I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn... Voir plus
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Lisez les avis des autres
quick delivery of the product ordered - good communication about when this would be available to ship
I am trying to get someone to help me adjust my subscription and it is nearly impossible to get any response. I used the chat function, email and tried the phone number that is on the website and stil... Voir plus
I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the... Voir plus
3,0
Moyen
91 avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shipping takes FOREVER
I ordered product on March 10th. Still waiting 15 days later.
10 mars 2026
Avis spontané
Shipping came right on time
Shipping came right on time, not too early or too late. I appreciate the autoship.....
16 mars 2026
quick delivery of the product ordered
quick delivery of the product ordered - good communication about when this would be available to ship
1 mars 2026
Haven't received my order yet!!!!!
14 février 2026
I never received my order
I never received my order. I will be reporting to my credit card company.
1 février 2026
I ordered 2 bottles and got charged for…
I ordered 2 bottles and got charged for 6. The bank called and asked if that amount was fraud. I said I didn't order anything for $279 from Florida. So now my card is locked because you insisted on charging me a big amount and I was expecting $46.
13 janvier 2026
poor customer service
poor customer service, i requested to cancel delivery and receive no respobse
5 janvier 2026
Product came quickly this time
Product came quickly this time. Sometime shipping takes a long time on my wife's auto ship items.
13 janvier 2026
I have tried and tried canceling an…
I have tried and tried canceling an order and I’ve not gotten any response. I was contacted via text and responded to cancel, it was acknowledged so I thought the order was cancelled. Then it came! I have two unopened bottles and don’t need any more!
8 janvier 2026
I didn’t get a receipt of the item i…
I didn’t get a receipt of the item i ordered,would like one sent to me
24 novembre 2025
Very happy with Vitaheals and my order
I was happy to find the product we needed on Vitaheals website. It did require a minimum order of two bottles, but that’s OK. I paid for expedited shipping, and the items did ship in that timeframe. They came packaged extremely well. No chance for breakage.
13 novembre 2025
Good product rapid service
28 octobre 2025
I found exactly what I was looking for, but…
I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the website. I have yet to receive an item that I ordered on November 1st and it is now November 11th.
3 novembre 2025
top-recommended meds
My top-recommended meds arrived on time. I appreciate the regular deliveries coming without reminders.
9 octobre 2025
Can you please refund me for the night…
Can you please refund me for the night time fat burner for women it did not work
14 juillet 2025
Avis spontané
Réponse : Vitaheals
Hello Joanne, I am so sorry to let you know that we don't have your order information about your name. Please share proper details to check your order. We have updated the same on our live chat, but you were not able to provide correct information regarding your order. It seems you have ordered from someone else, so please contact the appropriate seller.
Still not received
Still not received. Posted from China not the eu. Tracking number is showing its dhl but when check Tracking is china post company. Can't take the supplements even when arrive because probably fake powder inside and who knows what's in it. Don't waste your money
9 juillet 2025
Avis spontané
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