Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
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Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus
Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus
The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus
L'entreprise a répondu
Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.
Vortex Air, Burnham Business Park, CM0 8TE, Burnham-On-Crouch, Royaume-Uni
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just ordered two fans, and I spoke to customer service and they resolved my query straight away. Thank you Mandy in customer services she was going above and beyond to help. Definitely will be ordering the humidifier soon.

Réponse de Vortexair
Great customer service
Really pleased with the fan I brought it for summer but it also does hot air which is a added bonus well packaged will definitely buy from them in future for any of my fans

Réponse de Vortexair
Purchased a fan through this company vortex air was having a problem with the rotation staff where very helpful sent a video of the fan and what it was doing sent me a replacement within two days

Réponse de Vortexair
Website heavily pushes you towards a hot/cold fan. Came across the cold fan by chance - suggest the website isn’t so heavily ‘pushy’.

Réponse de Vortexair
Excellent product, very innovative, equal if not better in design and build quality than many more expensive competitors.
Delivery was excellent, customer service was excellent and the overall service start to finish can not be faulted.
Will definitely be buying Vortex products again.

Réponse de Vortexair
Great comms, arrived promptly. Delivered to my work address as I was not at home on day of delivery. Arrived in just the original box and no packaging which was fine, but, it would have been better if my name had been put on the box.
No, it did not arrive in a grey bag.

Réponse de Vortexair
I'm still getting myself familiar with my vortex air just received I'm sure it will be fine just a little bigger than expected

Réponse de Vortexair
The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter.
My only comment the instructions are fairly good bud the print is a little small for me and perhaps some things could be better explained to make it idiot proof so to speak but generally good.
Delivery was spot on, very quick.

Réponse de Vortexair
Ordered delivered next day as promised, items exactly as described.
Nice personal touch

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I like the machine. It does the job. However it doesn’t heat up a room in 5 minutes.

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Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival.
Packaging was protective, noticed feet marks on box, but contents survived.
More than happy with product, packaging and prompt delivery.
I will be recommending your product and your company.
Thank you

Réponse de Vortexair
The fan heater hot plus cool two in one function is great it is stylish efficient and easy to use. Love it 😄

Réponse de Vortexair
Was bought as a gift for my son, who suffers badly with hayfever. He has been using the fan with the air filter and has said that it has made a difference to his being able to breathe, especially at night. Plus it is so quiet, it doesn’t affect his sleep! So thank you 😃.

Réponse de Vortexair
Very quick delivery. Product works perfectly. Although haven't used it yet as weather has been good. Just opened it to test it.

Réponse de Vortexair
Easy enough to set up and the filtered water taste real nice, it's much quicker to make a cup of tea or coffee without having to wait for the kettle to boil, so far only good things I've got to say. Well 👍

Réponse de Vortexair
Easy ordering process. Next day delivery. Have just put it in the bedroom. Haven’t used it yet. Looks good though. Will use soon. 😊

Réponse de Vortexair
Sorry prest the wrong box. Best heater I have had it gets warm so quick and it’s a nice warm just right. Coolness very nice to have the two in one Peace of equipment is brilliant 🤩

Réponse de Vortexair
Outstanding service; everyone I spoke to knew the product I was enquiring about, in some detail, and answered all my questions.

Réponse de Vortexair
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