I ordered a vinyl record worth 89 € from here to Belgium. They put down the wrong price on purpose, which resulted in me getting fined 500 € They refused to pay the fine, despite them being at fa... Voir plus
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Lisez les avis des autres
Great experience! Online order delivered promptly and in perfect shape. I ordered a hard to find item internationally and was nervous about how it would work out. I have to say that I am over the moon... Voir plus
L'entreprise a répondu
My brother just randomly came across their page on Instagram. Tried them out immediately. Such a smooth, quick, straightforward experience. Would definitely use Vinyl.ae for future purchases as well.
L'entreprise a répondu
I have found albums that where not available around. All went good, from the service contact, delivery and product
À propos de l'entreprise
Écrit par l'entreprise
Vinyl.ae is the UAE’s premier online vinyl record store, offering a curated selection of classic albums, new releases, limited editions, and collectible LPs. Whether you’re a seasoned audiophile or new to the world of vinyl, we deliver high-quality records across genres—from rock, soul, jazz, and indie to exclusive picture discs and colored pressings. Based in Dubai, we ship quickly across the UAE and the GCC. Our mission is to make discovering and collecting vinyl easy, affordable, and exciting. Explore our growing collection at vinyl.ae and enjoy personal service, trusted delivery, and a passion for pure analog sound.
Coordonnées de contact
The Dome Tower, Jumeirah Lake Towers, Dubai, Emirats Arabes Unis
- +971585678091
- info@vinyl.ae
- vinyl.ae
4,3
Excellent
25 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have found albums that where not…
I have found albums that where not available around. All went good, from the service contact, delivery and product
26 mars 2026
Got me in trouble with customs
I ordered a vinyl record worth 89 € from here to Belgium. They put down the wrong price on purpose, which resulted in me getting fined 500 €
They refused to pay the fine, despite them being at fault.
Terrible customer service and definitely would not recommend. Please save your money and spend it elsewhere.
8 avril 2026
Avis spontané
Great experience
Great experience! Online order delivered promptly and in perfect shape. I ordered a hard to find item internationally and was nervous about how it would work out. I have to say that I am over the moon happy with the entire experience! Thanks so much!
28 mars 2026
Réponse : Vinyl.ae
Thank you so much for your kind words, Sarah — this truly means a lot to us. We’re really glad everything reached you safely and that you had a great experience. Enjoy the record 🎶
love how accommodating they are💖
3 mars 2026
Réponse : Vinyl.ae
Thank you so much, Pii 💛 We really appreciate your kind words — happy we could help!
It was great experience
It was great experience, despite to the current situation and circumstances I could have my order door to door…. That was really great!
Thank you
22 février 2026
Réponse : Vinyl.ae
Hello Yousef,
Thanks for your kind words and looking forward to serve you again with new albums.
Quick service and delivery and loving…
Quick service and delivery and loving the new vinyl
27 février 2026
Réponse : Vinyl.ae
Hello Andy,
Thanks for your kind words. It means a lot to us.
Looking forward to seeing you again.
Unexpected
My brother just randomly came across their page on Instagram. Tried them out immediately. Such a smooth, quick, straightforward experience. Would definitely use Vinyl.ae for future purchases as well.
23 février 2026
Réponse : Vinyl.ae
Hello Arman,
Thanks for your kind words. It really means a lot to us. Hope to serve you again with the new records.
Long scratch on the record
The record that I got (Messy - Olivia Dean) has a long scratch across it. I don’t know if it’s really brand new or what.
23 février 2026
Réponse : Vinyl.ae
Hello Gerald,
We apologize for the experience you had. As discussed, we will replace the record soon.
Thanks
Réponse : Vinyl.ae
Thanks a lot for your kind words. It really means a lot to us.
Quality vinyl records
Quality vinyl records, fast shipping, excellent customer service.
27 janvier 2026
Réponse : Vinyl.ae
Hi Elita,
Thank you for your kind words and support!
We’re glad you enjoyed the quality of the records and our shipping experience. Providing great service to fellow music lovers is what Vinyl.ae is all about.
