My referral was dealt with by Nicholas Jimson, he was very professional, easy to deal with and straight talking which suited me very much. Everything was explained at the outset and all timescales wer... Voir plus
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Établissement
Changer d'établissementConcorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... Voir plus
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Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Voir plus
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Lauren, Pete and Nick were amazing! Such a great team that were always helpful and supportive with anything I needed. Smooth sale with everything explained clearly, they also were kind enough to get m... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - BMW Teesside
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, Royaume-Uni
- 0330 012 3571
4,8
Excellent
237 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The smooth transition from looking at…
The smooth transition from looking at the car I was wanting, to purchasing it. No hassle and a really friendly sales team. Andy Rea talked through each part of the process and was brilliant.
31 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for sharing such a positive experience. It’s great to hear how seamless the whole process felt for you, from viewing the car to driving it away. A hassle‑free purchase is exactly what it should be, and it sounds like Andy made that happen with clear communication and a genuinely friendly approach.
Your feedback will mean a lot to the team — and especially to Andy. Enjoy the new car and the confidence that came with such a smooth experience.
Kind regards,
Matthew
Excellent customer service
Excellent customer service & smooth sales journey. Felt supported & much better experience than most of the other local dealerships we visited when choosing our new vehicle.
31 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for the excellent feedback. It’s great to hear you felt supported throughout the process and enjoyed such a smooth sales experience. We really appreciate your comments and are delighted we stood out from other local dealerships.
Kind regards,
Keith
Jess and the team are great!
Jess and the team are great! I only had 7 days to trade in my car with a limited budget, And Jess found me the perfect car for me! Great smooth experience. I’ve been to many different car dealers while looking for a car but BMW were like no other. Would recommend for anyone looking to drive something Better.
26 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jess and the team. We hope to see you again soon. Happy motoring, Chloe
From the initial visit to Honda to the…
From the initial visit to Honda to the purchase of my vehicle I couldn’t fault any of the employees Jake Stansfield Luke and Andrew Rea. Phil Burford came to thank us for our new purchase when we collected the vehicle. Time taken with new Honda system not good. Too much paperwork not good for customers.
29 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Quick and Easy.
27 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
New car
From walking in the garage to collecting my new car it’s been the best experience. Luke was amazing and very accommodating. All the managers made an effort to take time out their day to come thank us for their business which I thought was very welcoming.
17 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Was greeted at the reception offered a…
Was greeted at the reception offered a coffee while the lady went to find a salesman nothing was to much trouble and a very very clean showroom
21 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Andrew was great from start to finish…
Andrew was great from start to finish really friendly
21 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
James was excellent.He was informative…
James was excellent.He was informative and honest in his dealings with us.James went through all our options and was responsive to our needs for this purchase.He kept us well informed via phone calls and was very friendly.He is to be commended.
20 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent service from start to finish
Excellent service from start to finish. Zain was so friendly and patient and made the process of buying my new car seamless. Thank you so much
23 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Zain was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
It was a good experience purchasing my…
It was a good experience purchasing my car, I was happy with the deal and the speed of completing the transaction.
16 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you, Mr Griffiths, for your excellent 5‑star review. We’re delighted to hear that you had a good experience purchasing your car and that you were happy with both the deal and the speed of the transaction. The team at Vertu BMW Teesside will be thrilled with your feedback. We hope you enjoy your new vehicle and look forward to welcoming you again in the future. Kind regards, Kerry
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Well done Honda
Sales assistant very helpful and friendly. Supported me though the whole process. Assistant me in the financial side of things. On delivery of the car he showed me around the car and all it's functional parts . Well done Honda.
19 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Good afternoon Jackie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Very professional service
Very professional service with excellent customer service.
We worked together & came away with a deal that suited me with one years warranty AA coverage!!
14 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
BMW X1
Very pleased with the service we received. Special mention to Emma who went above & beyond to help us. Very professional throughout.
12 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Helpful but not pushy.
Nick was helpful but not pushy, good to deal with and knowledgeable.
5 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Nick was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
We where looked after by Jess Read from…
We where looked after by Jess Read from the Teesside branch, she was very polite, knowledgeable, and kept us updated at all times, we would certainly recommend BMW Teesside for your car and Jess to look after you.
8 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Good morning, Thank you, Mr Murphy, for your fantastic 5‑star review. We’re delighted to hear that Jess looked after you so well and that her politeness, knowledge, and regular updates made the experience so positive.
Your recommendation means a great deal to the whole team at BMW Teesside, and we truly appreciate you taking the time to share your feedback. Kind regards, Kerry
Exceptional salesperson
I came along to support my partner in buying a replacement car and ended up changing mine as well a week later. Great site at Teesside, clean, good selection of new and used vehicles, along with friendly and courteous staff. A particular mention for Sean, our salesman. What a gent. Always smiling, even when things got tough, and I asked alot of tricky questions. Nothing was too much trouble for him. His communication was exceptional. His knowledge was very good. The most important was that he wasn't pushy like some can be. If he didn't know an answer he would find out. Proper old fashioned customer service from a young man. My faith restored in car sales. A true asset to this dealership. Thank you Sean for making us feel welcome and giving us a fabulous experience. It wouldn't have been the same without you.
22 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very helpful and attentive
Very helpful and attentive. Received all the information clearly and I’m very happy with the car.
6 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Excellent Service - Teesside
Luke was great and the service all round was excellent. All the staff were super helpful throughout the whole experience. The car is fantastic and exactly what we asked for. Couldn’t have had a smoother, better experience.
20 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Teesside
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
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