I cannot recommend Peter at Verve Fitness highly enough. We came to him with a dream of opening our own gym, and he is quite literally the man who made it come true.

From day one, Peter was the complete opposite of a 'pushy' salesman. He actually listened to what we wanted and, most importantly, respected our budget. Nothing was ever too much trouble for him; he did everything in his power to ensure we had exactly what we needed for our grand opening. Because of the trust and service Peter provided, we have decided to fit out our entire facility exclusively with Verve equipment. If you’re looking to build a gym, Peter is the man for the job. We are so incredibly grateful for his support!"

As I am close to your warehouse I was able to pick it up myself so I am unable to review shipping. The staff I dealt with were very friendly and knowledgeable and were able to answer my questions. The transaction was quick and with no issues. Putting the bench together was easy and it is very sturdy.

This brand sells faulty products. Their “commercial adjustable bench” is flimsy and not safe for heavy lifting. When contacted about the issue, they claimed it was because the bench was “simple” and “entry level”, which is not how the product is described on their website. They failed to offer a viable solution - re-boxing and returning a product from rural NSW, at my cost, is an absurd suggestion. Finally, they refused to post my review to their website despite my attempting to resolve the issue with them in good faith. Buyer beware - avoid this brand. Many superior brands out there that represent far, far better value for money.

EDIT: for anyone reading, please don’t be fooled by Verve’s hilarious attempt to gaslight people that they’re a “customer service first” company. I’ve noticed they’ve replied here some time ago and guess what??? My review is still not appearing on their product page - it’s been 4+ months!

“We’ve been engaged…” after I emailed and followed you up on multiple occasions. You only started to respond promptly after I came here and posted this review. Because you refused, and continue to refuse, to post my review on your website.

“Aligned with my expectations” my expectations were aligned with your product description on your website. Your product isn’t what you’ve described. Not exactly a hard concept, is it.

“As you chose…” you offered a completely ridiculous solution and only offered to pick up the expense for said solution, again, after I posted this review.

“Regarding your review” it’s still not there, a full 4+ months after posting it. And the two posted after mine was submitted are five star reviews; what an amazing coincidence!

Their last offer was a full refund for a return of the product (in its original box) or a “partial refund” that equates to roughly 20% of my original order cost. They committed to getting back to me on the original box issue. Guess what?? Crickets; no follow up at all.

Please avoid this joke of a company. At all costs. There are so many better out there at far more competitive prices. Their products are substandard and they misrepresent them.

easy-to-use site, and shipping costs for me were very reasonable.

I purchased the Tori rack with weights included some accessories.
Peter was excellent with his customer service and communication.
The website is informative.and visually appealing with great video.
During the January sale period I received some great deals ! Looking for to set up my home gym.. I will send through my set up soon.
Thanks you Peter and Verve.

quick service, easy ordering and delivered in good time.

Great product and service. Customer service was very helpful

Super easy process and service.. Thanks

Great products, great customer support.

Great service, and quality. Delivery very quick - only 4 days from order!!!

The Sales Team Leader form Verve Fitness Nathan McConnell went above and beyond to assist with answering questions about different functional trainers. He answered any questions very quickly and spent heaps of time showing us all the attachment options.
We are very happy with the price and all of the attachment options we could get the for Ozeki Rack.

Very happy easy to order

The commercial half rack is next level. It's well grounded, extremely sturdy and stands stately awaiting abuse.
I've wanted this for years and finally had the funds to purchase it along with the dip attachment and commercial FID bench. The dip attachment is almost a rack itself! Heavy duty and designed well.
The bench is rock solid and finished very nicely. Very smooth motion when adjusting seat positions.
The team was friendly and the warehouse staff member very helpful assisting me to load my ute.

Thanks Verve.

Very good to deal with

Super helpful and quick response time every step of the way. Made the whole process smooth and enjoyable

Excellent service

Very helpful & reassuring phone consultation to ensure I purchased the most suitable equipment for our needs.

Whenever I have purchased from Verve they are always very helpful and communicate well. They have made sure I am happy with the price and if anything has needed returning they have made the process as smooth and quick as possible.

If I had to choose one truly awful thing when picking one company among hundreds, it would be poor customer service. That’s why Verve really stands out — their customer support is genuinely amazing and incredibly reliable.

These days, we see so many new companies launching and acting like they’ve been around forever, when in reality they’re just getting started. I personally admire modest, grounded businesses. To me, that’s what truly makes a company great — and what helps it stay afloat when challenges arise.

I’ve recently received emails from several newer brands announcing they’re closing down. Social media created a huge spike in new businesses, but customers are much more discerning now. People don’t blindly buy anymore, and in that sense, companies like Verve really shine.

They’ve remained just as excellent as they were at the beginning, thanks to the small details — which may seem minor but are actually huge. At the end of the day, customers are what keep a business alive. Staying humble and customer-focused allows a company to grow sustainably over time.

I 100% recommend Verve. Every single time I’ve had an issue, they’ve gone above and beyond to help me and find a solution. The equipment is top-notch — that’s what first drew me in — but I stayed for the customer service, reliability, and trust they consistently deliver.