Scam waste of time. Waited the 90 days for opening a Santander account, got paid the promo money by Santander no problem, but VoucherSent claim they have spoken with Santander and I didn’t qualify. Do... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Finally, after months off hunting, complaining and persistence i received my voucher from vouchersent which was promised by santander following an offer to open a current account. I appreciate vouch... Voir plus
Total scam. Signed up for the £100 Amazon reward in October through Money Saving Expert to open Santander account. Had confirmation from voucher sent and complied with all terms and conditions. But no... Voir plus
L'entreprise a répondu
Opened a Santander saving account on the promise of Amazon voucher in December 2025 to be sent via these scam merchants. Never received the voucher. When raised a query received a generic email saying... Voir plus
L'entreprise a répondu
1,4
Mauvais
65 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Signed up for the Santander promotion-…
Signed up for the Santander promotion- no voucher sent, tiny time window to claim and then tough luck …referred to small print in the Ts&Cs. I’ll avoid them and any company using them for a promotion!
11 mai 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
This company is a scam!
I opened a Santander account via the MSE website, this company were supposed to send me an Amazon voucher for doing so. I've emailed them, jumped through the various hoops that they've required and STILL not received the vouchers. The customer service is quite shockingly dire. Do not waste your time and use this company. There is a reason for all the 1 star reviews on here!
Update thank you for the cut and paste message you have replied to mine and all the other 95% 1 star reviews you've received 😀 😊 🤔.
27 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Complete scam
Complete scam, and looking at other comments I am not alone in this conclusion.
Tl;dr - don't waste your time, move on if you see an offer to win an Amazon gift if you open a Santander account.
Opened up a new bank account with Santander based on an offer via Money Saving Expert. The offer was to open an account and make at least 30 transactions within 60 days and you would be rewarded with a £100 Amazon gift card. Sounded great! I could handily keep track of my transactions via the Santander banking app, so I know for sure I completed the terms of the offer. This offer was back in Nov 2025, and vouchers were due to be sent out in Feb 2026. I received nothing.
After a month or two of trying to contact Voucher Sent, I maybe twice received a response and was asked to allow at least 7 days for a response from them to allow time for them to look into my query. I heard nothing... In more recent attempts on reaching out to them, I heard nothing at all, and I have no time to keep chasing this any longer. It's clear I'm not getting anything, and clear they have no intention of delivering on the offer advertised. These communications are either going nowhere, the company does not care, or it's just a ploy to get people to sign up with Santander.
I don't know what the link is between Santander and Voucher Sent, but this experience reflects negatively on the both of them - I had no need to open another bank account. Personally, I will be avoiding anything offered by Voucher Sent, and I question Santander for continuing to use this company for their promos, as I still see them offering deals via Money Saving Expert. Only upside is I am not out of pocket, and I only put a pittance into my Santander account to generate the necessary transactions.
26 février 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I was told explicitly via email not to…
I was told explicitly via email not to contact Vouchersent before 7/4/2026. When I had not received the £10 Amazon voucher by this date I sent a query. The response I received was that the offer had expired on 7/4/2026. This is an absolute disgrace.
23 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Scam
Just relaying what everyone else has said- not got my promotional voucher that was promised when opening my new Santander account. I met all the requirements and had two emails confirming that I would get one, however today after chasing again- I receive an email saying that the promotion has ended and that I will not get one… I have messaged them again and if no luck I will contact Santander to close my account and explain my reasons. I’ll also contact the money saving expert as I believe from memory they were something to do with the promotion. As the people that are hiring this company need to know what’s going on….
22 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Pretty poor response for a Santander…
Pretty poor response for a Santander claim via MSE... slow to respond, keep asking same questions...feels either overwhelmed or poorly arranged.
22 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Complicated process
Complicated process, the company appears to be reluctant to provide vouchers even after criteria have been met.
1 février 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Was meant to get my £25 gift card for…
Was meant to get my £25 gift card for switching to Santander by 10th march. Nothing. I email vouchersent on 15th march and 25th march. Nothing.
April 14th they email back asking for information I'd already provided in my initial emails to them.
April 22nd they come back saying: "we could only accept queries up until the 7th April.
As the enquiry period has now passed, we are no longer able to investigate or respond to any new claims. We apologise for any disappointment this may cause."
Absolute joke considering it was their ineptitude that took me past their deadline. Absolute scammers.
