Received my Whitley jeans today , sized down as recommended, super happy with them , very comfortable! After wearing skinny jeans for 20yrs, I'm converted!
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Vine apparel was easy to shop with, fast delivery. Purchased the 'comfiest PJs Long - pink hearts'. Beautiful fabric, super soft. Great fit in pants, top large in comparison, but sleeves quite tight... Voir plus
L'entreprise a répondu
I had an order that hadn’t arrived, and after sending an email I received a response immediately. ( it had been returned without a clear name/ address). Within a day I received my order and a refund... Voir plus
L'entreprise a répondu
This store is a little bit scammy. Reasons: 1. They don't post anything on their store other than 5-star reviews. Unethical in the extreme. 2. The clothing is not made from what it is labelled a... Voir plus
À propos de l'entreprise
À propos de Vine Apparel
Écrit par l'entreprise
I wanted to give you a little bit of an idea of how we came about, and what we are about, so here goes.
The word fashion has always intimidated me – I’ve always felt like it meant you needed to be a skinny little model buying expensive labels and looking perfect at all times. I’ve never been a skinny little anything but I LOVE dresses (and pockets, and buttons) and I like to feel good and be comfortable at ALL times. Jeans were my nemesis.
In 2009 I was 23, wanting new clothes all the time, but couldn’t afford the prices in the shops near where I lived (or didn’t want to pay them). So, I sourced some suppliers and decided to give our local markets a go. From there came clothes parties – where people could shop in the comfort of their own homes with their friends whilst I chatted and ate food, and it grew from there.
It seems like a lifetime ago now – I was doing 7 markets per month and 4-5 clothes parties a week, I can honestly say I absolutely slogged it. I hired a girlfriend to help 1 day a week, which turned into 7 days per week, and it goes on. I’ll put some photos below of how we started so you can see how hilarious it was. It blows my mind that it still works, and I continue to learn and make mistakes every single day.
What does Vine Apparel stand for?
Vine Apparel to me is about making it easy. Effortless. Taking the thinking out of getting dressed. We are reliable, in that you will always have something to wear, and that something will look good every single time you put it on. You know how something can look good one day but the next day you have no idea how on earth you wore it the day before? That doesn’t happen with our stuff.
We want choosing what to wear to be one less thing you need to think about.
You can rely on it. You don’t need to be skinny. Or tall. You can be you, and you can look beautiful, and you can feel beautiful, regardless of what’s going on in your world.
And we are affordable. Always. You can treat yourself and still pay your bills. Buy your kids (and yourself of course) an ice cream at the beach. You can still do life.
What are my favourite things about Vine Apparel?
Our customers, our community. I love that people come back! Honestly I do, both in store and online. I love that people know what they’re getting, that people come in to our stores knowing they’ll find something, they won’t have a shopping hangover after, and they will actually wear every single thing they buy from us, often.
And they are honestly the nicest people in the world. Feedback we get all the time is amazing, and my absolute favourite part is that they are real. Not all photo-shopped supermodels who could look good in a paper bag, they are real people.
Mums who are always on the go. 20 something year olds going to gigs or festivals, someone looking for a dress to wear to a wedding, someone, anyone – looking for something they can just throw on on those “I have nothing to wear” days.
I love that our range is so versatile, and so many things are people’s “go to” when they are in a rush, or have something on. And EVERYTHING IS COMFORTABLE!
I love my staff, I love them. I have the best humans in the entire world working with me, and I love every single day. My husband works with us now too, my children are a part of it, it’s just the absolute best.
I just love it, I do. And I especially love having people try things on which would usually be outside of their comfort zone, but they do, and they end up loving it. I think that’s my ultimate. And I love that I can be me, my very own dorky ridiculous self pretty much always wearing my thongs, and people can relate to it.
This is why our aim is not just to sell you clothes – we genuinely want you to get dressed, look in the mirror and smile.
If we can help you with anything, at all, or if you have any questions about anything we do, please get in touch.
Have a beautiful day,
Love Shelley & the Vine Apparel team x
Coordonnées de contact
37 / 1-5 Thew Parade, 2099, Cromer, Australie
- 0299841824
- customercare@vineapparel.com
- vineapparel.com
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Amazing fit of Axel Jeans!!
I have just received my latest order from Vine Apparel! I’m so so happy. I ordered the Axel Jeans and the Lauren Knit. I’ve never had a bad item or experience with Vine and these were even better than expectation. I have not had a pair of jeans fit so well since before I had babies! It’s a game changer. I feel so good in them! The order came so quick and both were on sale so even better!

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You can count on the team
Recently bought the Ollie dress to wear for work out in Central Australia. Dress is so airy and comfortable and cool on these hot days
My experience with the Vine team has always been positive. I’ve called direct to work out which size to order for various items. I wanted a white dress once for a photo shoot and they made it happen in the blink of an eye. Orders have arrived within the week of ordering.

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Quick delivery
Quick delivery, the jeans I received were a good fit and comfy as. The Kiely knit, which was a sale item was perfect. I actually ordered the wrong pair of jeans and they were quick to fix my error. Thanks vine apparel.

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AVOID!
Material is average, sizing is big and they have a very poor refund policy. Their customer service is appalling. I bought white pants that were supposed to be a size small but they were so big, they were unwearable & I am a size 14. Who knows how they got them to fit the size 8 model in the advertising photos. They refused to refund me when I returned them.
The picture is of the purchased size small white pants underneath an actual size 14.
Other garments I have ordered have also needed fixing or altering.
There are much better places to buy from. I will never spend another cent with them!

Réponse de Vine Apparel
Poor quality, poor craftsmanship
I hate to be the person who complains, so it’s taken me a while to bother reviewing… but after seeing so many people posting glowing reviews after simply receiving their package and trying it on, I need to post about the longevity of products.
I bought two shirts which on first inspection were exactly as described and looked lovely. On closer inspection, the striped pattern shirt was poorly made - the stripes don’t line up at the seams so it looks messy. After wearing and washing it a handful of times (as per instructions on garment) the stitching has started coming undone. After the first wash, the fabric at the back of the shirt warped so that the scoop shape of the bottom hem is totally uneven and off centre.
The second shirt, a button up blouse, lost its colour after the very first wash. It faded immediately and then the third time I washed it, it was line dried in the sun for about two hours and the sun has bleached the bottom half of it (the part that was facing the sun) so it’s completely unwearable now.
Both items, if I had to guess, have been pumped out of some cheap, labour factory that cares about quantity not quality.
I won’t buy from this company again. Their clothes look fantastic but they just don’t wear well and they do not last - not acceptable for the price tag.

Réponse de Vine Apparel
Excellent customer service
Vine Apparel really out did themselves! I received an item and sadly it had a manufacturer fault that could not be picked up until during/after it was worn! Unfortunately for me to wear it I had to adjust the length. Although I wasn’t really expecting to get a replacement due to the above, they totally honoured it! I contacted them to advise them to look out for a similar issue. Their response was quick and helpful to say the least! Well done Vine apparel! You have my vote. Excellent customer service and after sales service.

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Great Experience
I bought a couple of dresses, jeans and top recently. I loved and kept each one - especially the Miller Dress in cream bought at a bit of risk on Final Sale-No Return to wear on my 60th birthday. I had nothing to fear. I felt and looked stunning on my 60th birthday. Can’t wait to see what else I can buy next.

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I have just purchased my first dress…
I have just purchased my first dress from Vine Apparel. It is gorgeous and a great fit. The delivery was prompt. Fantastic service!!!!

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Vine Apparel Rocks!
I have just received my first order from Vine Apparel and I am thrilled to say the least! The two items I have ordered were exactly as pictured and described. The descriptions on this website are outstanding & give fabulous advise for sizing/fitting etc so really takes the risk out of shopping online. I love that their pictures show the clothing on a range of model sizes from 8 - 16. As a size 14 - 16 the pieces are flattering & comfortable which is so important. My new jeans & top just look amazing on & is such a confidence booster! Super happy customer :)

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Great products, great service
As always, fantastic product and amazingly quick delivery. The dresses are so cute and easy to wear and the leggings are a perfect go to in cooler weather.

