I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... Voir plus
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Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... Voir plus
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Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de chaussures
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour femmes
Écrit par l'entreprise
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Coordonnées de contact
Royaume-Uni
- help@vgan-life.com
- vgan-life.com
4,6
Excellent
197 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent Service
Fast delivery of the product, and excellent quality. The boots are very comfortable and very light weight. Very pleased with my purchase.
3 février 2026
Avis spontané
Réponse de V.GAN
Great to hear.
I found V.GAN customer service to be…
I found V.GAN customer service to be excellent. I’m a repeat purchaser of their products which are good quality and well made.
5 février 2026
Avis spontané
Réponse de V.GAN
Lovely to hear.
The shoes are really nice and came very…
The shoes are really nice and came very quickly. I’d definitely recommend this company
31 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear Julie.
A jump of faith that paid off
I bought some boots as they were on offer. They arrived just a few days later, beautifully packaged. The communication about delivery was really good and the boots themselves are amazing. Good quality, comfortable and exactly what I was looking for.
27 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you Layla for the kind review.
As described … good fit and comfortable…
As described … good fit and comfortable from the off
2 février 2026
Avis spontané
Réponse de V.GAN
Great to hear!
The boots were exactly what a vegan hiker needs
The boots were exactly what I was hoping for. Strong, well made, durable. They have been very comfortable right from the start.
27 janvier 2026
Avis spontané
Réponse de V.GAN
Really happy that you're happy with your purchase Dorienne.
I love my boots
I love my boots. So comfortable and they arrived so fast.
28 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you Susan for your kind review.
Boots not true to size and returns…
Boots not true to size and returns links did not work
26 janvier 2026
Avis spontané
Réponse de V.GAN
Sorry to hear your boots didn't fit. The returns link do work. Please feel free to contact our helpline and we'll get this sorted for you.
I recently ordered a pair of walking…
I recently ordered a pair of walking boots and I love them! They look great, feel great and very comfortable to walk in. I initially brought these for ethical reasons and I am glad I did, normally the price would have put me off but they are going to be well used as in training for an ultra walk in May. Very quick delivery. Would recommend this company.
28 janvier 2026
Avis spontané
Réponse de V.GAN
Thanks for the lovely review Paula.
Really enjoyed the shopping experience xxx
Really enjoyed the shopping experience, fast delivery and the fact everything is vegan - versus having to examine every product for its ingredients!!!!
27 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear.
Just received my Oatmeal Derby Men's…
Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very comfortable and look fab on. Very stylish and clearly high quality. They feel like superbly constructed shoes in the hand and on the feet. Hopefully they'll wear well. They feel like they will. I'm delighted. I'll be buying from V.GAN from now on.
24 janvier 2026
Avis spontané
Réponse de V.GAN
Lovely to hear
Great boots @ great sale prices & good service 👍
24 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for the kind review
Fabulous boots
Easy to order, speedy delivery. Love the boots, so comfortable. I ordered up a size to a 6 as I read someone else had done that, which worked as they fit well. So lovely to find such good quality cruelty free boots. Thank you
16 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear.
Réponse de V.GAN
Thank you for the positive review.
Refund
Hi there! Still waiting for my refund of the boots I paid post for and posted on 14/01/2026.
19 janvier 2026
Avis spontané
Réponse de V.GAN
Please reach out to customer services
I have been looking to replace my old…
I have been looking to replace my old walking boots for some time, and wanted vegan . I took a chance with these as buying shoes on line isn't always a great idea.
they look lovely and not bulky like some do, and I tried them on today and walked from Brixton to Chelsea and a bit further abut 7 miles . So for a new boot that was pretty good, they started to pinch a little at the small toes after 6 miles, so maybe will need bit more breaking in.
18 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for supporting my brand.
Réponse de V.GAN
Thank you Debra.
Just great
Super comfy, gorgeous, very nice quality, nothing else to add.
PS: I love that the soles have good grip!
15 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear Andrea.
Fabulous customer service and a great…
Fabulous customer service and a great shopping experience.
7 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear.
Absolutely love these boots
Absolutely love these boots! They’re comfortable, stylish, and I’m so happy they’re vegan. Great quality — would definitely recommend.
14 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for the great review
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