I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a problem with our heating and I called Vital Energi. I was given an appointment the next day and Ewan came to fix it. Ewan was very thorough with the checks and made sure that everything was w... Voir plus
Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Voir plus
Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Coordonnées de contact
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Royaume-Uni
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
4,3
Excellent
264 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Problem solved!
Great communication, sorted out my problem quickly aswell. Very happy.
22 octobre 2024
Avis spontané
Best engineer in London
Ozkan was the best engineer I ever met! Even though our boiler was uncommon model, he was inspecting EVERY PARTS of ours and found out the problem! He worked really hard for us. It was so happy to meet him and he made our day!
22 octobre 2024
Avis spontané
Daniel Wells - Sorted all Heating Issues
Daniel Wells did an amazing job. He comfortably solved all the issues and had a clear conversation with me regarding the issues and everything went smoothly. Amazing work and highly appreciated.
10 octobre 2024
Avis spontané
Fantastic professional and friendly…
Fantastic professional and friendly service.Would highly recommend Daniel Wells.
6 octobre 2024
Avis spontané
Daniel such a helpful guy
3 octobre 2024
Avis spontané
Daniel you are a star!
Daniel was very helpful came to service my boiler and helped out with a number of other issues I had with water pressure and extraction system. Went above and beyond really appreciate the time he put aside to fix things. Thank you very much!
1 octobre 2024
Avis spontané
Réponse de Vital Energi
Thank you Adrian for your feedback, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Consistent Dexterous Professionalism that Speaks for Itself!
The consistently dexterous friendly professionalism with which Seffia Mughal handles our queries is truly a benchmark of excellence and a standard by which related work must be measured. Not once has Seffia fallen short of the brilliance that we have now come to expect, and she inspires us to be just as diligent. A true delight to work with.
27 septembre 2024
Avis spontané
Réponse de Vital Energi
This is great to hear, we have shared your feedback with Senior Management to ensure Seffia gets the recognition she deserves.
Réponse de Vital Energi
Thank you for your feedback Dani, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Helpful and quick customer service
I had an issue with a bill and the customer service was very helpful and solved the issue immediately!
24 septembre 2024
Avis spontané
Réponse de Vital Energi
Thank you for your feedback Valerio, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Professional
Boiler installation.
Pleasant, informative and professional! Well deserved of 5 stars.
20 septembre 2024
Avis spontané
Great job
Quiet, methodical, clean and polite. Great guys that just cracked on with what needed to be done and were very accommodating when I had work calls when working from home.
18 septembre 2024
Avis spontané
To me Dan seemed very experienced and…
To me Dan seemed very experienced and knew exactly what he was doing for a young age he answered all the questions I had and was very polite and I was very impressed
13 septembre 2024
Avis spontané
Daniel wells is the best heating…
Daniel wells is the best heating engineer ever and should have his own business . Best customer service ever. So professional. What a hardworker and great asset to vital energy. Keep up the good work 👏 🙌🏽
12 septembre 2024
Avis spontané
My review will be more about the…
My review will be more about the engineer that have visited my property today not the Vital enery as a company. I had a several engineers visiting my property in a past who had no idea what they are doing just waisted my time. But today I would like to shout out to Ozkan! Amazing customer service, I was explained everything. He found an issue, fixed it and gone extra mile to check all radiators where he found a switch that had a small leak previously. None of the engineers did so much previously. Thank you very much Ozkan! Vital energy please hire people like Ozkan who is checking everything and knowing their job well! Thank you very much and payrise to Ozkan please!!!!!
12 septembre 2024
Avis spontané
Réponse de Vital Energi
HI Gintare, thank you for your feedback this has been passed on to our senior management so Ozkan can get the regonition they deserve.
We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
1.taking care and answer my mail.
1.taking care and answer my mail.
2. Doing on time.
11 septembre 2024
Avis spontané
Daniel was super efficient
Daniel was super efficient, helpful and very nice. He has attended twice and both times have left the area clean, kept us informed and carried out his work efficiently and without disruption.
11 septembre 2024
Avis spontané
Vital Energi, HIU System
Dan was very friendly and had some really interesting fact about my HIU system, which I didn’t know. I now have more confidence with using this system in the future.
I would highly recommend him to anyone.
9 septembre 2024
Avis spontané
Excellent service done
Excellent service done, the gentlemen knew the skills very well.
Great work once again thank you
3 septembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.