Vertu Motors - BYD Morpeth Avis 

67
TrustScore 5 sur 5

4,8

Coopies Lane, NE61 6JN Morpeth, Northumberland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Morpeth branch to enquire about part exchanging my current vehicle and came away with a fantastic upgrade. From start to finish, Michael Wood’s professionalism was exceptionally good and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff at vertu Ford Morpeth are vey friendly and helpful. I was given great advice and help choosing my Ford focus. I’ve have been with them since 2017 and I have had a bad experience wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service c/o Michael Wood in the supply of new Kuga ST Line Hybrid. Perfect from start to finish , test drive approximately 2 weeks prior to pick up of brand new Kuga on the 22/12/25. Real fa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - BYD Morpeth

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Coopies Lane, NE61 6JN, Morpeth, Northumberland, Royaume-Uni

  • 0330 108 9618

4,8

Excellent

TrustScore 5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(67)

12 501 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A very easy experience moving from one…

A very easy experience moving from one car to the other.

Chris my handler was very good in being helpful and easy to deal with.

31 janvier 2026
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Réponse de Vertu Motors - BYD Morpeth

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris and the team. We hope to see you again soon. Happy motoring, Chloe

Noté 5 sur 5 étoiles

Excellent vertumotors

Great experience with the company and Chris was fantastic.

1 février 2026
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Réponse de Vertu Motors - BYD Morpeth

Good morning, Monday.
Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Noté 5 sur 5 étoiles

My experience of buying a new car.

Vertu Ford, Morpeth have pleasant, friendly staff, who found me the car I was looking for and made it available within a week.

14 janvier 2026
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

First Class Customer Service

From the moment I walked into the showroom to when I drove away my 'new to me' car, the customer service from Andrew Davis was second to none. I felt the whole Morpeth team were interested in me not only as a potential customer but as a person in my own right. Thank you Honda Morpeth and thoroughly recommend.

7 janvier 2026
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

Great customer service by Virtu Ford Morpeth

Excellent service c/o Michael Wood in the supply of new Kuga ST Line Hybrid. Perfect from start to finish , test drive approximately 2 weeks prior to pick up of brand new Kuga on the 22/12/25. Real fast turnaround from Michael who was very professional and courteous from the get go , very knowledgeable of the process and product. Very very impressed with the whole experience at Virtu Ford Morpeth

22 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Good morning Kevin. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

From start finish buying a car was a…

From start finish buying a car was a pleasure, great customer service, everything clearly explained, knowledge of the car excellent, ability to test drive and then sit and be taken through the features and accessories was second to none. Importantly no pressure! Kieran was a fantastic ambassador for Vertu.

6 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Noté 5 sur 5 étoiles

Great service

Great service. Went through all the options for me. We then came a solution which worked for me. The process of ordering to supply was faultless

26 novembre 2025
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Noté 5 sur 5 étoiles

Attention to detail and to customer requirements

Attentive and courteous sales.

28 novembre 2025
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Réponse de Vertu Motors - BYD Morpeth

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Noté 5 sur 5 étoiles

Great staff

Great staff, Manu was very helpful and friendly

7 novembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you so much for your kind words! We are so happy to hear that Manu was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Noté 5 sur 5 étoiles

Great experience at Vertu Honda…

Great experience at Vertu Honda Morpeth. Andy and the team were extremely welcoming and friendly. Going to look at new cars alone when you are female can be daunting, however Andy was fabulous explaining my options without giving a hard sell. He let me test drive the car twice when I went back with my husband, which was great and helped me to be sure which car I wanted. Hand over went smoothly with a cup of coffee, no stress or hassle. Great service and would recommend.

7 novembre 2025
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

The service was excellent

The customer service was excellent, especially the salesman who was assigned to us. I cannot recommend Vauxhall Hexham highly enough

6 novembre 2025
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Great customer service

Great customer service,not pushy at all just a smooth and pleasant car buying experience overall.

13 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Good afternoon David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Excellent company

Bought a used car recently glad i went to vertu motors excellent staff particularly keiron irving who dealt with me over the phone very helpful with everything I wanted had car delivered to Dagenham from Morpeth quickly felt at ease dealing with a stressful situation having had my car stolen recently would highly recommend anyone who is thinking of getting a car from vertu to do it you won't be disappointed thank you so much for a lovely car

7 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Top marks all the way

Top marks all the way, my sales advisor, Mr Manu Barbaro (Italian) could not have been more helpful, he explained everything to me in a logical step by step way, a very friendly and informative advisor.

10 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you so much for your kind words! We are so happy to hear that Manu was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

Attention to detail by the sales staff

Attention to detail by the sales staff. Ensuring that at every stage I was buying the right car for my needs and dealing with every query I had.

2 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Good morning Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

As always Chris goes that extra mile to…

As always Chris goes that extra mile to ensure that the whole process of changing my car is a smooth and seamless experience. His professionalism and knowledge of the vehicles he is selling, gives the buyer confidence in their choice of car, and I wouldn’t go anywhere else to make my purchase.

30 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chris and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Noté 5 sur 5 étoiles

Great customer service

Great customer service, exceptional. Made you feel welcome and relaxed when purchasing my car. Very thorough with explaining about the car. Friendly and helpful staff Paul from Sales at Vertu Morpeth. Would recommend them to other customers

29 septembre 2025
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

Great customer service

Great customer service I was kept up to date on my new car before collection day

24 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Noté 5 sur 5 étoiles

Well organised Sales Department

Well organised Sales Department. Very friendly and efficient Sales Team. Had no problem with car transaction as everything was explained and straightforward. Very good service. Many thanks to Manu Barbaro for his friendly and expert help who "handled" everything so professionally.

22 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Great service and a good deal

Great service and a good deal. We usually drive a Fiesta and this time bought the Puma which feels like a nice upgrade for not too much more.

19 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BYD Morpeth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

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