Voclr.it Avis 

54
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Extra scummy. Tried canceling multiple times and wouldn't allow it. Customer service is non-existent with bad audio quality and selections. It's Italian though, so i'm not too surprised.

Noté 1 sur 5 étoiles

-voclr provides a mixture of poor (DIY) and good (studio) quality. -You have to register to have access to only 5 poor quality accapellas. -No previews unless you pay and upgrade. -basically yo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Signed up to use some accapella samples on a track I was working on. BPM didn't match up with what Voclr suggested and quality wasn't great. I cancelled my account yet Voclr have continued to charge m... Voir plus

Noté 2 sur 5 étoiles

A majority of the acapella's are poor quality and Voclr struggles to get a lot of the new hit acapella in. This can be an issue for most artist as when a new track is released its typically a rush to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Voclr.it is the home of FREE acapellas, we aim to deliver acapellas to you with ease, no popups, no catch just straight forward downloads Sort by BPM & Key


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

54 avis

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1,6

Tous les avis

(54)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Signed up a couple of months ago

Signed up a couple of months ago. I wanted an easy way of adding a vocal element to my eighties style EDM mixes. Just enter the BPM and key then take your pick from the list that appears. An excellent creative tool for a very reasonable price.

10 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Truly awful

Truly awful, downloaded 2 supposed 'studio quality' acapellas, to find their youtube ripped MP3's. What an absolute scam.

18 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Never use this website

There is no customer service whatsoever !! I paid for membership which i never received yet i was still billed for it. i thought my phone glitched so i tried again and was charged again but still no membership !! i deleted my account and changed my card. but i’ve still be charged an extra 4 times, twice a month because it appears i’ve got 2 accounts yet my email address isn’t even registered with them and volcr themselves even say that my email does not exist as a current account. absolutely awful. they have not replied to any of my emails !!

23 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

One of the worst companies out there

This is the second review I've posted but thought it was important to underline to potential customers that they should stay well away from this company, as my experience of them got even worse. They got back in touch with me after my first review and said they would refund me half the subscription money I'd paid after downloading a sub standard acappella. I then didn't hear anything for a while, chased it up and they replied to say I should have received the refund (I hadn't). I chased up again a few times but all I received back were a couple of messages that were blank except for the words 'thank you'. It's clear that they are only interested in responding to reviews on public platforms to try and protect their reputation but don't care when it comes to looking after customers. The level of unprofessionalism is unbelievable. It's the worst customer care you could ever experience and the standard of communication is the poorest you'll ever come across. I wouldn't be surprised if the highly rated reviews on this website are manufactured and not from genuine customers. Certainly the ones that say 'great support/service' must be fake!

2 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Unauthorized Charges

They have charged me for two months in a row and I have not used their services at all. Just discovered what the company is recently and have to get a completely new credit card because of them.

17 octobre 2021
Avis spontané
Logo de Voclr.it

Réponse de Voclr.it

Hi there, hope you are having a good day!

We are a subscription service. We do not take unauthorised payments, similar to other sites such as Spotify, Amazon etc. Therefore, payments are renewed monthly unless you cancel your own account.

Below I will show you the instructions to manually cancel your subscription yourself.

To cancel your pro membership you will need to login into your account and go to “My Account”, from there click the “Free Tier” and it will downgrade you. You will still get any time already paid for.

We are sorry to see you go and hope to see you again on your next project.

Kindest Regards, Emi & the Voclr.it Team

Noté 1 sur 5 étoiles

Forced Payments even after Cancellation on the Website, Scam?

I bought this service to be creative but the acappellas are absolutely generic. Some of the pro ones are terrible in quality. Since two months I’m trying to cancel this service but they still charge money, the website function to cancel is just cancelling right before they charge money again just to go from cancelled to pro again. The cancelling on the website doesn’t stop the constant forced payments at least in my case that’s definite. I created a support ticket on their website but no answer at all, Paypal told me to message them but the email to contact Voclr.it doesn’t even exist. I needed to manually cancel the forced payments via PayPal since Voclr.it didn’t do it themselves, they would have taken the money endlessly. Never again, if they don’t Payback the two forced payments It’s safe to say it’s Scam.

6 juillet 2021
Avis spontané
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Réponse de Voclr.it

Hey there, hope you are doing well! :)
Would you be able to provide me with the email you used to make the account so that I can check this for you?
Emi@Voclr.it

Noté 1 sur 5 étoiles

Bad quality!

Most of the vocals have a very bad quality! I was looking for vocals for my dj sets, but I can't use any of them.

20 juin 2021
Avis spontané
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Réponse de Voclr.it

Hi Maetix, hope you are having a good day!
We are sorry to hear you dislike our acapellas. We have standard and high-quality acapella's which we believe are reasonable for the price of membership :)
Emi@Voclr.it

Noté 1 sur 5 étoiles

Super bad support

Super bad support, have written several times a mail that I want to change my password and this does not work via the form. But get until today no answer. I can't get into my account for months and can't cancel or use their service in any way. I pay so for purely nothing.

24 mai 2021
Avis spontané
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Réponse de Voclr.it

Hi Mark, hope you are doing well.
Would it be possible to let me know of your email so that I can check and possibly fix this for you?
Emi@Voclr.it

Noté 1 sur 5 étoiles

Scammers.

Scammers.
Will charge anyway after you cancel. For an even higher fee.
Avoid at all costs.

9 mars 2021
Avis spontané
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Réponse de Voclr.it

Hey William, this is not somthing we do, its actually impossible to amend a subscription to a higher price. Please open a support ticket here https://www.voclr.it/support and we can help resolve this issue here.

Kindest Regards, Brad

Noté 5 sur 5 étoiles

Great!!

Great place to find acapellas. Great service too.

12 février 2021
Avis spontané
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Réponse de Voclr.it

Happy to hear, Sean! :)

Noté 5 sur 5 étoiles

Great service

Great service, good place to find acapellas. Very happy!

11 février 2021
Avis spontané
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Réponse de Voclr.it

Thank you for your review, Kai! :)

Noté 1 sur 5 étoiles

This is one of those scammy fishing…

This is one of those scammy fishi

sites that lure you with great promises and then hit you with a poor delivery and offer no retribution when you demand a refund. I joined this site to see what it was about as their landing page has absolutely no info about what it is, what its costs are and that you wont get your money back if you didn't like your experience. I will usually pay for a service I feel that is deserving of my money and this one clearly was not. It seems like their main revenue is luring artists and forcing them to sign up and then unknowingly forces them to allow them to charge a monthly fee. When I disputed the fee with my paypal, they referred me to their terms and conditions that "clearly" stated you wouldn't be getting your money back (about 20 pages down). Now it was only $5 but I truly felt duped that they easily took money from me without providing me any service whatsoever aside from allowing me to browse their site and get more info. I found out that not only I needed to pay the monthly fee but then on top of that another $50 to $500 to use a sample. Good for some people.
Edited; I get that you have a company to run and the overhead is high, but you should be giving people a good experience with your platform through and through. To write such terms into your contract only tells me you are here to make profits regardless of how you make people feel.

10 février 2021
Avis spontané
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Réponse de Voclr.it

Hi John, hope you're having a happy and prosperous day!
We believe our services are reasonably priced and we do have a strict refund policy do to the fact that we are a small tech start up. We are sorry to hear that you didn't have a good time using our music-making services. Upon making an account you are disclosed to the terms and conditions. Upon agreeing to those terms and conditions you also agreed to pay for the services with the conditions and policys disclosed to you. Once again, we are sorry to hear that you are not satisfied with customer support and we hope you have a good day! :)
Emi@Voclr.it

Noté 1 sur 5 étoiles

This site does not tell you about…

This site does not tell you about hidden charges. Says it is £5 per month but I get billed £10-11 per month. They do not go by their name when debiting the cash either so you will have to spend ages working out who is taking the money. Thoroughly do not recommend. Plus the quality of acapella is terrible

7 février 2021
Avis spontané
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Réponse de Voclr.it

Hi Chris,
We are sorry you have had a bad expirience using our site. May I ask your email as to check whether you had two direct debits set up and to see if there were any billing issues? As for the quality of the acapellas we have both standard and good quality which out given to us by volunteers and hobbyists. We at Voclr.it believe that the pricing is good and fair considering that we are a small Tech start up :)
We hope you have a good day,
Emi@Voclr.it

Noté 5 sur 5 étoiles

Amazing service

Amazing service, great price. Really happy with the all around experience.

6 février 2021
Avis spontané
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Réponse de Voclr.it

Thank you for your review! :)

Noté 1 sur 5 étoiles

Bad Experience in a lovely GUI

-voclr provides a mixture of poor (DIY) and good (studio) quality.
-You have to register to have access to only 5 poor quality accapellas.
-No previews unless you pay and upgrade.
-basically you're downloading without knowing anything.
-Download and then listen, and you'll be surprised of how terrible the quality is.
-No ability to delete the account, which sucks.

conc.: bad website and bad experience, I DON'T RECCOMEND it at all.

27 janvier 2021
Avis spontané
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Réponse de Voclr.it

Hey Navarro, hope you're well, we are really sad to see you've had a ad experience and we want to clear a few things up about the platform and hopefully you will understand.

We pay a licence fee to distribute the acapellas, so streams and downloads cost us, we need to restrict free accounts to prevent abuse we also have a hard working team who spend lots of time working on the website.

We work hard on sourcing the best quality possible and then curating them in an easy to use platform.

We have recently added a feature to remove/delete your account also.

I hope this helps, have a great day and good luck with your productions.

Kindest Regards, The Voclr.it Team.

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