If I had to choose one truly awful thing when picking one company among hundreds, it would be poor customer service. That’s why Verve really stands out — their customer support is genuinely amazing and incredibly reliable.

These days, we see so many new companies launching and acting like they’ve been around forever, when in reality they’re just getting started. I personally admire modest, grounded businesses. To me, that’s what truly makes a company great — and what helps it stay afloat when challenges arise.

I’ve recently received emails from several newer brands announcing they’re closing down. Social media created a huge spike in new businesses, but customers are much more discerning now. People don’t blindly buy anymore, and in that sense, companies like Verve really shine.

They’ve remained just as excellent as they were at the beginning, thanks to the small details — which may seem minor but are actually huge. At the end of the day, customers are what keep a business alive. Staying humble and customer-focused allows a company to grow sustainably over time.

I 100% recommend Verve. Every single time I’ve had an issue, they’ve gone above and beyond to help me and find a solution. The equipment is top-notch — that’s what first drew me in — but I stayed for the customer service, reliability, and trust they consistently deliver.

Have purchased the majority of my PT Studio Equipment from Verve. Always great products with friendly service and efficient delivery!

Great communication and assistance with reduced shipping prices!!

Initially I enquired about a product. The first time response answered my questions and also offered me a personalised deal on the product. I did not take up the offered deal at first, then after a few weeks asked if they would still honour the deal and they did. The link in the reply email took me immediately to my shopping cart with the product added. This made my purchase simple nnd fast.

I am very happy with the support I received. I only hope i have ordered in time to receive the product before Christmas :)

Easy and good discounts

Tim from Verve was very helpful. Fast to respond to my order. Overall very professional. I received my order in only a couple of days. Thank you 💪🏼

My decision to go with VERVE came down to the exceptional experience provided by Sales Executive Peter. Having conducted extensive competitor research, I greatly appreciated the tailored solution he presented, along with a competitive discount. Peter was highly responsive and demonstrated excellent customer service throughout. Supporting an Australian company also tipped the balance decisively in VERVE's favour

Verve Fitness has supplied all my home gym equipment. Everything is high quality, and their customer service is great. Highly recommended for anyone creating a home gym.

Their equipment is great quality and their service is outstanding! I'm a very happy returning customer.

Great customer service.
Super Supportive, always willing to help and provide the extra assistance.

Great customer service, help with arranging a store pick up over the Christmas period

Follow up and excellent communication skills .. Daniel was incredible

Contacted and dealt with Jacinta, she was very easy to communicate with and had me sorted very quick, with prompt responses. She even offered to bring my pieces out to me!

Daniel was a fantastic help - talked me through all the options and gave great advice. Thank you!

Blair was great to deal with. Good help

Amazing gear, amazing team, amazing service.

Highly recommend.