Official Gatwick Airport Parking Avis 

21 232
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Location handy and cost good but instructions confusing. Arrived 4am. We were advised to locate Open Zone in South Terminal Long Stay Followed sign to Open Zone but ended driving through Zones A - C... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really easy to get to, brilliant location for north terminal. Regular bus service, sometimes really busy when going to the airport. There is always another bus that arrives very quickly if you are u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Valet parking (south terminal) is easy to find and simple to use. North terminal needs to improve signs before the car park! One problem is for those arriving late at night for twilight check in and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used the Official Gatwick Airport Parking many times over the past 10 years, mainly for holiday but, before I retired, I also used in for business flights. The booking is straight forward and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aéroport international
  2. aussi dans
  3. Espace de parking
  4. Parking public
  5. Service de voiturier

Écrit par l'entreprise

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

21 k avis

5 étoiles
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Demande des avis aux clients

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4,6

Tous les avis

(21 232)

3 677 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Parked from 18th to 30th September…

Parked from 18th to 30th September £164.00. Collected car yesterday and my off side front wheel has been curbed the entire circumference of the wheel. This was told to me when I collected the car I had to inspect then point out this damage. I now have the damage and inconvenience of having to wait 72 hrs whilst they decide what to do. BMW IX M70, so an expensive car. Extremely poor.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

On our return our car battery was flat…

On our return our car battery was flat and the staff could not access the car. The staff really looked after us until the manual key arrived, making us comfortable and providing drinks. They then took us to the car and got it started for us. They really couldn’t do enough for us

27 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

came back my car has been badly damaged…

came back my car has been badly damaged clearly states cctv, secure fences and patrols paid nearly 200 for 5 days for there official parking ,which will now cost more than my holiday to fix staff unhelpful and rude avoid at all costs

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

So easy and convenient to park.

So easy and convenient to park. We have always used a meet and greet service but this is so much better; no waiting around on your return for your car to be delivered back to you. Just pick the keys up from the kiosk and go! Staff were extremely polite and friendly. Would highly recommend and will use again.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

easy to find

easy to find , our car was ready and waiting on return so all in all great service, and my car was as I had left it ( it had not been in a field)

12 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

This has to be a first!

This has to be a first!
Landed at 18:35.
Through passport control, baggage claim and Long stay North terminal bus waiting for us. At my car by 19:00.
Gatwick teamwork

27 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Most convenient/value secure parking.

Easy to book onto. Great customer service with emails in the run up to travelling/. Easy to get to and information on where to park is well signposted. Car park spaces are quite small so cars with longer doors are a struggle. Site in very convenient for the airport and a short bus journey away which is every 10 mins or so. £25 a day isn't too bad but quite annoying when you're only there for 27 hours, so costs £50, but still less than two taxi's I guess and not much more than the £10 drop off fee and £12 park to pick up fee.

27 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Poor signage

I used Long stay car park South for 8 days. Unfortunately to reach there is an entire experience as at some stage you have the feeling that you are trapped in a labyrinth. Firstly, the post code provided is not for car park for which reason I had to pay for dropp off where I was diverted. Secondly, the signages are so poor and placed on different fences, covered by others.

19 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Great value initial pre booking

Great value initial pre booking.
The only problem was my key was lost and I had to arrange a locksmith who arrived and replaced the key. They took a little over 2 hours and was changed £38 for their stay which was overpriced I believe.

25 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Had a small hiccup when parking in long…

Had a small hiccup when parking in long stay waited at bus stop but apparently was only for drop off so we had to walk to the next available zone but wasn’t clearly marked and other travellers were also there a little confused but apart from that all was ok

22 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

South Terminal Long Stay Open Zone location confusing

Location handy and cost good but instructions confusing. Arrived 4am.
We were advised to locate Open Zone in South Terminal Long Stay Followed sign to Open Zone but ended driving through Zones A - C etc trying to find it. There is no Zone marked Open Zone. Ended up parking in Zone C not sure if we would be towed away. Extremely stressful and other motorists equally confused. Plus bus stops marked closed were actually open. Fortunately met some helpful airport workers who told us we were OK in Zone C. Instructions need to be clearer.

19 septembre 2026
Avis spontané
Logo de Official Gatwick Airport Parking

Réponse de Official Gatwick Airport Parking

Dear Steve

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear you found our signage directing customers towards our open zone in the Long Stay car park to be confusing.

We recognise signage is important for all customers trying to reach the correct open zone within the Long Stay car park and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Great parking

Great parking, easy and convenient. Was a little busy when we got there had to look for parking but wasn't long till we found one. Bus was quick no long waiting around. On the way back nearly all passengers were in row T so he skipped all the other letters and went straight to T saved us alot of time. Will be parking there again if I travel via gatwick.

19 septembre 2026
Avis spontané
Logo de Official Gatwick Airport Parking

Réponse de Official Gatwick Airport Parking

Dear Sonika

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 4 sur 5 étoiles

The signs when we drove in were poor so…

The signs when we drove in were poor so we ended up following cars in and parking in car park B we were then told it was staff only so we moved. On return we accidentally drove through the drop off lane so to avoid a fine we paid

20 septembre 2026
Avis spontané
Logo de Official Gatwick Airport Parking

Réponse de Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

My Use of Official Gatwick…

I have used the Official Gatwick Airport Parking many times over the past 10 years, mainly for holiday but, before I retired, I also used in for business flights.
The booking is straight forward and it is usually frequent bus service from the car park to the terminal is good. Also, your car is very secure.

11 septembre 2026
Avis spontané
Logo de Official Gatwick Airport Parking

Réponse de Official Gatwick Airport Parking

Dear Edwin

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking was straight forward to book and secure with frequent buses, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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