They are the best website for ordering gift cards in Kenya. They are the only ones who have different gift cards from so many countries at reasonable rates and the codes always arrive within seconds.... Voir plus
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Lisez les avis des autres
The user interface was simple enough and easy to use which made the process of getting and buying a particular item very easy. The codes for gift cards are also delivered instantaneously, unlike some... Voir plus
L'entreprise a répondu
The online platform works seamlessly to make purchases. Have been dealing with vivid gold for a while now; from buying PS store credit frequently to a racing chair and kit. No disappointments to date... Voir plus
L'entreprise a répondu
I like how easy it is to access your website and also how reliable your help contact info is. First time I wanted to buy from you guys I had to get some proof you were legit. Your helpline assisted me... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We provide “alternative” payment rails for digital content purchases via Q-Commerce platform of digital gift cards to consumers in Africa.
Coordonnées de contact
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- digital@vividgold.africa
- vividgold.africa
4,8
Excellent
235 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The seamless transaction period
The seamless transaction period. It was quick and efficient. It took less than 2 minutes to receive my order which I was impressed by.
2 janvier 2025
Réponse de Vivid Gold - Gift Card Marketplace
We're thrilled to hear that you had a quick and seamless transaction experience. Your satisfaction is our top priority, and we're glad we could exceed your expectations. We look forward to serving you again soon!
Fast and reliable service even during…
Fast and reliable service even during late hours
4 janvier 2025
Réponse de Vivid Gold - Gift Card Marketplace
We're delighted to know you found our service fast and reliable, even during late hours. Your support motivates us to keep delivering excellence. Looking forward to serving you again!
Vivid Gold Services
A user friendly system that is Safe, secure and fast purchases with giftcards being sent immediately after transaction is complete.
2 janvier 2025
Réponse de Vivid Gold - Gift Card Marketplace
We're glad you found our system user-friendly, safe, and secure. Instant gift card delivery is something we pride ourselves on, so it's great to hear you had a smooth experience. We appreciate your support and look forward to serving you again!
Réponse de Vivid Gold - Gift Card Marketplace
We're thrilled to hear that your delivery was fast and seamless, with no server issues. Your satisfaction means everything to us, and we look forward to serving you again soon!
As a first time PlayStation owner
As a first time PlayStation owner, vivid gold team was so helpful in assisting me to purchase my PS plus subscription where I didn't know how to make the correct purchase or where to redeem the codes
1 janvier 2025
Réponse de Vivid Gold - Gift Card Marketplace
We're thrilled to have been part of your journey as a first-time PlayStation owner. It's always our pleasure to assist and make the process smooth and enjoyable for you. If you ever need more help or advice, we're just a message away. Happy gaming!
Everything is good the site is easy to…
Everything is good the site is easy to use for new customers, the detail of the items that you wanna buy is good the way you explain how to use the items or redeem them is good, the instant code receiving is a amazing, the only thing i would say could be better is the prices, and i would suggest having like discounts for frequent customers like myself it would be nice
1 janvier 2025
Réponse de Vivid Gold - Gift Card Marketplace
We're so glad to hear you found our site easy to use and appreciated the detailed item descriptions and instant code delivery. Your suggestion about discounts for frequent customers is a fantastic idea—we value your loyalty and will explore ways to make your experience even better. Stay tuned, and thank you for being a valued part of our community!
Fast feedback
1 avril 2024
Réponse de Vivid Gold - Gift Card Marketplace
We're glad you appreciated the quick feedback. Your satisfaction is our priority, and we’re always here to assist you.
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for your feedback! We're glad to hear that you appreciated our quick responses and problem-solving. Providing excellent support is our priority, and we’re here whenever you need assistance.
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for your review! We're thrilled to hear that your items were delivered on time. Ensuring timely delivery is important to us, and we appreciate your support.
Code takes a while before receiving it
1 décembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for your feedback. We apologize for the delay in receiving your code and are working to improve delivery times. Your patience is greatly appreciated, and we’ll strive to provide a faster experience in the future.
Newbie Gamer
Excellent service from Sheila at VG, being new to gaming, she patiently took me through the purchase and all other bits and pieces required to enjoy the PS5 to the max!
1 décembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for your wonderful review! We're so glad to hear that Sheila provided excellent service and helped you make the most of your PS5 experience. We’re always here to assist, and we hope you enjoy gaming to the fullest!
Réponse de Vivid Gold - Gift Card Marketplace
We're thrilled to hear you found our online store user-friendly and our service efficient. Your feedback motivates us to keep delivering the best experience for our customers. Happy shopping!
they are always quick to provide me…
they are always quick to provide me with codes. very reliable
2 novembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
We're glad to be your reliable go-to for quick code deliveries. It’s always a pleasure to serve you, and we look forward to keeping up the great service.
The code was delivered immediately.
7 octobre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Great to hear. Thank you.
Réponse de Vivid Gold - Gift Card Marketplace
We're happy to hear that you found our service quick.
Réponse de Vivid Gold - Gift Card Marketplace
Thank you so much for your thoughtful review! We're glad that our speed, reliability, and accuracy stood out to you.
The Best Video Games shop in KE!
Bought a PS5 -- was delivered promptly and in good condition. Also the best place to buy e cards, and PlayStation gift cards!
6 septembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Thank you so much for your review! 😊 We're thrilled to hear that your PS5 was delivered promptly and in great condition. It's also awesome to know you enjoy purchasing your e-cards and PlayStation gift cards from us! 🎮 Your support means the world to us, and we can't wait to serve you again soon. Happy gaming! 🙌
Was immediate no delay
7 septembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Thank you so much for your feedback! We're thrilled to hear that you experienced prompt service. Looking forward to serving you again soon!
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for your feedback! 😊 We're glad you found our service efficient. Your satisfaction is our priority, and we look forward to serving you again soon! 🙌
I had purchased digital wallet top up…
I had purchased digital wallet top up and didn't receive the code until the next day. And also no one assisted me
1 septembre 2024
Réponse de Vivid Gold - Gift Card Marketplace
Thank you for sharing your experience, and I sincerely apologize for the inconvenience you encountered with your digital wallet top-up. Receiving your code a day late and not getting the support you needed falls short of the service we aim to provide. The delay was due to a system glitch with our payment gateway, which unfortunately affected the timely delivery of your code. If you still need help or have any further concerns, please don't hesitate to reach out. We’re here to make things right.
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