Vestarboard Avis 8

I loved the Osprey board i have but if you need them for warranty they ignore you for months and will never get back to you… motor broke after 1 month and i don’t get a new one.. egoistic assholes they are !!

Off the top: DO NOT BUY! This is the worst customer service you can hope to never experience. More on the actual board down below. But this is more important. So ... Did I pay $300 for 5-7 day shipping? You bet I did. Did I receive my board in 5-7 days? No I did not. 2 weeks? Nope. A month? Negative. Well it turned out (according to them after it took them 30 days to "figure out" what's happening) the container was stopped at the border and returned. Did they return my "Fast Shipping" money? To their credit they offered to, but me being the stand-up citizen that I am, I told them I will not accept it since it appeared to not be their fault. Did they think to add some bonus swag, like idk some cloudwheels or something to make up for their f-ck up? Ha! No way. Okay so I finally get my board 40+ days later, summer is running out: The remote breaks on DAY ONE. I had travelled 200 miles from home to ride trails in Tri-Cities, got a hotel for couple nights, and the first morning of the first day of attempting to ride it, the remote stopped working after 2 miles. So now my $800 weekend is toast. I sent them a video of my broken remote, asked them to send me a new one at the fastest shipping possible. The remote weighs like 30 grams, it would not cost them much to send it by air. Maybe $30. I know because I regularly buy stuff from China for my resale business. Well these a$$holes sent it by a f-cking SHIP! It took 47 days to reach me! What a bunch of self centered a$$holes with no regard for customers. I even bought the $2k version with extra battery, I literally spent the most amount of money you can possibly spend with them and this was how they treat treat you for doing business with them. Just a full frontal F-CK YOU to your face. I would not recommend these people to my worst enemy.

As for the board. It's great. It does 33mph. The range is 45 miles.

They ignore all messages and emails you send them. The customer support is worse than abysmal.
I would highly recommend to not purchase any products from this company.

They lie about their specs on their board by alot, worst company ive bought a board from ever.
Almost crashed twice riding on it, board just shuts off, even though it says 50% on the remote.
They have the worst remote control design ever, no warnings when power is about to be depleted.

Such a dissapointment.
worst board ive purchased so far.
Dont buy from this company.

Had the product for a year now, happy with the device itself. The experience went south as soon as they launched the Vestaboard+ subscription service, this untested service created chaos by displaying random message on my board and only way to disable is to pay for the subscription. I won’t recommend getting this anymore.

I just got scammed as they refuse to help in repair despite me getting parts from them the service they provide is abysmal dont trust this company as it is completely fraud.

Absolutely a scam company. It took 30 days to get my board despite the promise of 15 max. My belt broke after 60 miles and I also had to change bearings. They refuse to email back or give any sort of advice on how to fix any issue. They violate there own warranty which should be illegal. False advertising at its finest and the absolute definition of a scam company.

after i ordered they've been ignoring since then. Never got my board