Viofouk Avis 

185
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Purchased a viofo dash cam based on great product reviews, unfortunately, viofo uk only sells the items and decides customer service is of no importance. Item sent (allegedly) 27th of November ne... Voir plus

Noté 5 sur 5 étoiles

I've had a great experience with Viofo UK since ordering my A329 at the beginning of 2025. It was delivered quickly using Royal Mail Tracked 24. Since then, I have got in touch to order additional... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(185)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

super efficient quick delivery

super efficient quick delivery, excellent product, so much better than my previous one.

10 novembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Terry,

Thank you so much for leaving this kind review. Great to hear that you are happy with your purchase! Safe travels!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Product was exactly as expected

Product was exactly as expected. Prompt delivery. One of the extra parts purchased was incorrectly sent and the company were quick to put things right following a phone call. Correct part arrived by 1st class post the next day.

20 novembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi,

Thank you so much for sharing your experience with us. Great to hear that you are happy with your purchase and our service! Enjoy!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Fast well packaged delivery.No car to…

Fast well packaged delivery.No car to fit in yet but reviews are excellent.

20 novembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi David,

Thank you for taking the time to leave this kind review, it is very much appreciated.

Kind regards,
Chelsea

Noté 3 sur 5 étoiles

Good but hardware kit needs clarification

Product seems to work well and everything arrived promptly. The hardware installation kit box was damaged but the contents were ok.

I have a complaint about the hardware installation kit, however. It wasn't made clear to me that it was not everything I needed to install the dash cam to my car and that another product sold by viofo did contain everything but it cost more and was not recommended to me when I bought the dash cam. It explicitly told me in the install instructions to go and buy the separate parts.

In my opinion when a 'hardware installation kit' is recommended as a 'You Should Also Buy' then it should contain everything I need to add the dash cam to the car. Instead I had to research and source the parts myself.

In the end, I managed to install the dash cam and hardware kit but this took a deal of umming and ahhing as to whether I had all the parts and which parts I now needed to buy.

TLDR: Make sure you have fuse taps/add a fuse kits if you buy the cheaper hardware installation kit.

30 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Thanks for your feedback Alasdair, its important to get this to help improve.. The fuse taps are not included with the hardwire kit as there are 4 main different types that are car/model specific.. I notice that you did order the hardwire kit as part of your bundle selection, the very next question underneath asks if you require fuse taps to connect to your car.. when this is selected you are presented with the fuse taps options..Because of the thousands of different cars/models etc I am afraid that this part is something that the customer needs to look into..If unsure we do also a fuse tap pack that includes all of the 4 different types.. As said though appreciate your feedback and we will see what else we can do to make the purchasing journey easier for customer that are new to dashcam installations. Kind Regards

Noté 5 sur 5 étoiles

Excellent product

Excellent product, instructions really clear and good kit for installing it. Very quick delivery. So far, very happy with the camera (A139 Pro 2 channel) so might splash out and get one for the wife's car.

24 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Robert,

Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase and even considering buying another!!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Very good experienceGreat Cameta

Very good experience. When I rung them got very helpfull advice .

17 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi David,

We're pleased to hear that you had a very good experience with us. Providing helpful advice and assistance to our customers is a priority, and we're glad to know that you received the support you needed when you called us. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and ensure that you continue to have a positive experience with our products and services. Thank you for your kind words!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Very happy with the dash cam very good…

Very happy with the dash cam very good quality

19 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Mike,

We're delighted to hear that you're very happy with your Viofo dashcam and that you find it to be of very good quality. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure that your dashcam continues to meet your expectations. Safe travels!

Kind regards,
Chelsea

Noté 4 sur 5 étoiles

The instruction booklet was good once I…

The instruction booklet was good once I realised what a QR code was!

12 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Jeremy,

Thank you for your feedback! We're glad to hear that you found the instruction booklet helpful. QR codes can be a bit puzzling at first, but we're pleased that you were able to figure it out and access the necessary information. If you have any more questions or need further assistance with your Viofo product, please feel free to reach out. We're here to make sure your experience is as smooth and straightforward as possible.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Reliability when you need it.

Your camera absolutely must work when you need it to and Viofo is a brand you can trust.

16 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi George,

We couldn't agree more! Reliability is of utmost importance when it comes to a dashcam, and we're thrilled that you trust the Viofo brand for this critical function. Thank you for your vote of confidence in our products. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your Viofo camera continues to provide you with the dependable performance you rely on. Safe travels!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Another great purchase experience from…

Another great purchase experience from Viofo. I ordered the hardwire kit and a CPL filter. However I do think these should have been included with the dahscam given the price.

11 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Stan,

Thank you for choosing Viofo once again for your purchase. We greatly value your continued support. We're glad to hear that your purchase experience was positive.

Regarding the hardwire kit and CPL filter, we appreciate your feedback. We understand your point, and we're always looking to improve our offerings. Your input is valuable, and we'll consider it for future product packages and offerings. If you have any more suggestions or questions, please feel free to reach out. We're here to assist you and enhance your experience with Viofo in any way we can.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles
Logo de Viofouk

Réponse de Viofouk

Hi Emilia,

We appreciate your kind words! Thank you for recognizing our great service and customer support. We always strive to provide the best assistance to our customers. If you ever need any further help or have any questions in the future, don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to assist you whenever you need us.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

No comment

No comment, very good service

10 octobre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Billy,

Thank you for taking the time to leave a review. We're pleased to hear that you had a very good experience with our service. If you ever decide to share more about your experience or have any feedback in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to assist you anytime.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

It works well

16 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Dianne,

Thank you for taking the time to leave this review- it is very much appreciated.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Great cameras good quality reliable and…

Great cameras good quality reliable and the service from this company was exceptional. Will continue to use and recommend to my friends and family and as I drive an instructor a really useful tool

29 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi David,

Thank you so much for taking the time to leave this kind review. Great to her that you are happy with your purchase and our service to you!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Easy website to order from and very…

Easy website to order from and very quick delivery

22 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Craig,

Thank you for your kind words. It is great to hear that you are happy with your purchase and our service!

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

VIOFO CAM

Simple to use .. brilliant quality video .. number plates easily readable on playback .
Removes easily from screen without touching any wiring ..

22 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi,

Thank you very much for taking the time to leave this kind review. Great to hear that you are happy with your purchase!

Kind regards,
Chelsea

Noté 3 sur 5 étoiles

Happy with dashcam however Viofo dispatch needs to check what is shipped

I'm very happy so far with my dashcam and it did arrive the next day as promised.
Up until yet I have not had opportunity to download any files onto my computer but the ones I have viewed on my phone seem to be fine.

I have had to mark the experience with Viofo lower as my order included 4 fuse taps for the hardwire kit.
2 full size and 2 micro as I was not sure of the fuse size in my Isuzu pickup truck.

I in fact go 1 full size, 2 mini and 1 micro.
It did not matter as I actually needed the mini ones but had I needed the full size ones my installation would have been delayed.

Hence only 3 stars for Viofo

5 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Steven,

Thank you for taking the time to leave this review along with your honest feedback. If you need any support please contact David on tech@viofouk.co.uk.

Kind regards,
Chelsea

Noté 5 sur 5 étoiles

Prompt despatch

Prompt despatch, everything perfect.

5 septembre 2023
Logo de Viofouk

Réponse de Viofouk

Hi Rob,

Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase.

Kind regards,
Chelsea

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus