Vortexair Avis 1 829

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus

Noté 3 sur 5 étoiles

Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus

Noté 5 sur 5 étoiles

The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Vortex Air Bladeless Hot & Cool Fan

Excellent service and delivery as promised. The fans I ordered are doing their job, and are really useful for a quick blast of warm air when needed.

5 avril 2026
Avis spontané
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Réponse de Vortexair

We appreciate you sharing your experience

Noté 5 sur 5 étoiles

Great product

Great product
Easy to use and great for winter and summer.
Would recommend vortex to anyone.
Keep up the good work

4 avril 2026
Avis spontané
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Réponse de Vortexair

We’re delighted you’re happy — thanks for your feedback

Noté 5 sur 5 étoiles

Great product at a reasonable price

Delivery was really quick and arrived undamaged.
The product was simple to assemble, is stylish and not noisy. Heat output is quite fast, easily on a par with products selling at double the price, well worth the money

1 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for the great review — much appreciated!

Noté 5 sur 5 étoiles

Great Product

Delivered on time , package well !!! Overall experience of this product is excellent !!!!

30 mars 2026
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Réponse de Vortexair

We’re grateful you chose us and took the time to leave a review

Noté 4 sur 5 étoiles

Just one thing.

Everything good with delivery. Easy to set up. Water tastes good. Unfortunately I have great difficulty detaching the water tank from its position. It is very tightly wedged in and takes huge amounts of tugging and shaking to dislodge. As I am elderly, I'm not sure how much longer I will be able to use it

2 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for your feedback Rosalind. If you would like to contact us support@vortexair.co.uk with your order number we can see if we could assist you with the water tank.

Noté 5 sur 5 étoiles

Very efficient company

Very efficient company, my item arrived quickly but the wrong colour, I messaged and it was replaced the next working day and collection of the original one has been arranged around our moments.
I had to call the customer service because of a set up issue, got through quickly and had the problem solved, all good

2 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for the great feedback — customer satisfaction is our priority

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery, product very good

2 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for taking the time to share your experience!

Noté 5 sur 5 étoiles

Genuine Review for Excellent Customer Service

The Vortex Fan Performance is brilliant on Hot or Cold. But even more important is the Prompt and Fantastic response to an issue I had. Had my Fan for approx 4 months, when it began to make a noise when switched to the Oscillation function. It also was a bit jerky rather than the smooth operation initially. But did still work. I E Mailed Customer service and received a prompt response from Ros, asking for a video showing the problem. I sent this off and Ros sent me an E Mail confirming they were sending me a replacement unit. Quick Decision, No Hassle, No Arguments, Happy Days - A good product backed by Excellent Customer Service. Thank You Ros and Vortex.

31 mars 2026
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Réponse de Vortexair

Thank you for your feedback, your satisfaction means a lot to us and glad the Team could find a resolution,

Noté 5 sur 5 étoiles

Faulty Fan

Great customer service,fan stop rotating and still within the 2 year guarantee so phoned them to see if they could do anything and a replacement fan sent out within days!
Which all companies treated there customers like this.

1 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Michael for your feedback, great to hear the team could help.

Noté 4 sur 5 étoiles

Does what it says

Does what it says, tea and coffee never tasted so good
Regard Steve

28 mars 2026
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Réponse de Vortexair

Thank you for your feedback Steve

Noté 5 sur 5 étoiles

Great fans/heaters and great customer…

Great fans/heaters and great customer service. These heaters are perfect for heating a room without spending a lot on heating the entire house and it's much faster, too.

30 mars 2026
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Réponse de Vortexair

We’re delighted you’re happy — thanks for your feedback

Noté 5 sur 5 étoiles

I had just bought a more expensive one…

I had just bought a more expensive one by a famous manufacturer for my wife I then saw Vortex advertised so decided to try one came in less than 24 hours and to be honest so much better than expensive one which cost twice as much

30 mars 2026
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Réponse de Vortexair

Thanks for the great review — much appreciated!

Noté 4 sur 5 étoiles

Package arrived quickly and well…

Package arrived quickly and well wrapped. The courier was very friendly and chatty.
Very easy to set up.I've dropped one point as I’m having a little difficulty with the hot settings to use as a heater. but certainly look forward to using it as a cooling fan in the summer heat.
All in all a decent buy.

30 mars 2026
Avis spontané
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Réponse de Vortexair

Thanks for taking the time to share your experience!

Noté 5 sur 5 étoiles

Fantastic product and the customer…

Fantastic product and the customer service is amazing when you need any help. I had a technical query and Ros was brilliant

30 mars 2026
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Réponse de Vortexair

We’re pleased to hear our team delivered a positive experience

Noté 5 sur 5 étoiles

Easy to use

Easy to use, heats our living room up quickly and efficiently. Good selection of fan speeds. Should be great when the summer arrives.

25 mars 2026
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Réponse de Vortexair

We’re delighted to hear you’re happy with the product

Noté 5 sur 5 étoiles

Excellent all round

We bought a water filter last month and fan heater this month.
Simple purchase system, excellent delivery service and brilliant products
Support team live up to their name.
Thank you

29 mars 2026
Avis spontané
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Réponse de Vortexair

Thank you for your repeat custom, we appreciate it.

Noté 5 sur 5 étoiles

The product seems good but your…

The product seems good but your delivery company left it with next door but never notified me . So it was a surprise when they knocked with the box

28 mars 2026
Avis spontané
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Réponse de Vortexair

Thanks for your support and for sharing your experience

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