I can’t thank Alvin from Vital enough, I had an emergency leak late at night and Vital sent out an engineer within the hour. Alvin was so helpful and polite, he took the time to explain what the probl... Voir plus
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We had a problem with our heating and I called Vital Energi. I was given an appointment the next day and Ewan came to fix it. Ewan was very thorough with the checks and made sure that everything was w... Voir plus
Skirmantas deal with the issue with my heating fast and explained to me in understandable way what is the problem and how could be avoided . Also he give me couple of advice how to use the heating sy... Voir plus
Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Coordonnées de contact
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Royaume-Uni
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
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A répondu à 100 % de ses avis négatifs
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Daniel was very friendly and took time…
Daniel was very friendly and took time to explain the heating system to me which he didn't have to do.
Just got my HIU servicing done and the…
Just got my HIU servicing done and the Engineer Daniel Wells did an amazing job. He knew what he was doing, answered all my questions and was super friendly. 10/10
Dan Wells was great
Dan Wells was great! Thanks so much. Would definitely recommend
Fantastic Service
Huge thanks to Daniel Wells for not only servicing my boiler but also explaining any issues and how to go about them. He also provided me with a handy guide on how to manage my thermostat. Very kind, knowledgeable and professional engineer would 100% recommend his services
Great service by Daniel Wells
Daniel Wells performed a thorough service of my boiler. He was very friendly, knowledgeable and offered helpful recommendations. Great communication throughout and signposted me to the user guide he created to refer to. Thank you very much for your seamless service.
Very friendly and fixed everything quickly!
Very friendly and fixed all issues with the hot water and shower!
Bad experience
My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .
Daniel Wells was absolutely fantastic!
Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.
5 stars goes only to our onsite…
5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues
Good it was spectacular to see and live…
Good it was spectacular to see and live the moment
HIU Service
The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .
Great maintenance service,Daniel Wells
Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.

Réponse de Vital Energi
Daniel was very efficient & helpful
Daniel was very efficient & helpful, thanks a lot!
Superb service from engineer
Daniel was superb. Very helpful and informative.
Outstanding service
Daniel Wells was very helpful and friendly. Fixed my heat interface unit in no time and gave me plenty of useful information on the whole setup. Wasn’t getting hot water in my new flat, called up the hotline on a Sunday they picked up almost immediately and arranged Daniel to come in on Monday immediately the day after, who actually arrived on time and now everything’s working nicely. Really impressed with the overall service. Outstanding.
Daniel Wells is an asset to vital…
Daniel Wells is an asset to vital energi! Visited promptly, assessed the issue and resolved with no fuss. An ongoing issue for 4years fixed in 30mins!
Daniel was very pleasant and polite
Daniel was very pleasant and polite, and he did a great job with the servicing.
Quick and professional
Quick and professional. Daniel who came to service our heater was very nice and helpful.
Engineer Daniel W completed my HIU…
Engineer Daniel W completed my HIU service today and he was fantastic. He explained the workings and limitations of the system and he was clear and transparent. He also arranged a date to return and fit an automatic bypass to clear an expansion issue which had existed for 5 years under the previous service provider. Daniel also sent me a bespoke heating and hot water guide, which he created off his own initiative. What a brilliant engineer, and a credit to Vital Energi.

Réponse de Vital Energi
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