2.
- Versa Products Inc.
Réponse de VersaDesk
Hello Andrea,
We are happy to hear you love your Versa Product! Thank you for the 5-star Review! If you have any further questions or concerns please feel free to reach us at (888) 929-0322 Option 2.
- Versa Products Support
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