Vital Energi Avis 

264
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Voir plus

Noté 5 sur 5 étoiles

We had a problem with our heating and I called Vital Energi. I was given an appointment the next day and Ewan came to fix it. Ewan was very thorough with the checks and made sure that everything was w... Voir plus

Noté 5 sur 5 étoiles

Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Voir plus

Noté 1 sur 5 étoiles

Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(264)

74 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Service

Huge thanks to Daniel Wells for not only servicing my boiler but also explaining any issues and how to go about them. He also provided me with a handy guide on how to manage my thermostat. Very kind, knowledgeable and professional engineer would 100% recommend his services

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service by Daniel Wells

Daniel Wells performed a thorough service of my boiler. He was very friendly, knowledgeable and offered helpful recommendations. Great communication throughout and signposted me to the user guide he created to refer to. Thank you very much for your seamless service.

30 août 2024
Avis spontané
Noté 3 sur 5 étoiles

Bad experience

My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Daniel Wells was absolutely fantastic!

Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

5 stars goes only to our onsite…

5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues

9 août 2024
Avis spontané
Noté 5 sur 5 étoiles

HIU Service

The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .

22 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great maintenance service,Daniel Wells

Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.

16 août 2024
Avis spontané
Logo de Vital Energi

Réponse de Vital Energi

Thank you for sharing your experience Mohammed. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

Noté 5 sur 5 étoiles

Outstanding service

Daniel Wells was very helpful and friendly. Fixed my heat interface unit in no time and gave me plenty of useful information on the whole setup. Wasn’t getting hot water in my new flat, called up the hotline on a Sunday they picked up almost immediately and arranged Daniel to come in on Monday immediately the day after, who actually arrived on time and now everything’s working nicely. Really impressed with the overall service. Outstanding.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Engineer Daniel W completed my HIU…

Engineer Daniel W completed my HIU service today and he was fantastic. He explained the workings and limitations of the system and he was clear and transparent. He also arranged a date to return and fit an automatic bypass to clear an expansion issue which had existed for 5 years under the previous service provider. Daniel also sent me a bespoke heating and hot water guide, which he created off his own initiative. What a brilliant engineer, and a credit to Vital Energi.

29 juillet 2024
Avis spontané
Logo de Vital Energi

Réponse de Vital Energi

This is fantastic to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus