Vland? More like V-Scammed -- DO NOT TRUST THIS COMPANY --
Before you even continue. Look at the other page where these scammers have 100+ reviews and a 1.5 rating. ( name is Vland Official ) That should speak for itself but heres my review.
Vland? More like V-Scammed. If you're lucky enough to be reading these reviews unlike me before my purchase, BUYER BEWARE! Whatever accessory you buy, interior, exterior etc, it WILL fail on you and Vland WILL NOT be helping you in any way.
I purchased a combo kit of headlights and taillights (WITH A 1 Year WARRANTY*) for my f150 back in June 2024 ( 5 months ago). Two months later in September my drivers side main beam begins to phase in and out and noticeably change brightness. I of course email the support email about this with clear photo and video of the problem and explaining I had already double checked the installation and there were no problems there. Since then there has been just short of 30 emails back and forth between support with them pushing me to do one task to another, ( adjust this screw, take a picture of this QR code, readjust this part, etc) even to the point of telling me again to adjust screws when I had already sent them a video of me doing exactly that. Essentially they will string you along and along but never will you be receiving any actual help, compensation, discounts, or warrantied product.
Seriously I have begged and begged and even threatened filing a civil lawsuit. All I wanted was working headlights that I paid $750~ for. I've accepted that my money is lost and so now I'm going to make sure this scummy company loses AT LEAST that much in sales if not more. I hope they change there ways and see this review and maybe try to fix things but as I've said I did everything I can as a customer short of just suing them which I am still considering.
In short DO NOT BUY FROM THIS COMPANY. YOUR PRODUCT WILL BREAK AND THEY WILL NOT HONOR YOUR WARRANTY. EVER.
If you happen to be a recent customer reading reviews after your purchase, I HIGHLY suggest you check with whatever card company you used to purchase and see if you can file a chargeback after seeing this. I would've but I was quite literally 2 days short.
If you somehow decide to continue with your purchase after reading these reviews... kiss your money goodbye lol.
31 octobre 2024
Avis spontané