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Feeling fabulous!
I’ve bought lots of dresses and tops from Vine Apparel, I’m so happy I found them, I was searching for my style and found it. At 52 I was feeling somewhat frumpy and unattractive and really just wanted to disappear, now I feel rather floaty and pretty and far more confident. It’s amazing what some nice clothes can do 😊.
The only problem I’ve had is that some of the very long tops are too long for a shortie like me, but now I’ve found which styles suit it’s all good.

Réponse de Vine Apparel
Birthday outfit
I purchased a dress last Monday 30th January. Once I had paid for it I received an email saying it could take up to 5 days to pack my order. I started to stress as I needed the dress by Friday 10th January for my 60th birthday lunch.
I sent an email on Thursday 2nd February stating my concern about not receiving it in time. I got a respond within maybe 1 hour saying I would hear from their team shortly.
Well I did hear back from that saying it had been posted and on its way.
Then this morning my Australia Post app told me it had all ready been delivered and it wasn’t even midday.
I would just like to thank all the staff for all their help yesterday.
I raced inside with my parcel and opened it straight away. It fitted perfectly and I am so happy with how it looks on. I had also purchased shoes and earrings separately to go with my outfit and they all look amazing together.
I definitely would not hesitate in purchases more clothing from Vibe Apparel, service was amazing.

Réponse de Vine Apparel
So So Close! Love the fabric!
I love the fabric! But the style doesn’t suit all body shapes.
I found the crotch too high or the front too low to get a comfy fit. I have had to use another top underneath to prevent too much being seen!
I will try to modify it and hopefully have a comfy outfit! (So so close!!)

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First experience with purchasing apparel online
Products and delivery (within 48 hours of ordering) first rate. My reservations relate to size.
Firstly, your measurements are confusing, measuring the garments flat instead of the circumference. On calling your office this was explained but perhaps both flat and circumference could be listed.
Secondly, although I was able to purchase 2 dresses and a jumpsuit, I find many of your styles aren't available above a Size 18.
Nevertheless, I have been so impressed with Vine that I have recommended you to several friends and family.

Réponse de Vine Apparel
Gorgeous Palour Dress
I bought the beautiful pink check Palour Dress, it was packaged and sent the very next day, Vine did everything they were meant to do, sadly Oz Post didn't, it was coming to NZ and tracking was giving nothing. I wrote to Vine to ask for assistance, Leanne went out of her way, lodging an enquiry, and keeping up communication with me, updates and understanding, it made the long delivery wait, so much easier, kept me calm and patient.
Anyway, almost 4 weeks later and it's arrived. The Dress is gorgeous, I'm absolutely thrilled with it and it was worth the wait. Thank you Leanne and Vine, you did good and I'm truly grateful 🙏🏻 💗

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no returns on final sale
I placed an order, like I have many times before, I do understand the final sale, but what I received was not what was pictured, ill fitting dresses and one was about 4 sizes too big, I reached out to their team only to be told "no return on final sale" I saved to purchase these dresses and now have clothes I can not wear nor return. I wont be purchasing anything from them again as this has been a costly experience. 25/1 - my review was not for a response from the owner, FINAL SALE regardless, the garments are ill fitting, you advise they fit a 14 when in fact they do not, they would be lucky to fit a size 12. no wonder they are on sale, absolute crap.

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I'm happy to see Vine are no longer…
I'm happy to see Vine are no longer selling the Bahama pants. They're lovely, until they're washed and shrink! Ladies, don't try to send items back, this company is a nightmare and won't accept returns! I have bought many items that I'm happy with, including a dress I wore for my wedding. Then something faulty, bam, Vine customer service is gone! Don't risk buying from here!

Réponse de Vine Apparel
Excellence!!
Just wanted to say how much I love your clothes. Have bought several now and loved every one of them.
Congratulations on your quick and efficient turn around on orders too. I feel completely confident I'm getting the best when I order from you and always look forward to receiving my new wardrobe additions. Thank you x

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I went to place an order
I went to place an order, wanted to do afterpay and it took my money all at once. I am on a tight budget, very unhappy with the site.....

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