22 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Terrible
Terrible! I claimed in time and had the email to prove it. They failed to send the voucher. They are now saying that because I gave them extra time to send it i did not raise a query in time. Judging by the reviews this seems to be their standard practice. Just a shame that reputable brands such as Money Saving Expert and Santander are mixes il with this shower.
22 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Disgraceful
Exactly the same experience as others. Opened a Santander account, fulfilled the criteria for an Amazon voucher via VoucherSent and received nothing. Have raised multiple tickets over the course of multiple days and no response. Disgraceful.
21 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Amazon voucher not received.
Amazon voucher promised by 7.4.26 if Santander account opened, but nothing received. Tried raising an enquiry by contacting Vouchersent via their online form and email, but all I get is a standard reply telling me to raise an enquiry with them, which I've already done. Waste of time and effort!
7 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Absolutely ridiculous company
Absolutely ridiculous company - opened a Santander account November 2025 with promise of £100 Amazon voucher. Have sent numerous enquiries as to where said voucher is and they have replied today saying I haven’t enquired and now it’s too late. Santander not bothered at all. Absolute sham.
16 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
This company should be fined and closed down!
I was explicitly advised by their emails not to contact them before 26th February if I had not received the voucher, when I wrote after that date, they said that window to complain is closed.
I can confirm that no clear or prominent deadline for submitting a complaint or enquiry was provided, nor were terms and conditions including such a deadline included or brought to my attention. There is also no access to enquiry system.
Santander claims it's nothing to do with them and both ignored further emails.
Martin definitely should do something about this scammers but after reading other reviews it sounds like that there is no help from him either.
Surprise, surprise, they did not reply to any of the people who gave them 1 star here! It says a lot.
31 mars 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I have applied via MSE (…
I have applied via MSE ( MoneySavingsExpert ) website link for Santander savings account and have never received promised £20 Amazon voucher. I have contacted several times Vouchersent.com via their website and email and they don't reply. They have sent me one email saying that by 7th pf April they will automatically,atically send voucher but they never did. What a scam!
7 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Avoid any Santander or other offers from this scam company!
Like many others here, I also opened a Santander Easy Access Account in December 2025 via the MoneySavingExpert.com link, and fulfilled all the necessary criteria in terms of amount and duration. Should have received my £10 Amazon voucher by 7th April 2026. Submitted queries as instructed in VoucherSent's email for my missing Gift Card on the 7th, and received a generic response telling me to 'wait a little longer', which otherwise made very little sense, and then nothing since.. Santander just tell you you to keep checking with VoucherSent, which is not possible as they ignore your messages. Very unprofessional, both companies. Unless you want to spend weeks chasing them for your promised gift card or bonus, I would avoid them both. Optimise Media (VoucherSent) are a scam.
7 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Scam company
Scam company. I opened a Santander account and Voucher Sent were the company who were supposed to send the promotional voucher. I have never received it despite various attempts, providing different email addresses and contacting MSE. They eventually sent me an email with the link for the voucher to click which one I wanted and it said I would receive it in 24 hours later. I have still not received the voucher 12 days later!!!
13 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
VOUCHERSENT not responding
I opened a Santander Easy Access Account 9th December 2025 via the Money Saving Expert link, met (and checked) all of the eligibility criteria .
I should have received a £10 Amazon voucher by the 7th April 2026. It never arrived.
No acknowledgement or response has been received by VoucherSent after completing the online enquiry form.
I reached out to Santander who basically said it was nothing to do with them and to contact Money Savings Expert.
7 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Think twice before account application if BONUS vouchers are NOT met.…
Successfully opened Santander Easy Access Account in December 2025 via Money Saving Expert link, committed the full bank balance criteria in terms of amount and duration. Then we are supposedly receiving a £10 Amazon voucher by 7.4.2026 .
No action was taken by VoucherSent after filling an online enquiry form on the deadline of proposed voucher dispatch.
Rang Santander for assistance. They only said to follow up with Vouchersent.com
There is no point opening any account with Santander in future when the bonus offer isn't met by Vouchersent and the Bank does not seem interested.
7 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Santander scam offer
Scam company, they do not honour vouchers promised by opening a Santander savings account, They sent me confirmation email, for receipt end of March. When voucher not received they said email was not connected to account . yet they emailed me back on same Email ?. Santander and Martin Lewis should be ashamed for associating with these scammers. Now going to ditch Santander and not follow Martin Lewis BS.
27 mars 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Scam
Scam. Acknowledged receipt of my application but have refused to send my voucher associated with Santander account.
Avoid.
10 avril 2026
Avis spontané
Réponse de VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
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