Vivona Earcare Avis 

618
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I was seen on time by a well presented clinician and escorted to the treatment room. An explanation was given on all aspects of the treatment which was carried out with care and was painless. Would u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Made me feel very comfortable. Explained everything in details about my problem and was very pleased with the treatment

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’d had a problem with my right ear for 10 days prior to appt. Staff were punctual & friendly throughout explaining process. Treatment was quick & painless. And gave me back hearing in my ear whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My ears had been blocked for nearly 10 days. I am due to fly to Canada on Wednesday 23rd October for my grandniece's wedding. I was overjoyed to get a same day appointment for 2.00 pm at Vivona Earc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Audiologiste

Écrit par l'entreprise

Vivona Earcare is an ear clinic specialising in microsuction earwax removal. We take pride in providing immaculate customer service and high quality care.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

618 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(618)

52 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

High quality service again from Candice at Vivona…

A thorough examination before the treatment and I was very pleased with the care taken in clearing my ears of wax. I will be back.

21 août 2025
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Réponse de Vivona Earcare

Eric, thank you so much for your 5 star review! We are delighted to know that you had a brilliant experience with our clinician Candice. This is fantastic! We look forward to welcoming you again! Best wishes!

Noté 5 sur 5 étoiles

Naomi was friendly and efficient.

Naomi was friendly and efficient.
She got the job done

20 août 2025
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Réponse de Vivona Earcare

Thank you for your 5 star review, Micheal! We are pleased to know that you had a great experience with our clinician Naomi. We are so glad we were able to help! Best wishes!

Noté 5 sur 5 étoiles

Excellent service at Vivona Earcare

Excellent service at Vivona Earcare. The specialist was professional, caring, and explained everything clearly. The procedure was quick, painless, and they even spotted an infection I needed treatment for. Highly recommend!

16 août 2025
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Réponse de Vivona Earcare

Ausra, thank you for your lovely 5 star review and recommendation! We are overjoyed to hear that you had an excellent experience with us. We are so glad we were able to help! Best wishes for the future!

Noté 5 sur 5 étoiles

Great experience the lady that dealt…

Great experience the lady that dealt with me was so lovely, friendly and patient...there was a lot of wax but she didn't give up! Highly recommend!

16 août 2025
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Réponse de Vivona Earcare

Juk, thank you for your 5 star review and recommendation! We are so glad to hear that you enjoyed your experience with us and that you found your clinician friendly, patient and determined. We look forward to welcoming you again! Best wishes!

Noté 5 sur 5 étoiles

Naomi was extraordinary

Naomi was very attentive to my needs. She explained the microsuction wax removal process in detail and made sure that I was fully comfortable. Also, she delivered a very good job and put a beautiful smile on it.

6 août 2025
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Réponse de Vivona Earcare

Alessandro, thank you so much for your 5 star review! We are so pleased to hear that you had a stellar experience with our clinician Naomi. This is fantastic! It was lovely meeting you! Best wishes!

Noté 5 sur 5 étoiles

Have used vivona a few times now

I have been to Vivona in Croydon a few times now. I suffer with meniers and am always a little nervous when having my ears done. However, I trust Raimah to clear them. She is lovely, very gentle and always explains exactly what she’s doing. I will always go back and have them done here with Raimah.

11 août 2025
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Réponse de Vivona Earcare

Naomi, thank you so much for your 5 star review! We always try our hardest to make all clients feel at ease when receiving microsuction, especially those who are nervous. We are delighted to know that Raimah has been able to do this for you! Thank you for your continued support! Best wishes!

Noté 5 sur 5 étoiles

The team are very friendly

The team are very friendly. Appointments are always on time and the clean is relative simple.

9 août 2025
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Réponse de Vivona Earcare

Fiona, thank you for your 5 star review! We are happy that you enjoyed using our service. Best wishes!

Noté 5 sur 5 étoiles

Very good and very kind to me always…

Very good and very kind to me always told me what she was going to do many thanks Jan

28 juillet 2025
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Réponse de Vivona Earcare

Janet, thank you for your 5 star review! We are so glad that you enjoyed using our service. We wish you all the best for the future!

Noté 5 sur 5 étoiles

Amazing service and end result

Had a problem with my Right ear, the problem had lasted for 5 days, used the Oil etc to try and make the wax easier to remove, after that period of time nothing was improving drastically if at all, went to my doctor they were nice as well but I need my ear problem to be resolved at the nearest available time, they were going to be longer than I would have hoped for to be seen, I my head I wasn’t having it, I needed to be completely better and to be able to hear properly and CLEARLY in the days up to an event I was going to, I went to this place in Croydon, VIVONA EARCARE EARWAX REMOVAL CLINIC, I have to SAY the service I received was INCREDIBLY AMAZING from the moment I walked in to actually having Microsuction and to actually getting done and getting the result I wanted in such a short space of time, it was my first time having Microsuction to my ears and Raimah was just Amazing in doing the procedure ensuring good care throughout making sure I wasn’t feeling any sort of discomfort regularly from dizziness, pain, headache etc. she explained everything that was needed and what she was doing every step of the way and done the objective and was very patient in doing so, throughout the procedure I didn’t experience and pain at all or discomfort even with my right ear being the more challenging than my left one, it appears that there was nothing that couldn’t have been HARD to sort out, was very very impressed, 5 days doesn’t seem like a long time for some, but when you can’t hear out of your ears properly it could feel like a lifetime, I’m just upset I didn’t come hear before as I had previously had a problem with my left ear couple of year ago although with wax it didn’t seem a challenge to resolve at the time, I would Recommend anyone with a problem with WAX in the ears making it hard to hear and to function day to day life properly to Visit VIVONA EARCARE EARWAX REMOVAL CLINIC in west Croydon they will take it out for you, I WILL be back should I have another problem. Oh and I like the fact that you can even book an appointment to be seen on the day and find a times that’s suits you and being convenient, or book a time that’s not too far away to wait and still be convenient

