I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... Voir plus
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Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... Voir plus
L'entreprise a répondu
Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de chaussures
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour femmes
Écrit par l'entreprise
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Coordonnées de contact
Royaume-Uni
- help@vgan-life.com
- vgan-life.com
4,6
Excellent
197 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great products, great customer service
I have bought several items from this site. Customer service is brilliant, easy to get hold of people and quick to reply. Products are very good quality too.
13 janvier 2026
Avis spontané
Réponse de V.GAN
I really appreciate the kind review Jamie.
Great Vegan shoes!
Really happy with my Women’s Taro shoes- super comfy on the first couple wears. They arrived quickly and packaged nicely.
I’ve already recommended them to a friend who had bought a pair too!
8 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear!
Réponse de V.GAN
Our pleasure
Excellent customer service by Sharmane
Excellent customer service by Sharmane! She was very friendly and helped solve my issue. Quick email responses.
1 janvier 2026
Avis spontané
Réponse de V.GAN
Good to hear.
Lost return and won't refund
Bought some mule type shoes from them in September, when they arrived they were too small, sent back using the enclosed returns label via Royal Mail tracked delivery, V.GAN are saying they never received them and Royal Mail are saying they delivered them. Neither will take responsibility or give me my money back so I am down £50 plus the cost of the tracked return! I have to say I'm not impressed and won't be buying from them again
7 janvier 2026
Avis spontané
Look great and packaged beautifully
Received my shoes today and they look great, seem comfortable (but haven't really worn them yet) and they were packaged beautifully.
2 janvier 2026
Avis spontané
Réponse de V.GAN
Nice to hear. Thank you.
Great style in every detail
Great style, they look terrific in every detail including the beautiful lining. Solid design with practical soles for walking and gripping.
21 décembre 2025
Avis spontané
Réponse de V.GAN
Super pleased you're happy.
Shoes are beautiful and very comfy
Shoes are beautiful and very comfy.
I would have appreciated a notice during checkout that I would have to pay import taxes (they were quite high). But not a big deal
26 décembre 2025
Avis spontané
Réponse de V.GAN
I've noted your observation
Far too small.
23 décembre 2025
Avis spontané
Good quality
Good quality, lets see how long they last. The previous pair was flimsy, soles broke within a few months of use. I returned them and received a refund, which I feel was fair.
19 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you for the 4 star review.
Fantastic quality products
Fantastic quality products, well packaged and delivered quickly. Highly recommended!
18 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you Vicki for your kind review.
Luxurious and Animal Friendly
I love the range of what V.GAN has curated. So many lovely things that align with my values. And the service level is great - excellent shipping and customer service. Definitely my new go to webstore for 2026!
12 décembre 2025
Avis spontané
Réponse de V.GAN
Really pleased to see you're so happy with what we're doing. Thank you.
The order arrived very quickly but the…
The order arrived very quickly but the shoes are not comfortable and rub against my ankles causing soreness and injury.
15 décembre 2025
Avis spontané
Réponse de V.GAN
Sorry to hear this.
Fantastic boots
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty
7 décembre 2025
Avis spontané
Réponse de V.GAN
That's the mission we're on.
Lovely looking shoes
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased
11 décembre 2025
Avis spontané
Réponse de V.GAN
I'm sure they will be Julie.
I love my new slippers
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌
7 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you Alison for the kind review.
Very well made, comfortable boots
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.
9 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you Phil for the kind review.
The boots look great and fit even better
8 décembre 2025
Avis spontané
Réponse de V.GAN
What's not to like about this review.
Réponse de V.GAN
Great to hear.
Quick delivery and perfect product
Quick delivery and perfect product. Keep up the good work
1 décembre 2025
Avis spontané
Réponse de V.GAN
Super pleased you're happy with your purchase.
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