Disappointing Experience. Made a booking online for a holiday home and paid. Only to be then told by the owner that the house had already been booked by someone else and in any case it only accommoda... Voir plus
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Lisez les avis des autres
Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Voir plus
really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Voir plus
The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de location de maisons de vacances
- Agrégateur de voyages
- Maison de vacances
- Voyagiste
À propos de Vrbo
Écrit par l'entreprise
Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
How does Vrbo work?
Booking on Vrbo is simple:
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Coordonnées de contact
Etats-Unis
- 1-877-202-4291
- vrbo.com/en-gb
4,3
Excellent
518 avis
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Frictionless & Hassle-Free
11 novembre 2026
Wonderful easy sight to use
Easy to book once I found what I was looking for and loads of choice
11 novembre 2026
Easy and hassle free
It was very easy and no hassle at all. I just hope everything else is as plain sailing.
9 novembre 2026
An easy booking
The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?
8 novembre 2026
I sent a booking request to the host…
I sent a booking request to the host who replied and was very helpful to help me and the booking was very easy
11 novembre 2026
Great apartment great location modern…
Great apartment great location modern everything you could need was provided
Highly recommended great customer service very helpful very impressed
9 novembre 2026
Had to verify ID for host
Booked via vrbo only to be contacted by the host demanding ID verification.
10 novembre 2026
Very slick process.
10 novembre 2026
The booking request was easy and i had…
The booking request was easy and i had an acceptance pretty much straight away and was surprised to see my first payment taken straight away. What service!
9 novembre 2026
Very smooth booking pprocess with…
Very smooth booking pprocess with immediate confirmation from host. Excellent
10 novembre 2026
Booking cancelled in Corralejo by Karine Hebert
We booked an apartment with a 2 bedroom bungalow in Corallejo, Fuerteventura on VRBO with a woman called Karine Hebert for 8 days over Christmas 2026. We booked on Friday 6th Nov 2026 and paid a deposit of 430€ and received a confirmation showing us all booked. 3 DAYS LATER - Monday 9th Nov - we receive a message saying there's been a mix up and another booking exists that cuts into our stay by one day. Are we happy to keep the booking etc? I replied to Karine explaining that our flights are already booked, and we are unable to change or cancel, so to leave one day early we would be high and dry. Karine Hebert replied saying are you cancelling or not; she had automatically changed our reservation to remove the last day of your trip.
I've cancelled the booking so as to at least get my deposit back. If we want to similar apartment, 2 bedroom, same rating we are looking at an extra 300 euro now.
I've gone back into the apartment online now and under the hosts details it says host cancellation rating 0% [which of course is untrue]
That we can be treated in such a cold and abrupt manner is unacceptable and reflexs poorly on vrbo. I wouldnt recommend anyone book with Karine Hebert or VRBO based on our experience.
9 novembre 2026
Disappointing Experience.
Disappointing Experience. Made a booking online for a holiday home and paid. Only to be then told by the owner that the house had already been booked by someone else and in any case it only accommodated 4 people rather than the 6 claimed in the listed. Used Vrbo many times before without issue but sadly on this occasion the experience was not great.
10 novembre 2026
Easy to search your exact requirements
It was really easy to filter the holidays to find exactly what we were after at a price we could afford.
10 novembre 2026
booked and paid for a property thats…
booked and paid for a property thats not available now waiting for a refund. not good
10 novembre 2026
Quick & easy reservation …
Found a villa we wanted sent a request & 6 hours later reservation was confirmed.
9 novembre 2026
Very easy to book quick feed back off…
Very easy to book quick feed back off app and plenty of information about the area and the villa we have booked would definitely use again thank you
8 novembre 2026
Informative and straight forward
9 novembre 2026
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