Currently in an email debate about clothing that came to me that is terrible quality and one top that looks nothing like the picture. Very slow responses and being asked to cover the postage on an... Voir plus
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Lisez les avis des autres
So Lala +zuverlässige Lieferung +faire Preise -produkte nicht wie auf Produkt bildern -Zoll teuer und muss trotz hohen Versandkosten selbst bezahlt werden -Customer Service bietet Rücksendung un... Voir plus
L'entreprise a répondu
I ordered an embroidered jacket, an etched ring and a star shaped nose ring. I am very happy with the quality of all of these items, unfortunately i can't change out my piercing yet, but I'm sure it... Voir plus
L'entreprise a répondu
The products are handmade and super high quality, everything is really soft and thick and extremely fairly priced. It’s hard to deliver to me so my parcel got sent back to sender, however within one e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Vicious Punx is an alternative jewellery and clothing brand that is made to order in the U.K. Inspired by punk, grunge, and gothic aesthetics, we create genderless, high-quality pieces designed to last. Our handcrafted jewellery is made to order in our small, female-founded U.K. studio, ensuring every piece gets the care and attention it deserves. Our clothing is printed and embroidered in small batches to reduce waste, so you know you're getting something unique, not mass-produced. We believe in self-expression without limits, and our designs reflect that. Whether you're here for bold body jewellery, statement accessories, or alternative fashion, we’re all about helping you embrace your individuality. With fast and reliable shipping, strong customer service, and a no-BS approach to quality, we’re committed to delivering pieces that feel as good as they look. While we accept returns on most items, piercing jewellery and underwear are final sale for hygiene reasons. Join our Vicious community and wear your rebellion with pride. Got questions? We’re here to help.🖤
Coordonnées de contact
6 Harrow Road, HR40EH, Hereford, Royaume-Uni
- customerservice@viciouspunx.com
- viciouspunx.com
3,4
Moyen
125 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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10/10 company
Website is easy to navigate and explore. Was able to get exactly what I wanted every time. Delivery is quick and every item is individually wrapped with care. I have purchased with them many times. And will happily continue to do so
25 mai 2023
Réponse de Vicious Punx
Thank you so much for such a lovely review!! We're so happy you've had such a good experience, and loved your pieces! Big love, Ivy - Customer Service
Trust them!
I ordered two chains from them and they’re legit. Provided a tracking number, came in a safe silver jiffy envelope, and had a receipt. I’ll buy from them again in the future.
26 mai 2023
Réponse de Vicious Punx
Thank you so much for taking the time to review us! We're so glad to hear you'll order again! <3 Big love, Ivy - Customer Service
Réponse de Vicious Punx
Thank you so much for your review Elisabet! We're SO happy you love your order! Big love, Ivy - Customer Service
Great earrings delivered promptly
23 mai 2023
Réponse de Vicious Punx
Thank you so much for your lovely review! Big love, Ivy - Customer Service
The belly ring I received did not close…
The belly ring I received did not close right enough and ended up falling out:(
25 avril 2023
Réponse de Vicious Punx
Hey Irene! We're so sorry to hear this, this is not the experience we want you to have with our pieces! If you could email: customerservice@viciouspunx.com then we will get this resolved for you! Big love, Ivy - Customer Service
Fabulous items
All items arrived exactly as shown and described on website. Quick dispatch to Australia received the items really quickly
24 avril 2023
Réponse de Vicious Punx
Thank you so much for your review Karen! We're so happy you are pleased with your purchase! Big love, Ivy - Customer Service
Réponse de Vicious Punx
Thank you so much for a lovely review! So glad you like your product! Big love, Ivy - Customer Service
Pretty jewellery, but poor quality.
while the jewelery looks lovely, I'm disappointed as two of the pieces that I bought have broken within two weeks. If you're going to buy from them, buy pieces that are fully metal, avoid their pieces that have acrylic on them.
6 mai 2023
Avis spontané
Réponse de Vicious Punx
Hey Dizzy! We're so sorry to hear that your pieces broke, this is not the experience we want you to have! If you could email us at customerservice@viciouspunx.com then I will personally make sure this gets resolved for you ASAP! Big love, Ivy - Customer Service
Fantastic value the quality is…punk n oi
Fantastic value the quality is excellent punk n oi will never die 🎸🎸keep up the good work 😄😊
24 avril 2023
Réponse de Vicious Punx
Thank you so much for your review Paul!! Big love, Ivy - Customer Service
My septum piercings were beautiful and…
My septum piercings were beautiful and fit perfectly.
The little bat was just perfect. And my nose is very happy. Thank you!
24 avril 2023
Réponse de Vicious Punx
Thank you so much for your lovely review Christine, so glad you love your new jewellery!! Big love, Ivy - Customer Service
Items arrived very quickly
Items arrived very quickly, very well made, affordable and beautifully packaged!
24 avril 2023
Réponse de Vicious Punx
Thank you so much for the great review, we're so happy you love your order! Big love, Ivy - Customer Service
took some time to deliver but thats…
took some time to deliver but thats okay i love the jewlery so much but i do wish it was bigger gage as i am stretching my septum
24 mars 2023
Réponse de Vicious Punx
Thank you so much for your review Sofia! We're sorry it took a little while to get to you, overseas shipping can sometimes face customs delays - but we're so happy you love your jewellery! We're also currently working on stocking more gauges and hope to have a bigger selection in the next few months! Big love, Ivy - Customer Service
Good quality jewellery
23 mars 2023
Réponse de Vicious Punx
Thank you so much for such a lovely review! Big love, Ivy - Customer Service
Réponse de Vicious Punx
Couldn't do any of it without the best customers! <3 Thank you for taking the time to leave such a lovely review! Big love, Ivy - Customer Service
Best jewellery and service
I always order from Vicious Punx and they never miss. Been buying their jewellery for years and absolutely love it. I made a mistake on my order once and the fixed it with ease.
Love the vicious peeps
23 mars 2023
Réponse de Vicious Punx
Thank you so much for such a kind review! We're so happy that you are happy! <3 Love our VP Customers!
Big love, Ivy - Customer Service
Love this shop!
Not only are their products great quality and well priced, they mail things safely and in a timely manner. Never had a problem with them, but I trust that their customer support is excellent if I ever did. Cannot recommend them enough!
23 mars 2023
Réponse de Vicious Punx
Thank you SO much for such lovely feedback Ali! We're so lucky to have you as a customer, and we're here to help with anything you need!
Big love - Ivy, Customer Service
Réponse de Vicious Punx
Thanks so much Max! We're so pleased that you are happy with your order!
Réponse de Vicious Punx
Thank you so much Stephanie! We're lucky to have such great customers! :)
Really good prices and quality
Really good prices and quality. Only had a problem with delivery
23 mars 2023
Réponse de Vicious Punx
Hey Abi! We're so sorry that you had an issue with your delivery but so glad it didn't take away from your experience with us! <3 Please let us know if we can help with anything else! Big love, Ivy - Customer Service
Réponse de Vicious Punx
Hi AJ,
We did reach out to you via email to discuss which part of your necklace wasn't suitable and offer you the option to send it back for a repair or refund.
We haven't heard from you in regards to either solution yet, but please do pop us a reply when you have the chance so that we can resolve this for you!
Thank you,
Customer Service
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