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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service . Always go one step further and achieve a great service . Friendly smiley welcome and delivered . Jay was super attentive and professional .

Noté 5 sur 5 étoiles

I booked VIP-FLY’s meet and assist service at Manchester Airport for my mum, who was travelling alone from Islamabad and needed help with communicating in English and carrying baggage. Hamza and Haj w... Voir plus

Noté 5 sur 5 étoiles

So glad I came across VIP Fly when looking for assistance on Liverpool airport's website and booked it. My Son has hidden disabilities and Tracey made the whole airport experience a breeze and too... Voir plus

Noté 5 sur 5 étoiles

Service is second to none! With two children and BHX security having severe issues with getting passengers through in a timely manner. We turned to FLY-VIP. I cannot put into words how fantas... Voir plus

À propos de l'entreprise

  1. Aéroport
  2. Compagnie aérienne

Écrit par l'entreprise

VIP-FLY.com provides a premium, stress-free airport experience across UK airports, delivering comfort, convenience and complete peace of mind from arrival to departure. Whether you are travelling for business or leisure, alone, with family, or as part of a group, our dedicated team is by your side every step of the way to ensure a smooth and seamless journey. We proudly assist business professionals, corporate clients, VVIPs, dignitaries, families and anyone who values efficiency and personalised service. From fast-track support and discreet guidance through the airport to tailored assistance for elderly travellers or those with language barriers, we handle every detail with care and professionalism. Our goal is simple: to remove the stress often associated with airport travel and replace it with a secure, efficient and comfortable experience. If you want reassurance that you or your loved ones will be looked after, or simply wish to enjoy the quickest and most streamlined airport journey possible, VIP-FLY.com is here to assist all the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles
Logo de VIP-FLY

Réponse de VIP-FLY

Thank you in taking the time to review the service. We apologise the service was not as expected. We have sent an email to the email address you made your reservation with so you can provide us with more information. We will fully investigate your booking and learn from your experience. Thanks VIP-FLY.com

Noté 5 sur 5 étoiles

Absolute excellent service

Just want say this is a well recommended an absolute unbelievable experience that really helped us myself and my family want to Thank Vince and Jay for the help with Birmingham Airport today

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Having used this service earlier in the…

Having used this service earlier in the year and being really impressed l decided to do it for my 83 year old dad and his wife as they were nervous about travelling. They were both really grateful and couldn’t thank me enough, for making their journey through the airport stress free. Thank you

29 août 2024
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, met by the lovely Andy and escorted through a busy airport to the lounge. Lovely chilled atmosphere with lovely food and nice cold drinks. Then taken by Andy to our gate. Hassle free, never had such a relaxed experience in an airport. Can't recommend Andy or the service enough. We Will definitely be using this service everytime we travel. Keep up the super work.

21 septembre 2024
Noté 5 sur 5 étoiles

Cannot fault the service!

Cannot fault the service, as quick as we could walk then Andy got us through and we were even too early for lounge (only a few minutes!).

Awesome and well worth the cost as travelling with two under 10s.

15 août 2024
Noté 5 sur 5 étoiles

5 stars 🌟🌟🌟🌟🌟

Wow! Thank you so much to Andy who gave our family a fantastic, 5 star experience making the start of our travels to New York from Birmingham so smooth, quick and enjoyable. We would unreservedly and highly recommend VIP Fly for their professionalism and quality of service.

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

What a fabulous service

What a fabulous service! Jay called the night before to arrange a meeting then this morning we went from the hotel to the lounge in 20, even with the disruption!! Jay was absolutely lovely, took great care of us and made it a very special start to our honeymoon!

20 août 2024
Avis spontané
Noté 5 sur 5 étoiles

What a fabulous experience!

What a fabulous experience!

We were met by the lovely Kully at Cafe Nero, she then walked us straight to the front of the queue to check in our bags and then straight up to security. From start to finish we were through in 20 minutes, taken to the lounge and ready to relax and enjoy the start of our holiday. 100% recommend especially with the works going on at present.

4 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from VIP Fly

From the moment Andy greeted us the process of bag drop and through security took no more than 20 minutes. He knew all the best short cuts. Andy left us to get our breakfast & returned to make sure we got to our boarding gate in time. He was very friendly & professional & we will more than likely use this process again during busy times at Birmingham Airport.

2 août 2024
Noté 5 sur 5 étoiles

Marvellous Andy. VIP-Fly is the way to go!

Honestly, this was an amazing experience, done brilliantly by the lovely Andy. From meeting us in the early hours of this morning, took us straight through and up to our boarding gate. It was a dream! I would highly recommend this service.

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic, very professional, flexible and understanding. It took less than 10 mins to get through check in and security.

12 juillet 2024
Noté 5 sur 5 étoiles

Amazing Service

We had a great experience with VIP Fly this morning. Jatinder (Jay) is amazing, she took us right through every stage from check in to security so quickly. Couldn’t have asked for a better service, definitely recommend!

24 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

A great service

A great service, our concierge Jay was friendly and professional and we were whisked through very quickly

15 juillet 2024
Noté 5 sur 5 étoiles

5***** experience!

Have now used VIP Fly twice this year, in January for my wife/daughter and July for my mother, and both times have had top notch personalized service!
This time (for my mother) it was Ibrar who was amazing throughout, with a bonus as he spoke Pushto which my mother is also fluent in.
Although pricey, highly recommended for their VIP handling of clients!

6 juillet 2024

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