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VTM Vending Avis 

231
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.

Noté 5 sur 5 étoiles

Great customer support, been an operator with them for over a year and they always get it taken care of. Definitely wanna highlight Chris and Darshak in tech support for always going above and beyond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first time buying a machine and the support was there every step of the way. I had dumb questions they answered and helped me figure out my set up. Jacob was very helpful.

À propos de l'entreprise

  1. Fournisseur de distributeurs automatiques
  2. aussi dans
  3. Boutique d'objets à collectionner
  4. Distributeur d'appareils électroniques
  5. Distributeur de produits de beauté
  6. Fournisseur de logiciels
  7. Magasin de cartes de collection

Écrit par l'entreprise

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.

Why operators choose VTM

Écrit par l'entreprise

U.S.-based support
Onboarding, training, live tech support and a full video tutorial library.
Every machine, one dashboard
Track sales, get restock alerts and update products remotely, on web or mobile.
Cashless-ready out of the box
A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.

Our warranty promise

1-Year Limited Warranty

VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).

Coordonnées de contact

Smart vending machines, ready to run

Pokemon, vape and smart cooler machines with U.S. based support

4,8

Excellent

TrustScore 5 sur 5

231 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(231)

158 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Vape TM truly stands out as a top-tier…

Vape TM truly stands out as a top-tier provider in both product quality and customer experience. From the moment you engage with them, it’s clear they prioritize professionalism, consistency, and attention to detail. Their selection is impressive, offering a wide range of high-quality products that cater to both newcomers and experienced users. Everything feels carefully curated, and you can tell they take pride in delivering only the best. The reliability of their products and the smooth overall experience make them a brand you can trust.

What really sets Vape TM apart, though, is their exceptional service. Their team is responsive, knowledgeable, and genuinely committed to helping customers find exactly what they need. Whether it’s answering questions, offering recommendations, or ensuring fast and secure delivery, they consistently go above and beyond. It’s rare to find a company that combines great products with such a strong customer-first approach, and Vape TM does it effortlessly.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Really great customer support from…

Really great customer support from these guys and really great product. I got my machine setup a week ago and it already did over $500. Couldn't be more thankful!

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very knowledgeable sales reps and a…

Very knowledgeable sales reps and a great customer service that is very responsive. I got what I needed on time and all of the information for setup/troubleshooting is all on the portal. Highly recommend. Jarett is the best!

2 mars 2026
Avis spontané
Logo de VTM Vending

Réponse de VTM Vending

Thank you Ronnie! We appreciate you choosing us!

Noté 5 sur 5 étoiles

Helpful

My experience with vapTM was so great i loved the support i had all throughout my order and i will be continuing to shop for vape vending machines thanks to Coreys help

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Efficient and simple

Will start by saying Corey is absolutely killing it. It has been almost concerning how simple he has made it for me to get into the vending machine business. He responds immediately with answers to my questions and has made the purchase process with these machines super efficient. Not only does he operate professionally on the business side but also makes sure to spare a few extra minutes to converse and have a normal conversation. I look forward to doing more business with VapeTM. Corey is the go to guy!

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

These guys have truly changed my life

These guys have truly changed my life! So thankful for this company! Customer service is next level and have always been there for every step of the way! We took a chance with this vending company and they been nothing less than perfect!

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Jarrett was a huge help

Jarrett was a huge help, the videos on YouTube came in handy forsure! The AI assistant is also a huge help. 100% recommend this company and look forward to purchasing more machines within a few months.

9 mars 2026
Noté 5 sur 5 étoiles

Support is responsive

Support is responsive, machines are easy to setup, and delivery was fast. I wish there was some developer options for integrating with my accounting/inventory software but everything else works well.

19 février 2026
Logo de VTM Vending

Réponse de VTM Vending

Thanks so much for the review! We agree with you on the developer/integration need and have it on our roadmap.

Mike

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