Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
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Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus
Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus
The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus
L'entreprise a répondu
Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.
Vortex Air, Burnham Business Park, CM0 8TE, Burnham-On-Crouch, Royaume-Uni
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service and delivery as promised. The fans I ordered are doing their job, and are really useful for a quick blast of warm air when needed.

Réponse de Vortexair
Great product
Easy to use and great for winter and summer.
Would recommend vortex to anyone.
Keep up the good work

Réponse de Vortexair
Delivery was really quick and arrived undamaged.
The product was simple to assemble, is stylish and not noisy. Heat output is quite fast, easily on a par with products selling at double the price, well worth the money

Réponse de Vortexair
First class service very fast delivery. The Vortex fan is very nice, works like a dream.

Réponse de Vortexair
Delivered on time , package well !!! Overall experience of this product is excellent !!!!

Réponse de Vortexair

Réponse de Vortexair
Everything good with delivery. Easy to set up. Water tastes good. Unfortunately I have great difficulty detaching the water tank from its position. It is very tightly wedged in and takes huge amounts of tugging and shaking to dislodge. As I am elderly, I'm not sure how much longer I will be able to use it

Réponse de Vortexair
Very efficient company, my item arrived quickly but the wrong colour, I messaged and it was replaced the next working day and collection of the original one has been arranged around our moments.
I had to call the customer service because of a set up issue, got through quickly and had the problem solved, all good

Réponse de Vortexair

Réponse de Vortexair
The Vortex Fan Performance is brilliant on Hot or Cold. But even more important is the Prompt and Fantastic response to an issue I had. Had my Fan for approx 4 months, when it began to make a noise when switched to the Oscillation function. It also was a bit jerky rather than the smooth operation initially. But did still work. I E Mailed Customer service and received a prompt response from Ros, asking for a video showing the problem. I sent this off and Ros sent me an E Mail confirming they were sending me a replacement unit. Quick Decision, No Hassle, No Arguments, Happy Days - A good product backed by Excellent Customer Service. Thank You Ros and Vortex.

Réponse de Vortexair
Great customer service,fan stop rotating and still within the 2 year guarantee so phoned them to see if they could do anything and a replacement fan sent out within days!
Which all companies treated there customers like this.

Réponse de Vortexair
Does what it says, tea and coffee never tasted so good
Regard Steve

Réponse de Vortexair
Great fans/heaters and great customer service. These heaters are perfect for heating a room without spending a lot on heating the entire house and it's much faster, too.

Réponse de Vortexair

Réponse de Vortexair
I had just bought a more expensive one by a famous manufacturer for my wife I then saw Vortex advertised so decided to try one came in less than 24 hours and to be honest so much better than expensive one which cost twice as much

Réponse de Vortexair
Package arrived quickly and well wrapped. The courier was very friendly and chatty.
Very easy to set up.I've dropped one point as I’m having a little difficulty with the hot settings to use as a heater. but certainly look forward to using it as a cooling fan in the summer heat.
All in all a decent buy.

Réponse de Vortexair
Fantastic product and the customer service is amazing when you need any help. I had a technical query and Ros was brilliant

Réponse de Vortexair
Easy to use, heats our living room up quickly and efficiently. Good selection of fan speeds. Should be great when the summer arrives.

Réponse de Vortexair
We bought a water filter last month and fan heater this month.
Simple purchase system, excellent delivery service and brilliant products
Support team live up to their name.
Thank you

Réponse de Vortexair
The product seems good but your delivery company left it with next door but never notified me . So it was a surprise when they knocked with the box

Réponse de Vortexair
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