I recently purchased a van from Vertu, Bristol Road, Gloucester and I couldn’t be happier with both the van and the service I received. A huge thank you to Eddie and Connor, who were absolutely... Voir plus
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Établissement
Changer d'établissementBristol Road, GL2 5YB Gloucester, Gloucestershire, GB
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I only went into Gloucester Vertu BYD simply to look at a BYD Seal (and see if I could get a test drive)! - I had already ordered one through a leasing company, but never physially seen one. The serv... Voir plus
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My experience with Vertu is always to a high standard. I am always treated well and the staff are exceptional. I would like to mention Sam Catlow - Hawkins for his exceptional service. He's always... Voir plus
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Good range of product well presented. helpfull staff giving good customer service.Nothing was any problem even when my technological did note match salesman found another way.
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - BYD Gloucester
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Bristol Road, GL2 5YB, Gloucester, Gloucestershire, Royaume-Uni
- 0330 012 2373
4,8
Excellent
116 avis
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A répondu à 96 % de ses avis négatifs
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Painless procedure
Efficient service from well trained and knowledgeable staff
5 février 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for your feedback. I’m pleased to hear you received efficient service from our well‑trained and knowledgeable team. Your comments are very much appreciated.
Kind regards
Keith
Réponse de Vertu Motors - BYD Gloucester
Good morning Terence,
Thank you for taking the time to leave your feedback.
I’m really pleased to hear that you felt well looked after during your experience. We truly appreciate you sharing your thoughts with us.
Kind regards,
Dean
Very friendly and helpful
Very friendly and helpful with getting my first car. Aaron and Georgina helped through the process.
31 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for sharing your experience. It’s wonderful to hear that getting your first car felt friendly and supportive, and that Aaron and Georgina were there to guide you through each step. Your feedback is truly appreciated.
Kind regards,
Matthew
Adam Sefton was superb throughout
Adam Sefton was superb throughout, explained everything and very polite.
30 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
The staff at Vertu listen to your needs…
The staff at Vertu listen to your needs and help you to select a car within budget. They are knowledgeable and helpful.
31 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Professional and helpful
Appointment making for test drive was easy. We received a video of the vehicle in advance which was appreciated as we were travelling a distance to see the car. Tyler Stanton was very professional and helpful throughout the process.
29 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Good afternoon.
Thank you so much for your kind words! We are so happy to hear that Tyler was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Efficient and prompt service
Efficient and prompt service. Good guidance on stock to suit our budget and requirements.
12 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Good morning, Jeff .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Réponse de Vertu Motors - BYD Gloucester
Good morning, Thank you for your feedback. We’re really pleased to hear that you found the team helpful and professional. Your comments are very much appreciated. Kind regards, Kerry
We’ve had Ford cars for at least 30 yrs…
We’ve had Ford cars for at least 30 yrs , never been let down, the salesmen show you cars that you could be interested in but don’t push into a particular car.
17 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Fiesta ST Purchase
Picked up my new Fiesta ST from the team at Vertu Gloucester today. Well looked after throughout the purchase and overall received a very pleasant experience. Car was handed over with full tank of fuel and taxed for the year, which was a nice surprise. Thanks.
10 janvier 2026
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
…changing to full electric
Great assistance when buying this Renault 5 electric car . Despite us being in our mid 70s changing to full electric was made easy by the helpful staff at this dealer ,particularly Christopher Harrison .
This car is really fun to drive and gave us just what we had been looking for.
29 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Christopher was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Excellent communication and customer…
Excellent communication and customer service throughout. Great handover on New Year’s Eve - able to drive away with confidence. Thank you Ethan.
31 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Chris was the salesman l dealt with in…
Chris was the salesman l dealt with in the Gloucester branch who was extremely knowledgeable and didn’t make me feel pressured at all in buying a new car. He explained everything perfectly and was friendly and approachable.
The manager there Mo was very friendly and made sure there was plenty of coffee. He too was very approachable. I would recommend 100%. Thankyou for making this experience a good one
30 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Chris & Mo were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
The staff at vertu were friendly and…
The staff at vertu were friendly and helpful. I had so many people helping sort stuff as I moved house at time and made things difficult. But thanks to Adam. Mike. Etan. Iain and tyler we got there.
23 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Show room staff were exceptionally…
Show room staff were exceptionally pleasant, no pressure to purchase but were in attendance to impart information about the product.
The whole process of purchasing was relaxed with staff very helpful with navigating and explaining the documentation required and demonstrating the vehicle.
19 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Everything was prepared well and ready…
Everything was prepared well and ready for us.
We were treated very well.
The car was ready and waiting.
Happy to be looked after there for the next 3 years.
17 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Great service from Ford Gloucester,
Great service from Ford Gloucester,
Tyler was great from start to finish, when purchasing our new car.
12 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Tyler was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
The handover from Jack was interesting…
The handover from Jack was interesting and informative, really well done
12 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Renualt Vertu Review the moment we walked into the…
From the moment we walked into the showroom at Renault Vertu Gloucester, we were given such amazing help, especially from Connor who sold us our incredible Symbioz hybrid. He was so friendly and helpful, nothing was too much trouble. We looked at a number of cars and he patiently guided and advised in choosing the right one for us. The hot chocolate was great too!
3 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great customer service
Great customer service, prompt and quick replies to emails, excellent explanation for any questions we had! Our sales person was off on annual leave midway but they made the transition so beautiful! Didn't feel anything different
10 décembre 2025
Avis spontané
Réponse de Vertu Motors - BYD Gloucester
Hi Rini, Thank you so much for your kind words! We’re delighted to hear that our team was able to provide prompt support and clear explanations throughout your experience. We’re especially glad the transition during our colleague’s annual leave felt seamless for you—that’s exactly the level of service we strive for. Your feedback means a lot to us, and we look forward to assisting you again in the future! Kind regards, Kerry
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