Looking forward to sending more great music your way 🎶
Item as described
Item as described. No issue whatsoever. The transaction was handled with zero issues.
26 janvier 2026
Réponse : Vinyl.ae
Hi Fadi,
Thank you for taking the time to share your feedback. We’re glad to hear everything went smoothly and that the item was exactly as described. We truly appreciate your support and look forward to serving you again soon.
Great Team & Quality
Great products. Straightforward website. Quick support. Overall very good experience. Have 4 buys from them already.
8 décembre 2025
Réponse : Vinyl.ae
Thank you for your great feedback! We’re really happy to hear you’ve had a smooth experience with our products, website, and support. Your continued trust means a lot to us—looking forward to serving you again soon!
Ho ordinato un vinile dall’Italia…
Ho ordinato un vinile dall’Italia chiedendo di consegnarlo ad un amico a Dubai. In 1 giorno hanno completato la consegna e mi hanno aggiornato passo passo. Consigliati
6 décembre 2025
Avis spontané
Réponse : Vinyl.ae
Thank you so much for your review!
We’re thrilled to hear that the vinyl you ordered from Italy was delivered to your friend in Dubai within just one day. We always do our best to provide fast service and keep you updated every step of the way, especially for international orders.
Thank you for your trust and recommendation.
If you ever need more vinyl or any assistance in the future, we’re always here for you! 🎶💛
Réponse : Vinyl.ae
Thank you so much for your review!
We’re really glad to hear your order arrived quickly and well packed — we put a lot of care into making sure every record reaches you safely.
It means a lot that you found the ordering process smooth and easy.
If you ever need help finding a specific album or have any questions, we’re always here for you.
Enjoy spinning your new vinyl! 🎶💛
Fantastic selection and amazing staff…
Fantastic selection and amazing staff and customer care. Will be shopping with you again soon.
Thank you
4 novembre 2025
Réponse : Vinyl.ae
Thank you so much for your wonderful feedback! We’re really glad to hear you enjoyed both our selection and your experience with our team. Your support means a lot to us, and we look forward to welcoming you back again soon. Enjoy your next spin!
Fast delivery and great selection of…
Fast delivery and great selection of Vinyls ♥️
27 septembre 2025
Réponse : Vinyl.ae
Hello Kage,
Thank you for your feedback! We’re glad to hear you enjoyed our fast delivery and curated vinyl collection. Your support means a lot to us, and we look forward to serving you again soon.
easy to communicate via WhatsApp and…
easy to communicate via WhatsApp and super fast delivery!
16 septembre 2025
Réponse : Vinyl.ae
Hi Zoha,
Thank you so much for your feedback! We’re delighted you enjoyed our quick WhatsApp support and speedy delivery — making your vinyl experience smooth and fun is always our goal. 🎶
Réponse : Vinyl.ae
Hello,
Thanks for your kind words.
We are looking forward to see you again.
My experience was excellent
My experience was excellent. Vinyl.ae were easy to communicate with and helpful supporting my questions. Delivery was on time and well packaged.
2 septembre 2025
Réponse : Vinyl.ae
Hi Alistair,
Thanks so much for your kind words! We're really glad everything went smoothly and that you felt supported. Hope to see you again soon!
If you want a hassle-free experience for physical music, Vinyl.ae delivers!
Original music CDs arrived exactly on time and were packed perfectly—no dings, dents, or broken cases. Ordering on Vinyl.ae was super easy: clear categories, helpful filters, and smooth checkout. I appreciated the accurate stock info and quick order confirmation. Great experience overall—reliable shipping, legit products, and a clean, user-friendly website. Highly recommended. Wishing the CD titles are almost the same as the Vinyl choices in the collection. Kudos to Deep!
27 août 2025
Réponse : Vinyl.ae
Hi Renz,
Thank you so much for your wonderful feedback! We’re glad you enjoyed the experience and received your CDs in perfect condition. We’ll work on expanding CD titles to match the vinyl collection too. Appreciate your support! 🎶
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