Thank you Raimah 😁

7 juillet 2025
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Réponse de Vivona Earcare

Thank you so much for sharing your experience with us Arron! We are overjoyed that you had an amazing experience with Raimah. Client satisfaction is our top priority so knowing that we achieved this makes us so happy! Your kind and detailed words means so much and this kind of feedback is extremely encouraging! Thank you for your recommendation. It was lovely meeting you! We look forward to welcoming you back in the future! Best Wishes!

Noté 5 sur 5 étoiles

Absolutely great job.

Absolutely great job.
I always bring my son to go there to clean he’s ears and he’s feels very safe when he gets his ears cleaned.
Thanks guys for the kindness and providing a good job 👏🏼

3 juillet 2025
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Réponse de Vivona Earcare

Nilma, thank you for your lovely 5 star review! We are so happy to hear that you and your son continue to have such a positive experience with us. Looking forward to welcoming you both again! Best wishes!

Noté 5 sur 5 étoiles

Friendly and professional service

Vivona always provide a friendly professional service. I always feel very reassured and satisfied when I visit.
Would definitely recommend to others

17 juin 2025
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Réponse de Vivona Earcare

Colin, thank you for your wonderful 5 star review and recommendation! We are so pleased to hear that you enjoyed using our services again. Thank you for your continued support! We look forward to welcoming you again! Best wishes!

Noté 5 sur 5 étoiles

Recommended Highly

The overall experience was very professional, thorough and explained to me every step of the way. Naomi was fantastic and really dedicated to doing a great job. She made sure I felt comfortable all the way through. My second time visiting and I would recommend them highly to anyone who is having issues.

14 juin 2025
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Réponse de Vivona Earcare

Alvin, thank you so much for your 5 star review and recommendation! We are delighted to hear that you had a stellar experience with our clinician Naomi. This is fantastic! Thank you for your support! We look forward to welcoming you again! Best wishes!

Noté 4 sur 5 étoiles

Could not have better x kind caring…

Could not have better x kind caring lady and very careful removal of my earwax x will recommend to friends and family

6 juin 2025
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Réponse de Vivona Earcare

Patricia, thank you for your review and for recommending our service! We wish you all the best for the future!

Noté 5 sur 5 étoiles

Very professional and look after you no…

Very professional and look after you no pain and lovely people 100%

9 juin 2025
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Réponse de Vivona Earcare

Richard, thank you for your 5 star review! We are so happy that you enjoyed using our service. Wishing you all the best for the future!

Noté 5 sur 5 étoiles

Very efficient and friendly

Very efficient and friendly
This is the third time I have been to this clinic over the past two years and would highly recommend them it’s not cheap but worth every penny.

4 juin 2025
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Réponse de Vivona Earcare

Terry, thank you for your 5 star review and recommendation! We are so pleased to hear that you enjoyed your recent experience with us. Thank you for your continued support! Best wishes!

Noté 5 sur 5 étoiles

Detailed service with wonderful staff

Your service is very thorough -- much more so than other companies I have used. From the preparation before the procedure, to aftercare. Your audiologist, Raimah, was so polite, knowledgeable and caring. She explained the procedure very well, and answered lots of questions. The result was great -- I can hear properly again!

9 juin 2025
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Réponse de Vivona Earcare

Peter, thank you for your 5 star review! We are delighted to hear that you found your clinician Raimah polite, knowledgeable and caring.. this is wonderful news! We are so glad we were able to help! Best wishes for the future!

Noté 5 sur 5 étoiles

Very Great Experience

Very Great Experience

Raimah is an asset to this company and while not putting down other employees I truly believe she goes above and beyond to help with this very annoying problem.

3 juin 2025
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Réponse de Vivona Earcare

Thank you for your 5 star rating Kirk! We're so pleased to hear that you had a wonderful experience with Raimah. We are so glad we were able to help! Best wishes for the future!

Noté 5 sur 5 étoiles

The carried out with a very…

The procedure carried out with a very competent who was welcoming and quiet relax. She explained as she went along while carrying the procedure. Good communication still, easy to follow.

27 mai 2025
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Réponse de Vivona Earcare

Harish, thank you for your 5 star review! We are so happy to hear that you had a positive experience with us and that your clinician was welcoming and informative. Wishing you all the best in the future!

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